# Error when Exporting Dashboard to PNG or PDF

**URL:** <https://discuss.elastic.co/t/error-when-exporting-dashboard-to-png-or-pdf/184757>\
**Category:** Kibana\
**Tags:** elastic-stack-reporting\
**Created:** [June 7, 2019, 12:53pm UTC](https://discuss.elastic.co/t/error-when-exporting-dashboard-to-png-or-pdf/184757 "2019-06-07T12:53:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ylasri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ylasri/32/86120_2.png) [@ylasri](https://discuss.elastic.co/u/ylasri)\
**Post date:** [June 7, 2019, 12:53pm UTC](https://discuss.elastic.co/t/error-when-exporting-dashboard-to-png-or-pdf/184757/1 "2019-06-07T12:53:30Z")

</div>

Using Kibana 7.1, Tried to export Dashboard to PDF or PNG but gor following Error :  
Unable to generate report  
Error: Request failed: [object Object]

here the verbose from Kibana server  
I am enabling x-pack trial licence

{"type":"log","@timestamp":"2019-06-07T12:49:53Z","tags":["reporting","esqueue","worker","warn"],"pid":1240,"message":"jwm36aah00yg0966872wfy0j - Failure occurred on job jwm37bte00yg096687d63et5: Error: Request failed: [object Object]\n at MergeMapSubscriber.Rx.fromEvent.pipe.err [as project] (C:/es71/kibana/node\_modules/x-pack/plugins/reporting/server/browsers/chromium/driver\_factory/index.js:122:41)\n at MergeMapSubscriber.\_tryNext (C:\es71\kibana\node\_modules\rxjs\internal\operators\mergeMap.js:65:27)\n at MergeMapSubscriber.\_next (C:\es71\kibana\node\_modules\rxjs\internal\operators\mergeMap.js:55:18)\n at MergeMapSubscriber.Subscriber.next (C:\es71\kibana\node\_modules\rxjs\internal\Subscriber.js:64:18)\n at Page.handler (C:\es71\kibana\node\_modules\rxjs\internal\observable\fromEvent.js:22:28)\n at Page.emit (events.js:189:13)\n at NetworkManager.Page.\_networkManager.on.event (C:\es71\kibana\node\_modules\puppeteer-core\lib\Page.js:127:80)\n at NetworkManager.emit (events.js:189:13)\n at NetworkManager.\_onLoadingFailed (C:\es71\kibana\node\_modules\puppeteer-core\lib\NetworkManager.js:294:10)\n at CDPSession.emit (events.js:189:13)\n at CDPSession.\_onMessage (C:\es71\kibana\node\_modules\puppeteer-core\lib\Connection.js:232:12)\n at Connection.\_onMessage (C:\es71\kibana\node\_modules\puppeteer-core\lib\Connection.js:119:19)\n at WebSocket.emit (events.js:189:13)\n at Receiver.receiverOnMessage (C:\es71\kibana\node\_modules\ws\lib\websocket.js:720:20)\n at Receiver.emit (events.js:189:13)\n at Receiver.dataMessage (C:\es71\kibana\node\_modules\ws\lib\receiver.js:414:14)\n at Receiver.getData (C:\es71\kibana\node\_modules\ws\lib\receiver.js:346:17)\n at Receiver.startLoop (C:\es71\kibana\node\_modules\ws\lib\receiver.js:133:22)\n at Receiver.\_write (C:\es71\kibana\node\_modules\ws\lib\receiver.js:69:10)\n at doWrite (\_stream\_writable.js:410:12)\n at writeOrBuffer (\_stream\_writable.js:394:5)\n at Receiver.Writable.write (\_stream\_writable.js:294:11)"}  
{"type":"log","@timestamp":"2019-06-07T12:49:53Z","tags":["reporting","worker","debug"],"pid":1240,"message":"PNG: Worker error: (jwm37bte00yg096687d63et5)"}

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<div class="post-metadata">

**Author:** ![Aaron\_Caldwell](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/aaron_caldwell/32/45755_2.png) [@Aaron\_Caldwell](https://discuss.elastic.co/u/Aaron_Caldwell)\
**Post date:** [June 7, 2019, 3:37pm UTC](https://discuss.elastic.co/t/error-when-exporting-dashboard-to-png-or-pdf/184757/2 "2019-06-07T15:37:13Z")

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Hello Yassine,

Would you be willing to [submit a bug](https://github.com/elastic/kibana/issues/new?template=Bug_report.md) on github? I can't be sure there aren't environment factors, but I think minimally we should be handling that error in a better & more descriptive way.

Regards,  
Aaron

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<div class="post-metadata">

**Author:** ![ylasri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ylasri/32/86120_2.png) [@ylasri](https://discuss.elastic.co/u/ylasri)\
**Post date:** [June 7, 2019, 7:29pm UTC](https://discuss.elastic.co/t/error-when-exporting-dashboard-to-png-or-pdf/184757/3 "2019-06-07T19:29:09Z")

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Hi @Aaron_Caldwell  
Thanks for your feedbalc, Ticket #38450 submited  
Regards

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 5, 2019, 7:29pm UTC](https://discuss.elastic.co/t/error-when-exporting-dashboard-to-png-or-pdf/184757/4 "2019-07-05T19:29:27Z")

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