# \[ERROR\] timed out when collecting data **URL:** \ **Category:** Elasticsearch\ **Created:** [August 31, 2018, 7:06pm UTC](https://discuss.elastic.co/t/error-timed-out-when-collecting-data/146908 "2018-08-31T19:06:54Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![msina](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@msina](https://discuss.elastic.co/u/msina)\ **Post date:** [August 31, 2018, 7:06pm UTC](https://discuss.elastic.co/t/error-timed-out-when-collecting-data/146908/1 "2018-08-31T19:06:55Z")
Hi , version: 6.3.0 We have installed trial version of ELK and it was working fine but recently we observed below error in ELK nodes and no data is showing in kibana dashboard. In elk-master-node we are getting below errors along with the licesne expiry message since last couple of days [2018-08-31T18:51:59,859][WARN][o.e.l.LicenseService] [elk-master-node] License [will expire] on [Friday, August 31, 2018]. If you have a new license, please update it. Otherwise, please reach out to your support contact. Commercial plugins operate with reduced functionality on license expiration: security Cluster health, cluster stats and indices stats operations are blocked All data operations (read and write) continue to work watcher PUT / GET watch APIs are disabled, DELETE watch API continues to work Watches execute and write to the history The actions of the watches don't execute monitoring The agent will stop collecting cluster and indices metrics The agent will stop automatically cleaning indices older than [xpack.monitoring.history.duration] graph Graph explore APIs are disabled ml Machine learning APIs are disabled logstash Logstash will continue to poll centrally-managed pipelines deprecation Deprecation APIs are disabled upgrade Upgrade API is disabled sql SQL support is disabled rollup Creating and Starting rollup jobs will no longer be allowed. Stopping/Deleting existing jobs, RollupCaps API and RollupSearch continue to function. [2018-08-31T18:52:26,761][ERROR][o.e.x.m.c.c.ClusterStatsCollector] [elk-master-node] collector [cluster\_stats] timed out when collecting data [2018-08-31T18:53:23,022][ERROR][o.e.x.m.c.i.IndexStatsCollector] [elk-master-node] collector [index-stats] timed out when collecting data In data nodes getting the below message: [2018-08-31T19:00:37,918][WARN][o.e.m.j.JvmGcMonitorService] [elk-data-node01] [gc][8066] overhead, spent [1.8s] collecting in the last [1.9s] [2018-08-31T19:00:39,410][ERROR][o.e.x.m.c.n.NodeStatsCollector] [elk-data-node01] collector [node\_stats] timed out when collecting data [2018-08-31T19:00:39,512][WARN][o.e.m.j.JvmGcMonitorService] [elk-data-node01] [gc][8067] overhead, spent [1.4s] collecting in the last [1.5s] Cluster Status from master node: { "\_nodes" : { "total" : 3, "successful" : 3, "failed" : 0 }, "cluster\_name" : "elk-logging-prod", "timestamp" : 1535741657925, "status" : "green", "indices" : { "count" : 172, "shards" : { "total" : 1432, "primaries" : 716, "replication" : 1.0, "index" : { "shards" : { "min" : 2, "max" : 10, "avg" : 8.325581395348838 }, "primaries" : { "min" : 1, "max" : 5, "avg" : 4.162790697674419 }, "replication" : { "min" : 1.0, "max" : 1.0, "avg" : 1.0 } } }, "docs" : { "count" : 146584946, "deleted" : 96934 }, "store" : { "size" : "105.6gb", "size\_in\_bytes" : 113435405019 }, "fielddata" : { "memory\_size" : "30.4kb", "memory\_size\_in\_bytes" : 31216, "evictions" : 0 }, "query\_cache" : { "memory\_size" : "163.2kb", "memory\_size\_in\_bytes" : 167168, "total\_count" : 66284, "hit\_count" : 5951, "miss\_count" : 60333, "cache\_size" : 59, "cache\_count" : 381, "evictions" : 322 }, "completion" : { "size" : "0b", "size\_in\_bytes" : 0 }, "segments" : { "count" : 12843, "memory" : "280.9mb", "memory\_in\_bytes" : 294616635, "terms\_memory" : "217.8mb", "terms\_memory\_in\_bytes" : 228436330, "stored\_fields\_memory" : "39.3mb", "stored\_fields\_memory\_in\_bytes" : 41305856, "term\_vectors\_memory" : "0b", "term\_vectors\_memory\_in\_bytes" : 0, "norms\_memory" : "8.3mb", "norms\_memory\_in\_bytes" : 8741824, "points\_memory" : "6.7mb", "points\_memory\_in\_bytes" : 7077349, "doc\_values\_memory" : "8.6mb", "doc\_values\_memory\_in\_bytes" : 9055276, "index\_writer\_memory" : "24.3mb", "index\_writer\_memory\_in\_bytes" : 25550466, "version\_map\_memory" : "696.2kb", "version\_map\_memory\_in\_bytes" : 712946, "fixed\_bit\_set" : "1.5mb", "fixed\_bit\_set\_memory\_in\_bytes" : 1610120, "max\_unsafe\_auto\_id\_timestamp" : 1535729108045, "file\_sizes" : { } } }, "nodes" : { "count" : { "total" : 3, "data" : 2, "coordinating\_only" : 0, "master" : 1, "ingest" : 3 }, "versions" : [ "6.3.0" ], "os" : { "available\_processors" : 24, "allocated\_processors" : 24, "names" : [ { "name" : "Linux", "count" : 3 } ], "mem" : { "total" : "70.4gb", "total\_in\_bytes" : 75689287680, "free" : "18.7gb", "free\_in\_bytes" : 20169138176, "used" : "51.7gb", "used\_in\_bytes" : 55520149504, "free\_percent" : 27, "used\_percent" : 73 } }, "process" : { "cpu" : { "percent" : 33 }, "open\_file\_descriptors" : { "min" : 384, "max" : 5880, "avg" : 4012 } }, "jvm" : { "max\_uptime" : "3.7h", "max\_uptime\_in\_millis" : 13350435, "versions" : [ { "version" : "1.8.0\_161", "vm\_name" : "OpenJDK 64-Bit Server VM", "vm\_version" : "25.161-b14", "vm\_vendor" : "Oracle Corporation", "count" : 3 } ], "mem" : { "heap\_used" : "2.5gb", "heap\_used\_in\_bytes" : 2694126712, "heap\_max" : "3.8gb", "heap\_max\_in\_bytes" : 4153671680 }, "threads" : 493 }, "fs" : { "total" : "1.1tb", "total\_in\_bytes" : 1304314785792, "free" : "1tb", "free\_in\_bytes" : 1183926980608, "available" : "1tb", "available\_in\_bytes" : 1183926980608 }, "plugins" : [], "network\_types" : { "transport\_types" : { "security4" : 3 }, "http\_types" : { "security4" : 3 } } } } [root@wielknews01 nodes]# curl -u elastic:Elastic@123 'localhost:9200' { "name" : "elk-master-node", "cluster\_name" : "elk-logging-prod", "cluster\_uuid" : "arew575AS2mNXNz-uWcMvQ", "version" : { "number" : "6.3.0", "build\_flavor" : "default", "build\_type" : "rpm", "build\_hash" : "424e937", "build\_date" : "2018-06-11T23:38:03.357887Z", "build\_snapshot" : false, "lucene\_version" : "7.3.1", "minimum\_wire\_compatibility\_version" : "5.6.0", "minimum\_index\_compatibility\_version" : "5.0.0" }, "tagline" : "You Know, for Search" } Thanks Sina ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 28, 2018, 7:06pm UTC](https://discuss.elastic.co/t/error-timed-out-when-collecting-data/146908/2 "2018-09-28T19:06:56Z")
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