# Errors from the virtual machine which hosts the ES **URL:** \ **Category:** Elasticsearch\ **Tags:** runtime-fields\ **Created:** [October 3, 2024, 8:39am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175 "2024-10-03T08:39:31Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![stanimir\_kirilov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stanimir_kirilov/32/135002_2.png) [@stanimir\_kirilov](https://discuss.elastic.co/u/stanimir_kirilov)\ **Post date:** [October 3, 2024, 8:39am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/1 "2024-10-03T08:39:31Z")
Hello, Could you please help me out, I am trying to understand why this errors are generated, but without any success. Thanks in advance! ```auto AppIdentifier:onli Culture:en-US Environment:prd-eu EventCode:100007 EventDetailCode:50301 EventId:ac941766-aa66-4bc9-bcec-a1bdcb3354d9 EventType:ReadSoft.ApplicationServices.Logging.FailureAuditEvent Exception:ReadSoft.Online.Index.Exceptions.IndexSearchException: Failed to search in index masterdata-index-supplier2-eu. ---> Elasticsearch7.Net.ElasticsearchClientException: Maximum number of retries reached, failed over to all the known alive nodes before failing. Call: Status code unknown from: POST /masterdata-index-supplier2-eu/_search?typed_keys=true ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.123.75.169:9200 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at Elasticsearch7.Net.HttpWebRequestConnection.Request[TResponse](RequestData requestData) --- End of inner exception stack trace --- --- End of inner exception stack trace --- at ReadSoft.Online.Index.Queries.QueryBase8.Throw`1.ThrowIndexSearchException[TRequest](IElasticSearchClient client, String indexName, Object initialFilter, TRequest request, IResponse response) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\Queries\QueryBase8.cs:line 302 at ReadSoft.Online.Index.Queries.QueryBase8.PagedSearch[T](IElasticSearchClient client, SearchDescriptor`1 searchDescriptor, Int32 getFrom, Int32 maxNumberOfResults, String indexName, Object initialFilter, Action`1 validate, Boolean useSearchAfter) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\Queries\QueryBase8.cs:line 49 at ReadSoft.Online.Index.Queries.MasterDataQueries8.SearchMasterDataSupplierWithBankAccountsItems(Object eventSource, IElasticSearchClient client, ICorporateGroupValidator groupValidator, MasterDataSupplierSearchQuery query, String indexName) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\Queries\MasterDataQueries8.cs:line 272 at ReadSoft.Online.Index.MasterDataIndexController8.SearchMasterDataSupplierIncludingBankAccounts(MasterDataSupplierSearchQuery query) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\MasterDataIndexController8.cs:line 635 at ReadSoft.Online.Index.MasterDataIndexController8.PagedResultSearchMasterSuppliers(MasterDataSupplierSearchQuery query) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\MasterDataIndexController8.cs:line 466 at ReadSoft.Online.MasterData.Impl.Repository.MasterSupplierRepository.SearchSuppliers(Guid corporateGroupId, SupplierSearchQuery query) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.MasterData.Impl\Repository\MasterSupplierRepository.cs:line 256 at ReadSoft.Online.MasterData.Impl.Repository.MasterSupplierRepository.GetSupplier(Guid corporateGroupId, Guid supplierId, Boolean includeBankAccounts) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.MasterData.Impl\Repository\MasterSupplierRepository.cs:line 101 at ReadSoft.Online.MasterData.Impl.MasterDataController.GetSupplier(Guid organizationId, Guid supplierId, Boolean includeBankAccounts) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.MasterData.Impl\MasterDataController.cs:line 135 at ReadSoft.Online.Core.Verification.DocumentEditingController.LoadSupplierData(Guid customerId, Nullable`1 buyerId, Document document, Boolean includeBankDetails) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Core\Verification\DocumentEditingController.cs:line 32 at ReadSoft.Online.Workflows.General.ValidateDocumentActivity.Execute(CodeActivityContext context) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Workflows\General\ValidateDocumentActivity.cs:line 37 at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation) Request: POST https://aps-prd-eu-es-ap2.northeurope.cloudapp.azure.com:9200/masterdata-index-supplier2-eu/_search?typed_keys=true {"from":0,"query":{"bool":{"filter":[{"terms":{"masterCorporateGroupId":["c5268dd2-c389-45df-a978-c9793bec8999"]}},{"bool":{"filter":[{"query_string":{"fields":["internalId"],"minimum_should_match":"100%","query":"34091917-a0a5-41ca-8254-686e722a8200"}}]}}]}},"size":1,"sort":[{"organizationNameLowerCase":{"order":"asc"}},{"nameLowerCase":{"order":"asc"}}],"track_total_hits":true} Initial filter: {"PageIndex":0,"PageSize":1,"SortField":"BuyerName","SortAscending":true,"Filter":{"MasterCorporateGroupId":{"Value":["c5268dd2-c389-45df-a978-c9793bec8999"],"Enabled":true},"Id":{"Value":"34091917-a0a5-41ca-8254-686e722a8200","Enabled":true},"Name":{"Value":null,"Enabled":false},"NameExactMatch":{"Value":null,"Enabled":false},"BuyerName":{"Value":null,"Enabled":false},"BuyerNameExactMatch":{"Value":null,"Enabled":false},"SupplierNumber":{"Value":null,"Enabled":false},"SupplierNumberExactMatch":{"Value":null,"Enabled":false},"Description":{"Value":null,"Enabled":false},"DescriptionExactMatch":{"Value":null,"Enabled":false},"TaxRegistrationNumber":{"Value":null,"Enabled":false},"TaxRegistrationNumberExactMatch":{"Value":null,"Enabled":false},"OrganizationNumber":{"Value":null,"Enabled":false},"OrganizationNumberExactMatch":{"Value":null,"Enabled":false},"Street":{"Value":null,"Enabled":false},"StreetExactMatch":{"Value":null,"Enabled":false},"PostalCode":{"Value":null,"Enabled":false},"PostalCodeExactMatch":{"Value":null,"Enabled":false},"City":{"Value":null,"Enabled":false},"CityExactMatch":{"Value":null,"Enabled":false},"CountryName":{"Value":null,"Enabled":false},"CountryNameExactMatch":{"Value":null,"Enabled":false},"PaymentTerm":{"Value":null,"Enabled":false},"PaymentTermExactMatch":{"Value":null,"Enabled":false},"PaymentMethod":{"Value":null,"Enabled":false},"PaymentMethodExactMatch":{"Value":null,"Enabled":false},"CurrencyCode":{"Value":null,"Enabled":false},"CurrencyCodeExactMatch":{"Value":null,"Enabled":false},"Location":{"Value":null,"Enabled":false},"LocationExactMatch":{"Value":null,"Enabled":false},"State":{"Value":null,"Enabled":false},"StateExactMatch":{"Value":null,"Enabled":false},"Blocked":{"Value":false,"Enabled":false},"TelephoneNumber":{"Value":null,"Enabled":false},"TelephoneNumberExactMatch":{"Value":null,"Enabled":false},"FaxNumber":{"Value":null,"Enabled":false},"FaxNumberExactMatch":{"Value":null,"Enabled":false},"TaxCode":{"Value":null,"Enabled":false},"TaxCodeExactMatch":{"Value":null,"Enabled":false},"BankAccountsCollection":{"Enabled":false,"BankAccountFilters":[]},"FreeQuery":{"Value":null,"Enabled":false},"BypassVerification":{"Value":false,"Enabled":false},"ExcludeFromIdentification":{"Value":false,"Enabled":false},"LockOnlineLearning":{"Value":false,"Enabled":false}},"IncludeBankAccounts":true,"ScoreBasedSorting":false,"UseSearchAfter":false} Add to Search InstanceId:ReadSoft.Online.WorkerRole_IN_29 IsAuditLog:false LogLevel:Warn MachineName:RD00155D4557A9 Message:Workflow aborted due to exception. Instance Id: ca8a3b2b-5723-46a6-95ad-0182dfd29d3b Timestamp:2024-09-10T15:48:18.1645218Z ``` ---
**Author:** ![chouben](https://avatars.discourse-cdn.com/v4/letter/c/e495f1/32.png) [@chouben](https://discuss.elastic.co/u/chouben)\ **Post date:** [October 4, 2024, 6:34am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/2 "2024-10-04T06:34:06Z")
Could you check your elasticsearch logs? It seems this line is containing a full stacktrace, but badly formatted as a oneliner (please add the proper formatted one). > [@stanimir\_kirilov](#): > > `Exception:ReadSoft.Online.Index.Exceptions.IndexSearchException: Failed to search in index masterdata-index-supplier2-eu. ---> Elasticsearch7.Net.ElasticsearchClientException: Maximum number of retries reached, failed over to all the known alive nodes before failing. ...` As far as I can read it, it is trying to do this operation: ```auto POST /masterdata-index-supplier2-eu/_search?typed_keys=true ``` And fails due to some node being unavailable: > [@stanimir\_kirilov](#): > > `System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.123.75.169:9200` ---
**Author:** ![stanimir\_kirilov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stanimir_kirilov/32/135002_2.png) [@stanimir\_kirilov](https://discuss.elastic.co/u/stanimir_kirilov)\ **Post date:** [October 7, 2024, 10:04am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/3 "2024-10-07T10:04:37Z")
Hello Christof H, Thank you for your response! I’ve attached the one-liner logs in the .png file. I attempted to read the Elasticsearch logs generated locally at `%ES_HOME%\logs`, but encountered an error stating that “Auditing logging is DISABLED because the currently active license [BASIC] does not permit it. ![logs1](https://us1.discourse-cdn.com/elastic/original/3X/5/f/5f558f708b448ef45d74c0c6d00ac31710370deb.png) Thanks in advance! 🫡 ---
**Author:** ![chouben](https://avatars.discourse-cdn.com/v4/letter/c/e495f1/32.png) [@chouben](https://discuss.elastic.co/u/chouben)\ **Post date:** [October 7, 2024, 10:49am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/4 "2024-10-07T10:49:09Z")
Hi Please attach logs as text. Beside that, this is still not properly formatted (so unreadable). You should also be able to find these logs at source (seems to me elasticsearch). Did you validate the machine is able to reach "20.123.75.169:9200"? Best regards Christof ---
**Author:** ![stanimir\_kirilov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stanimir_kirilov/32/135002_2.png) [@stanimir\_kirilov](https://discuss.elastic.co/u/stanimir_kirilov)\ **Post date:** [October 7, 2024, 11:23am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/5 "2024-10-07T11:23:41Z")
Hello, could you please check if you can reach the logs here: > **[\[2024-09-10T00:21:25,090\]\[WARN \]\[o.e.x.s.a.AuditTrailService\] \[ap-p-e-es-ap2\]...](https://pastebin.com/sZEzBtjc)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. > **[AppIdentifier:onliCulture:en-USEnvironment:prd-euEventCode:100007 - Pastebin.com](https://pastebin.com/p4aXRbfF)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. The specified IP is the affected machine. While RDP is functioning correctly, I cannot ping 20.123.75.169:9200 via cmd. I ran **netstat -an | find /i “listening”** and did not find port 9200 listening, but port 9300 was active. According to the discussion [here](https://discuss.elastic.co/t/what-are-ports-9200-and-9300-used-for/238578), port 9300 is a custom port and should work fine. Thanks 🙂 ---
**Author:** ![chouben](https://avatars.discourse-cdn.com/v4/letter/c/e495f1/32.png) [@chouben](https://discuss.elastic.co/u/chouben)\ **Post date:** [October 7, 2024, 2:13pm UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/6 "2024-10-07T14:13:08Z")
Hi I added some indentation myself: ```auto ReadSoft.Online.Index.Exceptions.IndexSearchException: Failed to search in index masterdata-index-supplier2-eu. ---> Elasticsearch7.Net.ElasticsearchClientException: Maximum number of retries reached, failed over to all the known alive nodes before failing. Call: Status code unknown from: POST /masterdata-index-supplier2-eu/_search?typed_keys=true ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.123.75.169:9200 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at Elasticsearch7.Net.HttpWebRequestConnection.Request[TResponse](RequestData requestData) --- End of inner exception stack trace --- --- End of inner exception stack trace --- at ReadSoft.Online.Index.Queries.QueryBase8.Throw`1.ThrowIndexSearchException[TRequest](IElasticSearchClient client, String indexName, Object initialFilter, TRequest request, IResponse response) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\Queries\QueryBase8.cs:line 302 at ReadSoft.Online.Index.Queries.QueryBase8.PagedSearch[T](IElasticSearchClient client, SearchDescriptor`1 searchDescriptor, Int32 getFrom, Int32 maxNumberOfResults, String indexName, Object initialFilter, Action`1 validate, Boolean useSearchAfter) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\Queries\QueryBase8.cs:line 49 at ReadSoft.Online.Index.Queries.MasterDataQueries8.SearchMasterDataSupplierWithBankAccountsItems(Object eventSource, IElasticSearchClient client, ICorporateGroupValidator groupValidator, MasterDataSupplierSearchQuery query, String indexName) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\Queries\MasterDataQueries8.cs:line 272 at ReadSoft.Online.Index.MasterDataIndexController8.SearchMasterDataSupplierIncludingBankAccounts(MasterDataSupplierSearchQuery query) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\MasterDataIndexController8.cs:line 635 at ReadSoft.Online.Index.MasterDataIndexController8.PagedResultSearchMasterSuppliers(MasterDataSupplierSearchQuery query) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Index\MasterDataIndexController8.cs:line 466 at ReadSoft.Online.MasterData.Impl.Repository.MasterSupplierRepository.SearchSuppliers(Guid corporateGroupId, SupplierSearchQuery query) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.MasterData.Impl\Repository\MasterSupplierRepository.cs:line 256 at ReadSoft.Online.MasterData.Impl.Repository.MasterSupplierRepository.GetSupplier(Guid corporateGroupId, Guid supplierId, Boolean includeBankAccounts) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.MasterData.Impl\Repository\MasterSupplierRepository.cs:line 101 at ReadSoft.Online.MasterData.Impl.MasterDataController.GetSupplier(Guid organizationId, Guid supplierId, Boolean includeBankAccounts) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.MasterData.Impl\MasterDataController.cs:line 135 at ReadSoft.Online.Core.Verification.DocumentEditingController.LoadSupplierData(Guid customerId, Nullable`1 buyerId, Document document, Boolean includeBankDetails) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Core\Verification\DocumentEditingController.cs:line 32 at ReadSoft.Online.Workflows.General.ValidateDocumentActivity.Execute(CodeActivityContext context) in C:\BuildAgent\work\e9026033474a65c0\Webeye\ReadSoft.Online.Workflows\General\ValidateDocumentActivity.cs:line 37 at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation) Request: POST https://aps-prd-eu-es-ap2.northeurope.cloudapp.azure.com:9200/masterdata-index-supplier2-eu/_search?typed_keys=true {"from":0,"query":{"bool":{"filter":[{"terms":{"masterCorporateGroupId":["c5268dd2-c389-45df-a978-c9793bec8999"]}},{"bool":{"filter":[{"query_string":{"fields":["internalId"],"minimum_should_match":"100%","query":"34091917-a0a5-41ca-8254-686e722a8200"}}]}}]}},"size":1,"sort":[{"organizationNameLowerCase":{"order":"asc"}},{"nameLowerCase":{"order":"asc"}}],"track_total_hits":true} Initial filter: {"PageIndex":0,"PageSize":1,"SortField":"BuyerName","SortAscending":true,"Filter":{"MasterCorporateGroupId":{"Value":["c5268dd2-c389-45df-a978-c9793bec8999"],"Enabled":true},"Id":{"Value":"34091917-a0a5-41ca-8254-686e722a8200","Enabled":true},"Name":{"Value":null,"Enabled":false},"NameExactMatch":{"Value":null,"Enabled":false},"BuyerName":{"Value":null,"Enabled":false},"BuyerNameExactMatch":{"Value":null,"Enabled":false},"SupplierNumber":{"Value":null,"Enabled":false},"SupplierNumberExactMatch":{"Value":null,"Enabled":false},"Description":{"Value":null,"Enabled":false},"DescriptionExactMatch":{"Value":null,"Enabled":false},"TaxRegistrationNumber":{"Value":null,"Enabled":false},"TaxRegistrationNumberExactMatch":{"Value":null,"Enabled":false},"OrganizationNumber":{"Value":null,"Enabled":false},"OrganizationNumberExactMatch":{"Value":null,"Enabled":false},"Street":{"Value":null,"Enabled":false},"StreetExactMatch":{"Value":null,"Enabled":false},"PostalCode":{"Value":null,"Enabled":false},"PostalCodeExactMatch":{"Value":null,"Enabled":false},"City":{"Value":null,"Enabled":false},"CityExactMatch":{"Value":null,"Enabled":false},"CountryName":{"Value":null,"Enabled":false},"CountryNameExactMatch":{"Value":null,"Enabled":false},"PaymentTerm":{"Value":null,"Enabled":false},"PaymentTermExactMatch":{"Value":null,"Enabled":false},"PaymentMethod":{"Value":null,"Enabled":false},"PaymentMethodExactMatch":{"Value":null,"Enabled":false},"CurrencyCode":{"Value":null,"Enabled":false},"CurrencyCodeExactMatch":{"Value":null,"Enabled":false},"Location":{"Value":null,"Enabled":false},"LocationExactMatch":{"Value":null,"Enabled":false},"State":{"Value":null,"Enabled":false},"StateExactMatch":{"Value":null,"Enabled":false},"Blocked":{"Value":false,"Enabled":false},"TelephoneNumber":{"Value":null,"Enabled":false},"TelephoneNumberExactMatch":{"Value":null,"Enabled":false},"FaxNumber":{"Value":null,"Enabled":false},"FaxNumberExactMatch":{"Value":null,"Enabled":false},"TaxCode":{"Value":null,"Enabled":false},"TaxCodeExactMatch":{"Value":null,"Enabled":false},"BankAccountsCollection":{"Enabled":false,"BankAccountFilters":[]},"FreeQuery":{"Value":null,"Enabled":false},"BypassVerification":{"Value":false,"Enabled":false},"ExcludeFromIdentification":{"Value":false,"Enabled":false},"LockOnlineLearning":{"Value":false,"Enabled":false}},"IncludeBankAccounts":true,"ScoreBasedSorting":false,"UseSearchAfter":false} ``` I still believe you should somewhere have elasticsearch logs. Although I'm not using any cloud service (we use on prem). What is the IP "20.123.75.169"? Is it the same host as you are getting the error on? Did you try localhost or 0.0.0.0 in that case? I see the IP is coming from below hostname. Is the dns mapping correct? > A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.123.75.169:9200 > Request: POST [https://aps-prd-eu-es-ap2.northeurope.cloudapp.azure.com:9200/masterdata-index-supplier2-eu/\_search?typed\_keys=true](https://aps-prd-eu-es-ap2.northeurope.cloudapp.azure.com:9200/masterdata-index-supplier2-eu/_search?typed_keys=true) Could you elaborate on what you are trying to achieve. I understand your elasticsearch is returning errors. What is trying to connect? Is it running on the same machine? ...? Is your http.port bound to a range? Or a static value? > **[Networking | Elasticsearch Guide \[8.15\] | Elastic](https://www.elastic.co/guide/en/elasticsearch/reference/current/modules-network.html)** Christof ---
**Author:** ![stanimir\_kirilov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stanimir_kirilov/32/135002_2.png) [@stanimir\_kirilov](https://discuss.elastic.co/u/stanimir_kirilov)\ **Post date:** [October 8, 2024, 12:01pm UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/8 "2024-10-08T12:01:57Z")
Hi Christof, Hope this email finds you well! I found logs at the path %ES\_HOME%\logs indicating that auditing logging is DISABLED due to the current [BASIC] license not permitting it. The public IP of the host 20.123.75.169, where our Elasticsearch (ES) is hosted, is encountering this issue. I have already opened a Microsoft Azure ticket regarding the DNS mapping. If you can provide guidance on what needs to be checked, I can request further investigation from them. Our goal is to determine if this error is affecting our productivity. ---
**Author:** ![chouben](https://avatars.discourse-cdn.com/v4/letter/c/e495f1/32.png) [@chouben](https://discuss.elastic.co/u/chouben)\ **Post date:** [October 14, 2024, 7:25am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/9 "2024-10-14T07:25:24Z")
> [@chouben](#): > > I understand your elasticsearch is returning errors. What is trying to connect? Is it running on the same machine? ...? =\> Your set up is still not clear. Is it just a standalone elasticsearch in Azure cloud? ---
**Author:** ![stanimir\_kirilov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stanimir_kirilov/32/135002_2.png) [@stanimir\_kirilov](https://discuss.elastic.co/u/stanimir_kirilov)\ **Post date:** [October 15, 2024, 8:07am UTC](https://discuss.elastic.co/t/errors-from-the-virtual-machine-which-hosts-the-es/368175/10 "2024-10-15T08:07:45Z")
Correct it is hosted only in Azure cloud.