# ERROR: Unable to retrieve license information from license server

**URL:** <https://discuss.elastic.co/t/error-unable-to-retrieve-license-information-from-license-server/198514>\
**Category:** Logstash\
**Tags:** docker\
**Created:** [September 7, 2019, 3:27pm UTC](https://discuss.elastic.co/t/error-unable-to-retrieve-license-information-from-license-server/198514 "2019-09-07T15:27:44Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![alexus](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alexus/32/12696_2.png) [@alexus](https://discuss.elastic.co/u/alexus)\
**Post date:** [September 7, 2019, 3:27pm UTC](https://discuss.elastic.co/t/error-unable-to-retrieve-license-information-from-license-server/198514/1 "2019-09-07T15:27:44Z")

</div>

Hello World!

I'm [Running Logstash on Docker | Logstash Reference [6.8] | Elastic](https://www.elastic.co/guide/en/logstash/6.8/docker.html), yet running into following error:

```
logstash | [2019-09-07T15:15:06,686][INFO][logstash.configmanagement.bootstrapcheck] Using Elasticsearch as config store {:pipeline_id=>["gelf", "nre", "upsertDome", "upsertMaid", "upsertMinion"], :poll_interval=>"5000000000ns"}
logstash | [2019-09-07T15:15:07,936][INFO][logstash.licensechecker.licensereader] Elasticsearch pool URLs updated {:changes=>{:removed=>[], :added=>[https://elastic:xxxxxx@localhost:9200/]}}
logstash | [2019-09-07T15:15:08,381][WARN][logstash.licensechecker.licensereader] Attempted to resurrect connection to dead ES instance, but got an error. {:url=>"https://elastic:xxxxxx@localhost:9200/", :error_type=>LogStash::Outputs::ElasticSearch::HttpClient::Pool::HostUnreachableError, :error=>"Elasticsearch Unreachable: [https://elastic:xxxxxx@localhost:9200/][Manticore::SocketException] Connection refused (Connection refused)"}
logstash | [2019-09-07T15:15:08,476][WARN][logstash.licensechecker.licensereader] Marking url as dead. Last error: [LogStash::Outputs::ElasticSearch::HttpClient::Pool::HostUnreachableError] Elasticsearch Unreachable: [https://elastic:xxxxxx@localhost:9200/][Manticore::SocketException] Connection refused (Connection refused) {:url=>https://elastic:xxxxxx@localhost:9200/, :error_message=>"Elasticsearch Unreachable: [https://elastic:xxxxxx@localhost:9200/][Manticore::SocketException] Connection refused (Connection refused)", :error_class=>"LogStash::Outputs::ElasticSearch::HttpClient::Pool::HostUnreachableError"}
logstash | [2019-09-07T15:15:08,493][ERROR][logstash.licensechecker.licensereader] Unable to retrieve license information from license server {:message=>"Elasticsearch Unreachable: [https://elastic:xxxxxx@localhost:9200/][Manticore::SocketException] Connection refused (Connection refused)"}
logstash | [2019-09-07T15:15:08,682][ERROR][logstash.configmanagement.elasticsearchsource] Failed to fetch X-Pack information from Elasticsearch. This is likely due to failure to reach a live Elasticsearch cluster.
logstash | [2019-09-07T15:15:08,700][FATAL][logstash.runner] An unexpected error occurred! {:error=>#<LogStash::LicenseChecker::LicenseError: Failed to fetch X-Pack information from Elasticsearch. This is likely due to failure to reach a live Elasticsearch cluster.>, :backtrace=>["/usr/share/logstash/x-pack/lib/license_checker/licensed.rb:67:in `with_license_check'", "/usr/share/logstash/x-pack/lib/config_management/elasticsearch_source.rb:46:in `initialize'", "/usr/share/logstash/x-pack/lib/config_management/hooks.rb:41:in `after_bootstrap_checks'", "org/logstash/execution/EventDispatcherExt.java:71:in `execute'", "/usr/share/logstash/logstash-core/lib/logstash/runner.rb:304:in `execute'", "/usr/share/logstash/vendor/bundle/jruby/2.5.0/gems/clamp-0.6.5/lib/clamp/command.rb:67:in `run'", "/usr/share/logstash/logstash-core/lib/logstash/runner.rb:237:in `run'", "/usr/share/logstash/vendor/bundle/jruby/2.5.0/gems/clamp-0.6.5/lib/clamp/command.rb:132:in `run'", "/usr/share/logstash/lib/bootstrap/environment.rb:73:in `<main>'"]}
logstash | [2019-09-07T15:15:08,720][ERROR][org.logstash.Logstash] java.lang.IllegalStateException: Logstash stopped processing because of an error: (SystemExit) exit

```

this happens only with `6.8.1+`, last working version is `6.8.0`.

Please advise.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 5, 2019, 3:27pm UTC](https://discuss.elastic.co/t/error-unable-to-retrieve-license-information-from-license-server/198514/2 "2019-10-05T15:27:46Z")

</div>

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