# Error while trying to Install elasticsearch on Azure as self service

**URL:** <https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236>\
**Category:** Elasticsearch\
**Created:** [December 10, 2020, 9:09am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236 "2020-12-10T09:09:53Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [December 10, 2020, 9:09am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/1 "2020-12-10T09:09:53Z")

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Hi,

I am trying to install the elasticserach as self service in Azure portal.  
Using the following link: [https://azuremarketplace.microsoft.com/en-us/marketplace/apps/elastic.elasticsearch?tab=Overview](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/elastic.elasticsearch?tab=Overview)

After configuring all needed in the installation template ,and pass validation, I press the create and after few minutes got error.  
I asked the Azure support on the error and they told me to ask you because it's used your template.

adding picture from the Azure portal with the error:

 ![elasticPic1](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ab0dad25eeb8f0049d6a4a6fb0e6cc5219893be.jpeg)

Thanks in advanced,  
Tal

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**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [December 14, 2020, 6:21am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/2 "2020-12-14T06:21:59Z")

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Hi @tal.paz, the error looks similar to [https://github.com/elastic/azure-marketplace/issues/363](https://github.com/elastic/azure-marketplace/issues/363). The root cause is that there can be a race condition in updating the `elastic` built-in user password as part of the deployment process.

This issue has been addressed in [https://github.com/elastic/azure-marketplace/pull/374](https://github.com/elastic/azure-marketplace/pull/374) and merged into the `master` branch on the GitHub repository. A submission has been made to Microsoft to approve the new version for the Azure Marketplace, and once approved, will contain the fix, in addition to being able to deploy Elastic Stack 7.10.0.

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<div class="post-metadata">

**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [December 14, 2020, 7:51am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/3 "2020-12-14T07:51:06Z")

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thanks Russ,  
will contact microsoft support to know when this will be merged to them  
Thanks,  
Tal

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**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [December 20, 2020, 8:20am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/4 "2020-12-20T08:20:14Z")

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Hi Russ,

I contacted Microsoft and got the following response,  
Can you help me to understand if there is any ETA for it ?

Thanks in advance,  
Tal

The answer:

 ![image005.jpg](https://us1.discourse-cdn.com/elastic/original/3X/1/0/1000e4caf759b3ffeb60023fadba4e9916002074.jpeg)

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<div class="post-metadata">

**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [December 20, 2020, 11:30pm UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/5 "2020-12-20T23:30:22Z")

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I'm working with Microsoft to address - No ETA to report I'm afraid; we'd like to get it released as soon as possible.

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**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [December 21, 2020, 10:52am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/6 "2020-12-21T10:52:36Z")

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Do we have any other option to install the template in Azure without using the marketplace?  
Can I install the ELK manually with good manuall ?

בתאריך יום ב׳, 21 בדצמ׳ 2020, 1:40, מאת Russ Cam via Discuss the Elastic Stack ‏\<[elastic@discoursemail.com](mailto:elastic@discoursemail.com)\>:

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<div class="post-metadata">

**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [December 28, 2020, 9:15am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/7 "2020-12-28T09:15:24Z")

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Hi Russ,  
will be glad to hear from you regarding the below,  
thanks,  
Tal

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<div class="post-metadata">

**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [December 28, 2020, 11:30pm UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/8 "2020-12-28T23:30:50Z")

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@tal.paz I'm still working with Microsoft to address. Once the release has been approved and published to the Marketplace, a release will be created in the GitHub repository:

> **[Releases · elastic/azure-marketplace](https://github.com/elastic/azure-marketplace/releases)**
>
> ace/releases

I would recommend [subscribing to receive notifications about releases](https://docs.github.com/en/free-pro-team@latest/github/managing-subscriptions-and-notifications-on-github/about-notifications) on the repository, to be informed when the new release goes out.

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<div class="post-metadata">

**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [December 29, 2020, 7:00am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/9 "2020-12-29T07:00:50Z")

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thank you Russ.

Can you give me the commit number or the title to locate the relevant bug ? for what should I wait ?

thanks in advance  
Tal

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<div class="post-metadata">

**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [December 29, 2020, 7:35am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/10 "2020-12-29T07:35:14Z")

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You can subscribe to release notifications, clicking `Watch` -\> `Custom`, checking Releases

![image](https://us1.discourse-cdn.com/elastic/original/3X/d/2/d2c024e24b322f61a458fa8de8c9f487de056d22.png)

and clicking `Apply`.

A release will be created when the new template goes live on the Azure Marketplace.

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<div class="post-metadata">

**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [December 29, 2020, 7:46am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/11 "2020-12-29T07:46:17Z")

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ok great. and what should be the title of it ?

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<div class="post-metadata">

**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [December 29, 2020, 7:47am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/12 "2020-12-29T07:47:09Z")

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It'll be the release tag 7.10.0

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<div class="post-metadata">

**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [January 4, 2021, 12:43am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/13 "2021-01-04T00:43:51Z")

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@tal.paz The new version of the solution template has now been released to the Azure Marketplace.

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<div class="post-metadata">

**Author:** ![tal.paz](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@tal.paz](https://discuss.elastic.co/u/tal.paz)\
**Post date:** [January 4, 2021, 10:21am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/14 "2021-01-04T10:21:50Z")

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great. Thank you for the update!

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 1, 2021, 10:21am UTC](https://discuss.elastic.co/t/error-while-trying-to-install-elasticsearch-on-azure-as-self-service/258236/15 "2021-02-01T10:21:54Z")

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