# Error Loading Cluster Data

**URL:** <https://discuss.elastic.co/t/error-loading-cluster-data/60404>\
**Category:** Elasticsearch\
**Created:** [September 13, 2016, 4:17pm UTC](https://discuss.elastic.co/t/error-loading-cluster-data/60404 "2016-09-13T16:17:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dongkoo](https://avatars.discourse-cdn.com/v4/letter/d/dec6dc/32.png) [@dongkoo](https://discuss.elastic.co/u/dongkoo)\
**Post date:** [September 13, 2016, 4:17pm UTC](https://discuss.elastic.co/t/error-loading-cluster-data/60404/1 "2016-09-13T16:17:43Z")

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Hi,

I clicked on Kopt, Head, and Migration from dashboard for production deployment and those are unable to load cluster data. I believe these used to work before. How can I correct this problem? The error log I see in one of the plugin is following:

[2016-09-13 12:05:18] Elasticseach connection:  
[2016-09-13 12:05:18] {"host":"[https://cd2a43ca6e2a523177795af9b5e27c8a.us-east-1.aws.found.io:9243](https://cd2a43ca6e2a523177795af9b5e27c8a.us-east-1.aws.found.io:9243)","withCredentials":false}  
[2016-09-13 12:05:18] Error requesting cluster data:  
[2016-09-13 12:05:18] {"data":{"error":"IndexMissingException[[\_all] missing]","status":404},"status":404,"config":{"method":"GET","transformRequest":[null],"transformResponse":[null],"url":"[https://cd2a43ca6e2a523177795af9b5e27c8a.us-east-1.aws.found.io:9243/\_stats/docs,store","headers":{"Accept":"application/json](https://cd2a43ca6e2a523177795af9b5e27c8a.us-east-1.aws.found.io:9243/_stats/docs,store%22,%22headers%22:%7B%22Accept%22:%22application/json), text/plain, _/_"}},"statusText":"Not Found"}

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<div class="post-metadata">

**Author:** ![dongkoo](https://avatars.discourse-cdn.com/v4/letter/d/dec6dc/32.png) [@dongkoo](https://discuss.elastic.co/u/dongkoo)\
**Post date:** [September 13, 2016, 4:31pm UTC](https://discuss.elastic.co/t/error-loading-cluster-data/60404/2 "2016-09-13T16:31:30Z")

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Actually, I found out why.

It was due to logging in with a shield account without the access rights.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 5, 2017, 10:20pm UTC](https://discuss.elastic.co/t/error-loading-cluster-data/60404/3 "2017-07-05T22:20:34Z")

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