# ES 6.1.2 Basic Licence - monitoring not accessible

**URL:** https://discuss.elastic.co/t/es-6-1-2-basic-licence-monitoring-not-accessible/123989
**Category:** Elasticsearch
**Created:** [March 14, 2018, 7:59pm UTC](https://discuss.elastic.co/t/es-6-1-2-basic-licence-monitoring-not-accessible/123989 "2018-03-14T19:59:02Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![michal.kourik](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@michal.kourik](https://discuss.elastic.co/u/michal.kourik)
#### Post date: [March 14, 2018, 7:59pm UTC](https://discuss.elastic.co/t/es-6-1-2-basic-licence-monitoring-not-accessible/123989/1 "2018-03-14T19:59:03Z")

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Hello everyone,

we've got a problem with our monitoring tab in Kibana. It's quite easy - we've registered the Basic licence, but the monitoring tab is still displaying we should get one.

 ![elastic_monitoring_no_active](https://us1.discourse-cdn.com/elastic/original/3X/1/8/1838d83145b06187496444eee964803712b4cbfb.png)

When I go to Management --\> Licence management, the licence is active.

 ![kibana_licence_active](https://us1.discourse-cdn.com/elastic/original/3X/0/4/04bf13ac522e5e88d804e1197526ff038a3697ba.png)

There is something I clearly do not get about the licencing. Could anyone help me?🙂

Thanks a lot!

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### Author: ![pickypg](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pickypg/32/62409_2.png) [@pickypg](https://discuss.elastic.co/u/pickypg)
#### Post date: [March 14, 2018, 8:11pm UTC](https://discuss.elastic.co/t/es-6-1-2-basic-licence-monitoring-not-accessible/123989/2 "2018-03-14T20:11:48Z")

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Hi @michal.kourik,

In your `kibana.yml`, do you have `xpack.monitoring.elasticsearch.url` configured? If so, then it's communicating with a different cluster.

Hope that helps,  
Chris

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### Author: ![michal.kourik](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@michal.kourik](https://discuss.elastic.co/u/michal.kourik)
#### Post date: [April 11, 2018, 1:49pm UTC](https://discuss.elastic.co/t/es-6-1-2-basic-licence-monitoring-not-accessible/123989/3 "2018-04-11T13:49:54Z")

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Hi @pickypg,

sorry for my late answer. The problem is it was working without any problem for a month and then it stopped working. So I guess everything is configured properly.

I guess it is about the licence, not about the configuration. The problem is that the Monitoring tab tells me to register a Basic licence, and in Management --\> Licence management I see "Your basic licence is Active".

Any other ideas? It looks like I have a bad licence, but it is the Basic one, so I though the Monitoring tab should be working at least with a basic functions.

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### Author: ![michal.kourik](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@michal.kourik](https://discuss.elastic.co/u/michal.kourik)
#### Post date: [April 12, 2018, 1:36pm UTC](https://discuss.elastic.co/t/es-6-1-2-basic-licence-monitoring-not-accessible/123989/4 "2018-04-12T13:36:17Z")

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Find the solution! The license was not installed on the monitored machines in the cluster, just in Kibana...

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [May 10, 2018, 1:36pm UTC](https://discuss.elastic.co/t/es-6-1-2-basic-licence-monitoring-not-accessible/123989/5 "2018-05-10T13:36:28Z")

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