# Error while fetching resource (Forbidden 403) for APM transactions on Kibana

**URL:** <https://discuss.elastic.co/t/error-while-fetching-resource-forbidden-403-for-apm-transactions-on-kibana/257447>\
**Category:** APM\
**Tags:** server\
**Created:** [December 3, 2020, 4:59am UTC](https://discuss.elastic.co/t/error-while-fetching-resource-forbidden-403-for-apm-transactions-on-kibana/257447 "2020-12-03T04:59:15Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Judeee](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/judeee/32/78332_2.png) [@Judeee](https://discuss.elastic.co/u/Judeee)\
**Post date:** [December 3, 2020, 4:59am UTC](https://discuss.elastic.co/t/error-while-fetching-resource-forbidden-403-for-apm-transactions-on-kibana/257447/1 "2020-12-03T04:59:16Z")

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Hello support,

When I expand the APM transactions on kibana web console, I faces the error message below.

" Error while fetching resource

##### Error

Forbidden (403)

##### URL

[https://kibana.xxxx.com/api/apm/settings/custom\_links?service.name=xxx-devops1&service.environment=staging&transaction.name=Rack&transaction.type=request](https://kibana.xxxx.com/api/apm/settings/custom_links?service.name=xxx-devops1&service.environment=staging&transaction.name=Rack&transaction.type=request)"

However, I can see the expanded information "Trace sample".  
What is the problem? I am using ECK APM.

It is the yaml for APM server.

```auto
apiVersion: apm.k8s.elastic.co/v1
kind: ApmServer
metadata:
  name: apm-server-dev
  namespace: elastic-system
spec:
  version: 7.10.0
  count: 1
  elasticsearchRef:
    name: es-dev
  http:
    service:
      metadata:
        annotations:
          service.beta.kubernetes.io/aws-load-balancer-internal: "true"
          service.beta.kubernetes.io/aws-load-balancer-security-groups: sg-1234566788
          service.beta.kubernetes.io/aws-load-balancer-ssl-cert: arn:aws:acm:ap-northeast-2:asdasgasd
      spec:
        type: LoadBalancer
        ports:
          - protocol: TCP
            port: 8200
            targetPort: 8200
    tls:
      selfSignedCertificate:
        disabled: true
  secureSettings:
  - secretName: apm-secret-settings
  config:
    apm-server:                                                                                                                                                            
      kibana:                                                                                                                                                              
        host: "https://kibana.xxxx.com:443"
        username: apm-dev                                                                                                                                                  
        password: "${APM_DEV_PASSWORD}"                                                                                                                             
        ssl.certificate_authorities: "${CA_BUNDLE}"
        enabled: true
  podTemplate:
    spec:
      containers:
      - name: apm-server
        resources:
          requests:
            memory: 1Gi
            cpu: 1
          limits:
            memory: 1Gi
            cpu: 1

```

**Kibana version** : 7.10.0

**Elasticsearch version** : 7.10.0

**APM Server version** : 7.10.0

**APM Agent language and version** : ruby (rails) 2.12.0

**Browser version** :

**Original install method (e.g. download page, yum, deb, from source, etc.) and version**: eck

**Fresh install or upgraded from other version?**

**Is there anything special in your setup?** For example, are you using the Logstash or Kafka outputs? Are you using a load balancer in front of the APM Servers? Have you changed index pattern, generated custom templates, changed agent configuration etc.

**Description of the problem including expected versus actual behavior. Please include screenshots (if relevant)**:

**Steps to reproduce** :  
1.  
2.  
3.

**Errors in browser console (if relevant)**:

**Provide logs and/or server output (if relevant)**:

 ![Screen Shot 2020-12-03 at 2.01.46 PM](https://us1.discourse-cdn.com/elastic/original/3X/b/d/bd95ef26e6e379abbf8df0f9b0166479e4b179ea.png)

---

<div class="post-metadata">

**Author:** ![Rasmus\_Breinholm\_Rom](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rasmus_breinholm_rom/32/79758_2.png) [@Rasmus\_Breinholm\_Rom](https://discuss.elastic.co/u/Rasmus_Breinholm_Rom)\
**Post date:** [December 3, 2020, 10:43am UTC](https://discuss.elastic.co/t/error-while-fetching-resource-forbidden-403-for-apm-transactions-on-kibana/257447/2 "2020-12-03T10:43:22Z")

</div>

It seems like a bug in 7.10 that will be fixed in 7.11

> <https://github.com/elastic/kibana/issues/84140>
>
> Versions
> Kibana: 7.10 Docker
> APM Server: 7.8.1 Docker
> Elasticsearch: 7.10 Docker
> Since updating ElasticSearch and Kibana to 7.10, opening a trace in Kibana gives the...

  

> <https://github.com/elastic/kibana/pull/83836>

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 24, 2020, 6:43am UTC](https://discuss.elastic.co/t/error-while-fetching-resource-forbidden-403-for-apm-transactions-on-kibana/257447/3 "2020-12-24T06:43:31Z")

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