# Es cloud can't out maps. Coordinate Map: Could not retrieve manifest from the tile service: status -1

**URL:** <https://discuss.elastic.co/t/es-cloud-cant-out-maps-coordinate-map-could-not-retrieve-manifest-from-the-tile-service-status-1/111891>\
**Category:** Elasticsearch\
**Created:** [December 15, 2017, 2:56am UTC](https://discuss.elastic.co/t/es-cloud-cant-out-maps-coordinate-map-could-not-retrieve-manifest-from-the-tile-service-status-1/111891 "2017-12-15T02:56:07Z")\
**Posts on this page:** 1\
**Showing post:** 10

<div class="post-metadata">

**Author:** ![Mich-b](https://avatars.discourse-cdn.com/v4/letter/m/71c47a/32.png) [@Mich-b](https://discuss.elastic.co/u/Mich-b)\
**Post date:** [January 14, 2018, 7:48am UTC](https://discuss.elastic.co/t/es-cloud-cant-out-maps-coordinate-map-could-not-retrieve-manifest-from-the-tile-service-status-1/111891/10 "2018-01-14T07:48:23Z")

</div>

Concerning the topic starter's problem, this is also related: [Geo-Coordinates - Behind Corporate Proxy](https://discuss.elastic.co/t/geo-coordinates-behind-corporate-proxy/105986)

It seems that the IP address where the map is hosted, is listed by firehol as a threat, often used as input for ip blacklists: [https://raw.githubusercontent.com/firehol/blocklist-ipsets/master/firehol\_level1.netset](https://raw.githubusercontent.com/firehol/blocklist-ipsets/master/firehol_level1.netset)

In my case, [catalogue.maps.elastic.co](http://catalogue.maps.elastic.co) translates to 216.239.38.21, one that's present in the blacklist.

---

_[View the full topic](https://discuss.elastic.co/t/es-cloud-cant-out-maps-coordinate-map-could-not-retrieve-manifest-from-the-tile-service-status-1/111891)._