# Error with Windows Endpoint

**URL:** <https://discuss.elastic.co/t/error-with-windows-endpoint/381313>\
**Category:** Elastic Training\
**Tags:** windows\
**Created:** [August 25, 2025, 1:51pm UTC](https://discuss.elastic.co/t/error-with-windows-endpoint/381313 "2025-08-25T13:51:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![yen3](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/yen3/32/144761_2.png) [@yen3](https://discuss.elastic.co/u/yen3)\
**Post date:** [August 25, 2025, 1:51pm UTC](https://discuss.elastic.co/t/error-with-windows-endpoint/381313/1 "2025-08-25T13:51:33Z")

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I'm having trouble accessing the Windows Endpoint on the Strigo terminal. I've tried restarting the machine several times, but the same error keeps showing up.

Could anyone help me figure out what's going on? I'm stuck and can't move forward with the lab.

Thanks!

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/4/1/417412dea77095aed7cc720923ca02b02cc5c202.png)

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**Author:** ![Tortoise](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tortoise/32/147587_2.png) [@Tortoise](https://discuss.elastic.co/u/Tortoise)\
**Post date:** [August 27, 2025, 10:21am UTC](https://discuss.elastic.co/t/error-with-windows-endpoint/381313/2 "2025-08-27T10:21:18Z")

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Hello @yen3

Welcome to the community!!

As per this blog you can try below step :

```auto
I was notified to retry by using Google Incognito after clearing cookies/history.

```

> [@Cannot set up lab](https://discuss.elastic.co/t/cannot-set-up-lab/381274/3):
>
> Giorgio, I cleared cookies and browsing history, rebooted the box, and retried the class. Starting with Windows-Endpoint, it was loading for 30 minutes without going forward. So, I rebooted my box again. When I open the training again, it shows an error status as in screenshot below. What should I do now, please? Thank you,

Thanks!!

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**Author:** ![sbelmont](https://avatars.discourse-cdn.com/v4/letter/s/df705f/32.png) [@sbelmont](https://discuss.elastic.co/u/sbelmont)\
**Post date:** [August 27, 2025, 2:52pm UTC](https://discuss.elastic.co/t/error-with-windows-endpoint/381313/3 "2025-08-27T14:52:15Z")

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Good morning,

Your response is old. I was updated for the question. Elastic reset my setting, and gave me an instruction how to do it. I tried, but I still cannot go forward. This is what I posted yesterday. Are you from Elastic or are you someone using Elastic?

Thank you for your input.

Sookhee