# Error when starting metricbeat with v7.6.0

**URL:** <https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965>\
**Category:** Beats\
**Tags:** metricbeat\
**Created:** [April 1, 2020, 2:05am UTC](https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965 "2020-04-01T02:05:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![integritytsui](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/integritytsui/32/65432_2.png) [@integritytsui](https://discuss.elastic.co/u/integritytsui)\
**Post date:** [April 1, 2020, 2:05am UTC](https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965/1 "2020-04-01T02:05:56Z")

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I see this error when trying to start metricbeat on win10 system:

2020-04-01T08:32:08.830+0800 ERROR instance/beat.go:933 Exiting: 8 errors: protocol not available; protocol not available; protocol not available; protocol not available; protocol not available; protocol not available; protocol not available; protocol not available

Here's the command to start:

./metricbeat -e

Here is the metricbeat.yml:

```auto
metricbeat.config.modules:
  # Glob pattern for configuration loading
  path: ${path.config}/modules.d/*.yml

  # Set to true to enable config reloading
  reload.enabled: false

```

Here is the modules.d/system.yml:

```auto
- module: system
  period: 10s
  metricsets:
    - cpu
    #- load
    - memory
    - network
    - process
    - process_summary
    - socket_summary
    #- entropy
    #- core
    #- diskio
    #- socket
    #- services
  process.include_top_n:
    by_cpu: 5 # include top 5 processes by CPU
    by_memory: 5 # include top 5 processes by memory

- module: system
  period: 1m
  metricsets:
    - filesystem
    - fsstat
  processors:
  - drop_event.when.regexp:
      system.filesystem.mount_point: '^/(sys|cgroup|proc|dev|etc|host|lib)($|/)'

- module: system
  period: 15m
  metricsets:
    - uptime

```

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<div class="post-metadata">

**Author:** ![ChrsMark](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/chrsmark/32/55858_2.png) [@ChrsMark](https://discuss.elastic.co/u/ChrsMark)\
**Post date:** [April 1, 2020, 9:14am UTC](https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965/2 "2020-04-01T09:14:23Z")

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Hi!

Could you provide exactly the process you followed to install Metricbeat, version (oss or not)?

In addition I would suggest to comment out metricsets and add them one by one so as to figure out if this is an issue related to a specific metricset.

C.

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<div class="post-metadata">

**Author:** ![integritytsui](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/integritytsui/32/65432_2.png) [@integritytsui](https://discuss.elastic.co/u/integritytsui)\
**Post date:** [April 2, 2020, 12:48am UTC](https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965/3 "2020-04-02T00:48:13Z")

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Thank you.

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<div class="post-metadata">

**Author:** ![ropc](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ropc/32/47022_2.png) [@ropc](https://discuss.elastic.co/u/ropc)\
**Post date:** [April 2, 2020, 1:07am UTC](https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965/4 "2020-04-02T01:07:21Z")

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Hi @integritytsui - Welcome to our community forums! I see that you have opened a support case with Elastic Support - it would be best to follow-up directly with our great support team.

Do take note that Metricbeat is not supported on Windows 10. You can refer to the [Support Matrix](https://www.elastic.co/support/matrix#matrix_os) for further details.

Thank you.

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<div class="post-metadata">

**Author:** ![integritytsui](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/integritytsui/32/65432_2.png) [@integritytsui](https://discuss.elastic.co/u/integritytsui)\
**Post date:** [April 2, 2020, 8:10am UTC](https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965/5 "2020-04-02T08:10:56Z")

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Thank you.I checked the table,it seems that elastic,logstash and kibana can't work on win10 system.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 30, 2020, 8:11am UTC](https://discuss.elastic.co/t/error-when-starting-metricbeat-with-v7-6-0/225965/6 "2020-04-30T08:11:06Z")

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