# Evaluating Moving to Discourse - Feedback Wanted

**URL:** <https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068>\
**Category:** Elasticsearch\
**Created:** [April 2, 2015, 3:36pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068 "2015-04-02T15:36:33Z")\
**Posts on this page:** 14\
**Page:** 2

<div class="post-metadata">

**Author:** ![nik9000](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nik9000/32/44947_2.png) [@nik9000](https://discuss.elastic.co/u/nik9000)\
**Post date:** [April 15, 2015, 6:30pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/21 "2015-04-15T18:30:06Z")

</div>

On Wed, Apr 15, 2015 at 1:42 PM, Itamar Syn-Hershko [itamar@code972.com](mailto:itamar@code972.com)  
wrote:

> Right now if a question title in my inbox catches my eye I'll quickly read  
> it and respond.

Me too.

I'm happy to try anything. I'm invested enough in the community that I'd  
actually go and setup the email on every post thing. The transition is  
probably going to be rough but that is life.

Nik

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For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

---

<div class="post-metadata">

**Author:** ![Glen\_Smith](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/glen_smith/32/111656_2.png) [@Glen\_Smith](https://discuss.elastic.co/u/Glen_Smith)\
**Post date:** [April 15, 2015, 6:31pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/22 "2015-04-15T18:31:19Z")

</div>

My experiment so far:  
Action: enabled email notification for all new posts  
Outcome: Received a notification

Action: post by replying to a notification email:  
Outcome:

[https://lh3.googleusercontent.com/-fHmgizKoI-Y/VS6uXmOD5tI/AAAAAAAAA8E/7aCXAfS0HsQ/s1600/Screen%2BShot%2B2015-04-15%2Bat%2B2.27.14%2BPM.png](https://lh3.googleusercontent.com/-fHmgizKoI-Y/VS6uXmOD5tI/AAAAAAAAA8E/7aCXAfS0HsQ/s1600/Screen%2BShot%2B2015-04-15%2Bat%2B2.27.14%2BPM.png)  
Guidance?

On Wednesday, April 15, 2015 at 1:21:07 PM UTC-4, leslie.hawthorn wrote:

> On Wed, Apr 15, 2015 at 9:02 AM, Ivan Brusic \<[iv...@brusic.com](mailto:iv...@brusic.com)  
> \<javascript:\>\> wrote:
> 
> > I should clarify that I have no issues moving to Discourse, as long as  
> > instantaneous email interaction is preserved, just wanted to point out that  
> > I see no issues with the mailing lists.
> 
> Understood.
> 
> > The question is moot anyways since the change will happen regardless of  
> > our inputs.
> 
> Actually, I'm maintaining our Forums pre-launch checklist where there's a  
> line item for "don't move forward based on community feedback". I  
> respectfully disagree with your assessment that the change will happen  
> regardless of input from the community. We asked for feedback for a reason.  
> 🙂
> 
> > I hope we can subscribe to Discourse mailing lists without needing an  
> > account.
> 
> You'll need an account, but it's a one-time login to set up your  
> preferences and then read/interact solely via email.
> 
> Cheers,  
> LH
> 
> > Cheers,
> > 
> > Ivan  
> > On Apr 13, 2015 7:13 PM, "Leslie Hawthorn" \<[leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > \<javascript:\>\> wrote:
> > 
> > > Thanks for your feedback, Ivan.
> > > 
> > > There's no plan to remove threads from the forums, so information would  
> > > always be archived there as well.
> > > 
> > > Does that impact your thoughts on moving to Discourse?
> > > 
> > > Folks, please keep the feedback coming!
> > > 
> > > Cheers,  
> > > LH
> > > 
> > > On Sat, Apr 11, 2015 at 12:09 AM, Ivan Brusic \<[iv...@brusic.com](mailto:iv...@brusic.com)  
> > > \<javascript:\>\> wrote:
> > > 
> > > > As one of the oldest and most frequent users (before my sabbatical) of  
> > > > the mailing list, I just wanted to say that I never had an issue with it.  
> > > > It works. As long as I could continue using only email, I am happy.
> > > > 
> > > > For realtime communication, there is the IRC channel. If prefer the  
> > > > mailing list since everything is archived.
> > > > 
> > > > Ivan  
> > > > On Apr 2, 2015 5:36 PM, "leslie.hawthorn" \<[leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > > \<javascript:\>\> wrote:
> > > > 
> > > > > Hello everyone,
> > > > > 
> > > > > As we’ve begun to scale up development on three different open source  
> > > > > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > > > > with all of our needs for community support. We’ve got multiple mailing  
> > > > > lists going, which can be confusing for new folks trying to figure out  
> > > > > where to go to ask a question.
> > > > > 
> > > > > We’ve also found our lists are becoming noisy in the “good problem to  
> > > > > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > > > > variety of use cases, we’re getting widely different types of questions  
> > > > > asked. For example, I can imagine that folks not using our Python client  
> > > > > would rather not be distracted with emails about it.
> > > > > 
> > > > > There’s also a few other strikes against Groups as a tool, such as the  
> > > > > fact that it is no longer a supported product by Google, it provides no API  
> > > > > hooks and it is not available for users in China.
> > > > > 
> > > > > We’ve evaluated several options and we’re currently considering  
> > > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > > of a Discourse forum. You can read more about Discourse at  
> > > > > [http://www.discourse.org](http://www.discourse.org)
> > > > > 
> > > > > We feel Discourse will allow us to provide a better experience for all  
> > > > > of our users for a few reasons:
> > > > > 
> > > > > - More fine grained conversation topics = less noise and better  
> > > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > > etc.
> > > > > 
> > > > > - Facilitates discussions that are not generally happening on list  
> > > > > now, such as best practices by use case or tips from moving to development  
> > > > > to production
> > > > > 
> > > > > - Easier for folks who are purely end users - and less used to getting  
> > > > > peer support on a mailing list - to get help when they need it
> > > > > 
> > > > > Obviously, Discourse does not function the exact same way as a mailing  
> > > > > list - however, email interaction with Discourse is supported and will  
> > > > > continue to allow you to participate in discussions over email (though  
> > > > > there are some small issues related to in-line replies. [0])
> > > > > 
> > > > > We’re working with the Discourse team now as part of evaluating this  
> > > > > transition, and we know they’re working to resolve this particular issue.  
> > > > > We’re also still determining how Discourse will handle our needs for both  
> > > > > user and list archive migration, and we’ll know the precise details of how  
> > > > > that would work soon. (We’ll share when we have them.)
> > > > > 
> > > > > The final goal would be to move Google Groups to read-only archives,  
> > > > > and cut over to Discourse completely for community support discussions.
> > > > > 
> > > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > > sharing this information to set expectations about time frame for making  
> > > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > > effective migration of our list archives and subscribers, which may mean a  
> > > > > longer time horizon for deploying Discourse, as well.
> > > > > 
> > > > > In the meantime, though, we wanted to communicate early and often and  
> > > > > get your feedback. Would this change make your life better? Worse? Meh?
> > > > > 
> > > > > Please share your thoughts with us so we can evaluate your feedback.  
> > > > > We don’t take this switch lightly, and we want to understand how it will  
> > > > > impact your overall workflow and experience.
> > > > > 
> > > > > We’ll make regular updates to the list responding to incoming feedback  
> > > > > and be completely transparent about how our thought processes evolve based  
> > > > > on it.
> > > > > 
> > > > > Thanks in advance!
> > > > > 
> > > > > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > > 
> > > > > Cheers,  
> > > > > LH
> > > > > 
> > > > > Leslie Hawthorn  
> > > > > Director of Developer Relations  
> > > > > [http://elastic.co](http://elastic.co)
> > > > > 
> > > > > --  
> > > > > You received this message because you are subscribed to the Google  
> > > > > Groups "elasticsearch" group.  
> > > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com) \<javascript:\>.  
> > > > > To view this discussion on the web visit  
> > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com)  
> > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > > .  
> > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > 
> > --  
> > You received this message because you are subscribed to the Google Groups  
> > "elasticsearch" group.  
> > To unsubscribe from this group and stop receiving emails from it, send an  
> > email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com) \<javascript:\>.  
> > To view this discussion on the web visit  
> > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com)  
> > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > .
> > 
> > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> 
> --  
> Leslie Hawthorn  
> Director of Developer Relations  
> [http://elastic.co](http://elastic.co)
> 
> Other Places to Find Me:  
> Freenode: lh  
> Twitter: @lhawthorn  
> Skype: mebelh  
> Voice: +31 20 794 7300

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<div class="post-metadata">

**Author:** ![tylerjl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tylerjl/32/44965_2.png) [@tylerjl](https://discuss.elastic.co/u/tylerjl)\
**Post date:** [April 15, 2015, 7:06pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/23 "2015-04-15T19:06:23Z")

</div>

Glen,

We'll be setting up a dedicated instance of Discourse with the  
functionality in question, which is still forthcoming. Once we have that,  
we'll be able to provide the information necessary to subscribe to what  
you're interested in and reply via email.

We've been beating on Discourse for a while now to ensure everything works  
as promised, and I can confirm that the features you're testing work - we  
just haven't deployed the platform yet. We're approaching this skeptically  
to ensure the features we want do what we expect. 🙂

Cheers,  
Tyler

On Wednesday, April 15, 2015 at 12:31:19 PM UTC-6, Glen Smith wrote:

> My experiment so far:  
> Action: enabled email notification for all new posts  
> Outcome: Received a notification
> 
> Action: post by replying to a notification email:  
> Outcome:
> 
> [https://lh3.googleusercontent.com/-fHmgizKoI-Y/VS6uXmOD5tI/AAAAAAAAA8E/7aCXAfS0HsQ/s1600/Screen%2BShot%2B2015-04-15%2Bat%2B2.27.14%2BPM.png](https://lh3.googleusercontent.com/-fHmgizKoI-Y/VS6uXmOD5tI/AAAAAAAAA8E/7aCXAfS0HsQ/s1600/Screen%2BShot%2B2015-04-15%2Bat%2B2.27.14%2BPM.png)  
> Guidance?
> 
> On Wednesday, April 15, 2015 at 1:21:07 PM UTC-4, leslie.hawthorn wrote:
> 
> > On Wed, Apr 15, 2015 at 9:02 AM, Ivan Brusic [iv...@brusic.com](mailto:iv...@brusic.com) wrote:
> > 
> > > I should clarify that I have no issues moving to Discourse, as long as  
> > > instantaneous email interaction is preserved, just wanted to point out that  
> > > I see no issues with the mailing lists.
> > 
> > Understood.
> > 
> > > The question is moot anyways since the change will happen regardless of  
> > > our inputs.
> > 
> > Actually, I'm maintaining our Forums pre-launch checklist where there's a  
> > line item for "don't move forward based on community feedback". I  
> > respectfully disagree with your assessment that the change will happen  
> > regardless of input from the community. We asked for feedback for a reason.  
> > 🙂
> > 
> > > I hope we can subscribe to Discourse mailing lists without needing an  
> > > account.
> > 
> > You'll need an account, but it's a one-time login to set up your  
> > preferences and then read/interact solely via email.
> > 
> > Cheers,  
> > LH
> > 
> > > Cheers,
> > > 
> > > Ivan  
> > > On Apr 13, 2015 7:13 PM, "Leslie Hawthorn" [leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > wrote:
> > > 
> > > > Thanks for your feedback, Ivan.
> > > > 
> > > > There's no plan to remove threads from the forums, so information would  
> > > > always be archived there as well.
> > > > 
> > > > Does that impact your thoughts on moving to Discourse?
> > > > 
> > > > Folks, please keep the feedback coming!
> > > > 
> > > > Cheers,  
> > > > LH
> > > > 
> > > > On Sat, Apr 11, 2015 at 12:09 AM, Ivan Brusic [iv...@brusic.com](mailto:iv...@brusic.com) wrote:
> > > > 
> > > > > As one of the oldest and most frequent users (before my sabbatical) of  
> > > > > the mailing list, I just wanted to say that I never had an issue with it.  
> > > > > It works. As long as I could continue using only email, I am happy.
> > > > > 
> > > > > For realtime communication, there is the IRC channel. If prefer the  
> > > > > mailing list since everything is archived.
> > > > > 
> > > > > Ivan  
> > > > > On Apr 2, 2015 5:36 PM, "leslie.hawthorn" [leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > > > wrote:
> > > > > 
> > > > > > Hello everyone,
> > > > > > 
> > > > > > As we’ve begun to scale up development on three different open source  
> > > > > > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > > > > > with all of our needs for community support. We’ve got multiple mailing  
> > > > > > lists going, which can be confusing for new folks trying to figure out  
> > > > > > where to go to ask a question.
> > > > > > 
> > > > > > We’ve also found our lists are becoming noisy in the “good problem to  
> > > > > > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > > > > > variety of use cases, we’re getting widely different types of questions  
> > > > > > asked. For example, I can imagine that folks not using our Python client  
> > > > > > would rather not be distracted with emails about it.
> > > > > > 
> > > > > > There’s also a few other strikes against Groups as a tool, such as  
> > > > > > the fact that it is no longer a supported product by Google, it provides no  
> > > > > > API hooks and it is not available for users in China.
> > > > > > 
> > > > > > We’ve evaluated several options and we’re currently considering  
> > > > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > > > of a Discourse forum. You can read more about Discourse at  
> > > > > > [http://www.discourse.org](http://www.discourse.org)
> > > > > > 
> > > > > > We feel Discourse will allow us to provide a better experience for  
> > > > > > all of our users for a few reasons:
> > > > > > 
> > > > > > - More fine grained conversation topics = less noise and better  
> > > > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > > > etc.
> > > > > > 
> > > > > > - Facilitates discussions that are not generally happening on list  
> > > > > > now, such as best practices by use case or tips from moving to development  
> > > > > > to production
> > > > > > 
> > > > > > - Easier for folks who are purely end users - and less used to  
> > > > > > getting peer support on a mailing list - to get help when they need it
> > > > > > 
> > > > > > Obviously, Discourse does not function the exact same way as a  
> > > > > > mailing list - however, email interaction with Discourse is supported and  
> > > > > > will continue to allow you to participate in discussions over email (though  
> > > > > > there are some small issues related to in-line replies. [0])
> > > > > > 
> > > > > > We’re working with the Discourse team now as part of evaluating this  
> > > > > > transition, and we know they’re working to resolve this particular issue.  
> > > > > > We’re also still determining how Discourse will handle our needs for both  
> > > > > > user and list archive migration, and we’ll know the precise details of how  
> > > > > > that would work soon. (We’ll share when we have them.)
> > > > > > 
> > > > > > The final goal would be to move Google Groups to read-only archives,  
> > > > > > and cut over to Discourse completely for community support discussions.
> > > > > > 
> > > > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > > > sharing this information to set expectations about time frame for making  
> > > > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > > > effective migration of our list archives and subscribers, which may mean a  
> > > > > > longer time horizon for deploying Discourse, as well.
> > > > > > 
> > > > > > In the meantime, though, we wanted to communicate early and often and  
> > > > > > get your feedback. Would this change make your life better? Worse? Meh?
> > > > > > 
> > > > > > Please share your thoughts with us so we can evaluate your feedback.  
> > > > > > We don’t take this switch lightly, and we want to understand how it will  
> > > > > > impact your overall workflow and experience.
> > > > > > 
> > > > > > We’ll make regular updates to the list responding to incoming  
> > > > > > feedback and be completely transparent about how our thought processes  
> > > > > > evolve based on it.
> > > > > > 
> > > > > > Thanks in advance!
> > > > > > 
> > > > > > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > > > 
> > > > > > Cheers,  
> > > > > > LH
> > > > > > 
> > > > > > Leslie Hawthorn  
> > > > > > Director of Developer Relations  
> > > > > > [http://elastic.co](http://elastic.co)
> > > > > > 
> > > > > > --  
> > > > > > You received this message because you are subscribed to the Google  
> > > > > > Groups "elasticsearch" group.  
> > > > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com).  
> > > > > > To view this discussion on the web visit  
> > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com)  
> > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > > > .  
> > > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > > 
> > > --  
> > > You received this message because you are subscribed to the Google  
> > > Groups "elasticsearch" group.  
> > > To unsubscribe from this group and stop receiving emails from it, send  
> > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com).  
> > > To view this discussion on the web visit  
> > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com)  
> > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > .
> > > 
> > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > 
> > --  
> > Leslie Hawthorn  
> > Director of Developer Relations  
> > [http://elastic.co](http://elastic.co)
> > 
> > Other Places to Find Me:  
> > Freenode: lh  
> > Twitter: @lhawthorn  
> > Skype: mebelh  
> > Voice: +31 20 794 7300

--  
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<div class="post-metadata">

**Author:** ![Glen\_Smith](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/glen_smith/32/111656_2.png) [@Glen\_Smith](https://discuss.elastic.co/u/Glen_Smith)\
**Post date:** [April 15, 2015, 8:32pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/24 "2015-04-15T20:32:29Z")

</div>

Tyler-

Thanks. I hope it's 100% clear to everyone with that concern now.

Regards,  
Glen

On Wednesday, April 15, 2015 at 3:06:23 PM UTC-4, [ty...@elastic.co](mailto:ty...@elastic.co) wrote:

> Glen,
> 
> We'll be setting up a dedicated instance of Discourse with the  
> functionality in question, which is still forthcoming. Once we have that,  
> we'll be able to provide the information necessary to subscribe to what  
> you're interested in and reply via email.
> 
> We've been beating on Discourse for a while now to ensure everything works  
> as promised, and I can confirm that the features you're testing work - we  
> just haven't deployed the platform yet. We're approaching this skeptically  
> to ensure the features we want do what we expect. 🙂
> 
> Cheers,  
> Tyler
> 
> On Wednesday, April 15, 2015 at 12:31:19 PM UTC-6, Glen Smith wrote:
> 
> > My experiment so far:  
> > Action: enabled email notification for all new posts  
> > Outcome: Received a notification
> > 
> > Action: post by replying to a notification email:  
> > Outcome:
> > 
> > [https://lh3.googleusercontent.com/-fHmgizKoI-Y/VS6uXmOD5tI/AAAAAAAAA8E/7aCXAfS0HsQ/s1600/Screen%2BShot%2B2015-04-15%2Bat%2B2.27.14%2BPM.png](https://lh3.googleusercontent.com/-fHmgizKoI-Y/VS6uXmOD5tI/AAAAAAAAA8E/7aCXAfS0HsQ/s1600/Screen%2BShot%2B2015-04-15%2Bat%2B2.27.14%2BPM.png)  
> > Guidance?
> > 
> > On Wednesday, April 15, 2015 at 1:21:07 PM UTC-4, leslie.hawthorn wrote:
> > 
> > > On Wed, Apr 15, 2015 at 9:02 AM, Ivan Brusic [iv...@brusic.com](mailto:iv...@brusic.com) wrote:
> > > 
> > > > I should clarify that I have no issues moving to Discourse, as long as  
> > > > instantaneous email interaction is preserved, just wanted to point out that  
> > > > I see no issues with the mailing lists.
> > > 
> > > Understood.
> > > 
> > > > The question is moot anyways since the change will happen regardless of  
> > > > our inputs.
> > > 
> > > Actually, I'm maintaining our Forums pre-launch checklist where there's  
> > > a line item for "don't move forward based on community feedback". I  
> > > respectfully disagree with your assessment that the change will happen  
> > > regardless of input from the community. We asked for feedback for a reason.  
> > > 🙂
> > > 
> > > > I hope we can subscribe to Discourse mailing lists without needing an  
> > > > account.
> > > 
> > > You'll need an account, but it's a one-time login to set up your  
> > > preferences and then read/interact solely via email.
> > > 
> > > Cheers,  
> > > LH
> > > 
> > > > Cheers,
> > > > 
> > > > Ivan  
> > > > On Apr 13, 2015 7:13 PM, "Leslie Hawthorn" [leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > > wrote:
> > > > 
> > > > > Thanks for your feedback, Ivan.
> > > > > 
> > > > > There's no plan to remove threads from the forums, so information  
> > > > > would always be archived there as well.
> > > > > 
> > > > > Does that impact your thoughts on moving to Discourse?
> > > > > 
> > > > > Folks, please keep the feedback coming!
> > > > > 
> > > > > Cheers,  
> > > > > LH
> > > > > 
> > > > > On Sat, Apr 11, 2015 at 12:09 AM, Ivan Brusic [iv...@brusic.com](mailto:iv...@brusic.com)  
> > > > > wrote:
> > > > > 
> > > > > > As one of the oldest and most frequent users (before my sabbatical)  
> > > > > > of the mailing list, I just wanted to say that I never had an issue with  
> > > > > > it. It works. As long as I could continue using only email, I am happy.
> > > > > > 
> > > > > > For realtime communication, there is the IRC channel. If prefer the  
> > > > > > mailing list since everything is archived.
> > > > > > 
> > > > > > Ivan  
> > > > > > On Apr 2, 2015 5:36 PM, "leslie.hawthorn" [leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > > > > wrote:
> > > > > > 
> > > > > > > Hello everyone,
> > > > > > > 
> > > > > > > As we’ve begun to scale up development on three different open  
> > > > > > > source projects, we’ve found Google Groups to be a difficult solution for  
> > > > > > > dealing with all of our needs for community support. We’ve got multiple  
> > > > > > > mailing lists going, which can be confusing for new folks trying to figure  
> > > > > > > out where to go to ask a question.
> > > > > > > 
> > > > > > > We’ve also found our lists are becoming noisy in the “good problem  
> > > > > > > to have” kind of way. As we’ve seen more user adoption, and across such a  
> > > > > > > wide variety of use cases, we’re getting widely different types of  
> > > > > > > questions asked. For example, I can imagine that folks not using our Python  
> > > > > > > client would rather not be distracted with emails about it.
> > > > > > > 
> > > > > > > There’s also a few other strikes against Groups as a tool, such as  
> > > > > > > the fact that it is no longer a supported product by Google, it provides no  
> > > > > > > API hooks and it is not available for users in China.
> > > > > > > 
> > > > > > > We’ve evaluated several options and we’re currently considering  
> > > > > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > > > > of a Discourse forum. You can read more about Discourse at  
> > > > > > > [http://www.discourse.org](http://www.discourse.org)
> > > > > > > 
> > > > > > > We feel Discourse will allow us to provide a better experience for  
> > > > > > > all of our users for a few reasons:
> > > > > > > 
> > > > > > > - More fine grained conversation topics = less noise and better  
> > > > > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > > > > etc.
> > > > > > > 
> > > > > > > - Facilitates discussions that are not generally happening on list  
> > > > > > > now, such as best practices by use case or tips from moving to development  
> > > > > > > to production
> > > > > > > 
> > > > > > > - Easier for folks who are purely end users - and less used to  
> > > > > > > getting peer support on a mailing list - to get help when they need it
> > > > > > > 
> > > > > > > Obviously, Discourse does not function the exact same way as a  
> > > > > > > mailing list - however, email interaction with Discourse is supported and  
> > > > > > > will continue to allow you to participate in discussions over email (though  
> > > > > > > there are some small issues related to in-line replies. [0])
> > > > > > > 
> > > > > > > We’re working with the Discourse team now as part of evaluating this  
> > > > > > > transition, and we know they’re working to resolve this particular issue.  
> > > > > > > We’re also still determining how Discourse will handle our needs for both  
> > > > > > > user and list archive migration, and we’ll know the precise details of how  
> > > > > > > that would work soon. (We’ll share when we have them.)
> > > > > > > 
> > > > > > > The final goal would be to move Google Groups to read-only archives,  
> > > > > > > and cut over to Discourse completely for community support discussions.
> > > > > > > 
> > > > > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > > > > sharing this information to set expectations about time frame for making  
> > > > > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > > > > effective migration of our list archives and subscribers, which may mean a  
> > > > > > > longer time horizon for deploying Discourse, as well.
> > > > > > > 
> > > > > > > In the meantime, though, we wanted to communicate early and often  
> > > > > > > and get your feedback. Would this change make your life better? Worse? Meh?
> > > > > > > 
> > > > > > > Please share your thoughts with us so we can evaluate your feedback.  
> > > > > > > We don’t take this switch lightly, and we want to understand how it will  
> > > > > > > impact your overall workflow and experience.
> > > > > > > 
> > > > > > > We’ll make regular updates to the list responding to incoming  
> > > > > > > feedback and be completely transparent about how our thought processes  
> > > > > > > evolve based on it.
> > > > > > > 
> > > > > > > Thanks in advance!
> > > > > > > 
> > > > > > > [0] -  
> > > > > > > [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > > > > 
> > > > > > > Cheers,  
> > > > > > > LH
> > > > > > > 
> > > > > > > Leslie Hawthorn  
> > > > > > > Director of Developer Relations  
> > > > > > > [http://elastic.co](http://elastic.co)
> > > > > > > 
> > > > > > > --  
> > > > > > > You received this message because you are subscribed to the Google  
> > > > > > > Groups "elasticsearch" group.  
> > > > > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > > > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com).  
> > > > > > > To view this discussion on the web visit  
> > > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com)  
> > > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > > > > .  
> > > > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > > > 
> > > > --  
> > > > You received this message because you are subscribed to the Google  
> > > > Groups "elasticsearch" group.  
> > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com).  
> > > > To view this discussion on the web visit  
> > > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com)  
> > > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > .
> > > > 
> > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > > 
> > > --  
> > > Leslie Hawthorn  
> > > Director of Developer Relations  
> > > [http://elastic.co](http://elastic.co)
> > > 
> > > Other Places to Find Me:  
> > > Freenode: lh  
> > > Twitter: @lhawthorn  
> > > Skype: mebelh  
> > > Voice: +31 20 794 7300

--  
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---

<div class="post-metadata">

**Author:** ![Ivan](https://avatars.discourse-cdn.com/v4/letter/i/df788c/32.png) [@Ivan](https://discuss.elastic.co/u/Ivan)\
**Post date:** [April 20, 2015, 12:42pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/25 "2015-04-20T12:42:24Z")

</div>

I believe the best developers are cynics. Never trust someone else's code,  
that API, the OS, etc 🙂

What bothers me about Discourse is that email is an afterthought. They have  
not built out that feature yet? For me, and apparently many others, email  
is the first concern.

The transition is understandable if you want to transition from a closed  
system. The other reason, not enough fragmentation, is worrisome. If no one  
uses the logstash list, that is a problem with the site/documentation, not  
the mailing list itself. I cringe at the thought of an Elasticsearch forum  
with a dozen subforums.

Ivan  
On Apr 15, 2015 7:21 PM, "Leslie Hawthorn" [leslie.hawthorn@elastic.co](mailto:leslie.hawthorn@elastic.co)  
wrote:

> On Wed, Apr 15, 2015 at 9:02 AM, Ivan Brusic [ivan@brusic.com](mailto:ivan@brusic.com) wrote:
> 
> > I should clarify that I have no issues moving to Discourse, as long as  
> > instantaneous email interaction is preserved, just wanted to point out that  
> > I see no issues with the mailing lists.
> 
> Understood.
> 
> > The question is moot anyways since the change will happen regardless of  
> > our inputs.
> 
> Actually, I'm maintaining our Forums pre-launch checklist where there's a  
> line item for "don't move forward based on community feedback". I  
> respectfully disagree with your assessment that the change will happen  
> regardless of input from the community. We asked for feedback for a reason.  
> 🙂
> 
> > I hope we can subscribe to Discourse mailing lists without needing an  
> > account.
> 
> You'll need an account, but it's a one-time login to set up your  
> preferences and then read/interact solely via email.
> 
> Cheers,  
> LH
> 
> > Cheers,
> > 
> > Ivan  
> > On Apr 13, 2015 7:13 PM, "Leslie Hawthorn" [leslie.hawthorn@elastic.co](mailto:leslie.hawthorn@elastic.co)  
> > wrote:
> > 
> > > Thanks for your feedback, Ivan.
> > > 
> > > There's no plan to remove threads from the forums, so information would  
> > > always be archived there as well.
> > > 
> > > Does that impact your thoughts on moving to Discourse?
> > > 
> > > Folks, please keep the feedback coming!
> > > 
> > > Cheers,  
> > > LH
> > > 
> > > On Sat, Apr 11, 2015 at 12:09 AM, Ivan Brusic [ivan@brusic.com](mailto:ivan@brusic.com) wrote:
> > > 
> > > > As one of the oldest and most frequent users (before my sabbatical) of  
> > > > the mailing list, I just wanted to say that I never had an issue with it.  
> > > > It works. As long as I could continue using only email, I am happy.
> > > > 
> > > > For realtime communication, there is the IRC channel. If prefer the  
> > > > mailing list since everything is archived.
> > > > 
> > > > Ivan  
> > > > On Apr 2, 2015 5:36 PM, "leslie.hawthorn" [leslie.hawthorn@elastic.co](mailto:leslie.hawthorn@elastic.co)  
> > > > wrote:
> > > > 
> > > > > Hello everyone,
> > > > > 
> > > > > As we’ve begun to scale up development on three different open source  
> > > > > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > > > > with all of our needs for community support. We’ve got multiple mailing  
> > > > > lists going, which can be confusing for new folks trying to figure out  
> > > > > where to go to ask a question.
> > > > > 
> > > > > We’ve also found our lists are becoming noisy in the “good problem to  
> > > > > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > > > > variety of use cases, we’re getting widely different types of questions  
> > > > > asked. For example, I can imagine that folks not using our Python client  
> > > > > would rather not be distracted with emails about it.
> > > > > 
> > > > > There’s also a few other strikes against Groups as a tool, such as the  
> > > > > fact that it is no longer a supported product by Google, it provides no API  
> > > > > hooks and it is not available for users in China.
> > > > > 
> > > > > We’ve evaluated several options and we’re currently considering  
> > > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > > of a Discourse forum. You can read more about Discourse at  
> > > > > [http://www.discourse.org](http://www.discourse.org)
> > > > > 
> > > > > We feel Discourse will allow us to provide a better experience for all  
> > > > > of our users for a few reasons:
> > > > > 
> > > > > - More fine grained conversation topics = less noise and better  
> > > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > > etc.
> > > > > 
> > > > > - Facilitates discussions that are not generally happening on list  
> > > > > now, such as best practices by use case or tips from moving to development  
> > > > > to production
> > > > > 
> > > > > - Easier for folks who are purely end users - and less used to getting  
> > > > > peer support on a mailing list - to get help when they need it
> > > > > 
> > > > > Obviously, Discourse does not function the exact same way as a mailing  
> > > > > list - however, email interaction with Discourse is supported and will  
> > > > > continue to allow you to participate in discussions over email (though  
> > > > > there are some small issues related to in-line replies. [0])
> > > > > 
> > > > > We’re working with the Discourse team now as part of evaluating this  
> > > > > transition, and we know they’re working to resolve this particular issue.  
> > > > > We’re also still determining how Discourse will handle our needs for both  
> > > > > user and list archive migration, and we’ll know the precise details of how  
> > > > > that would work soon. (We’ll share when we have them.)
> > > > > 
> > > > > The final goal would be to move Google Groups to read-only archives,  
> > > > > and cut over to Discourse completely for community support discussions.
> > > > > 
> > > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > > sharing this information to set expectations about time frame for making  
> > > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > > effective migration of our list archives and subscribers, which may mean a  
> > > > > longer time horizon for deploying Discourse, as well.
> > > > > 
> > > > > In the meantime, though, we wanted to communicate early and often and  
> > > > > get your feedback. Would this change make your life better? Worse? Meh?
> > > > > 
> > > > > Please share your thoughts with us so we can evaluate your feedback.  
> > > > > We don’t take this switch lightly, and we want to understand how it will  
> > > > > impact your overall workflow and experience.
> > > > > 
> > > > > We’ll make regular updates to the list responding to incoming feedback  
> > > > > and be completely transparent about how our thought processes evolve based  
> > > > > on it.
> > > > > 
> > > > > Thanks in advance!
> > > > > 
> > > > > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > > 
> > > > > Cheers,  
> > > > > LH
> > > > > 
> > > > > Leslie Hawthorn  
> > > > > Director of Developer Relations  
> > > > > [http://elastic.co](http://elastic.co)
> > > > > 
> > > > > --  
> > > > > You received this message because you are subscribed to the Google  
> > > > > Groups "elasticsearch" group.  
> > > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > > an email to [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
> > > > > To view this discussion on the web visit  
> > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com)  
> > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > > .  
> > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > 
> > --  
> > You received this message because you are subscribed to the Google Groups  
> > "elasticsearch" group.  
> > To unsubscribe from this group and stop receiving emails from it, send an  
> > email to [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
> > To view this discussion on the web visit  
> > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com)  
> > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > .
> > 
> > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> 
> --  
> Leslie Hawthorn  
> Director of Developer Relations  
> [http://elastic.co](http://elastic.co)
> 
> Other Places to Find Me:  
> Freenode: lh  
> Twitter: @lhawthorn  
> Skype: mebelh  
> Voice: +31 20 794 7300
> 
> --  
> You received this message because you are subscribed to the Google Groups  
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> [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> .  
> For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

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<div class="post-metadata">

**Author:** ![Zhongxing\_Xu](https://avatars.discourse-cdn.com/v4/letter/z/d6d6ee/32.png) [@Zhongxing\_Xu](https://discuss.elastic.co/u/Zhongxing_Xu)\
**Post date:** [April 22, 2015, 11:47am UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/26 "2015-04-22T11:47:57Z")

</div>

This is really important for us in China!!  
Please switch to whatever service that is accessible in China.  
Thank you.

在 2015年4月2日星期四 UTC+8下午11:36:33，leslie.hawthorn写道：

> Hello everyone,
> 
> As we’ve begun to scale up development on three different open source  
> projects, we’ve found Google Groups to be a difficult solution for dealing  
> with all of our needs for community support. We’ve got multiple mailing  
> lists going, which can be confusing for new folks trying to figure out  
> where to go to ask a question.
> 
> We’ve also found our lists are becoming noisy in the “good problem to  
> have” kind of way. As we’ve seen more user adoption, and across such a wide  
> variety of use cases, we’re getting widely different types of questions  
> asked. For example, I can imagine that folks not using our Python client  
> would rather not be distracted with emails about it.
> 
> There’s also a few other strikes against Groups as a tool, such as the  
> fact that it is no longer a supported product by Google, it provides no API  
> hooks and it is not available for users in China.
> 
> We’ve evaluated several options and we’re currently considering shuttering  
> the elasticsearch-user and logstash-users Google Groups in favor of a  
> Discourse forum. You can read more about Discourse at  
> [http://www.discourse.org](http://www.discourse.org)
> 
> We feel Discourse will allow us to provide a better experience for all of  
> our users for a few reasons:
> 
> - More fine grained conversation topics = less noise and better targeted  
> discussions. e.g. we can offer a forum for each language client, individual  
> logstash plugin or for each city to plan user group meetings, etc.
> 
> - Facilitates discussions that are not generally happening on list now,  
> such as best practices by use case or tips from moving to development to  
> production
> 
> - Easier for folks who are purely end users - and less used to getting  
> peer support on a mailing list - to get help when they need it
> 
> Obviously, Discourse does not function the exact same way as a mailing  
> list - however, email interaction with Discourse is supported and will  
> continue to allow you to participate in discussions over email (though  
> there are some small issues related to in-line replies. [0])
> 
> We’re working with the Discourse team now as part of evaluating this  
> transition, and we know they’re working to resolve this particular issue.  
> We’re also still determining how Discourse will handle our needs for both  
> user and list archive migration, and we’ll know the precise details of how  
> that would work soon. (We’ll share when we have them.)
> 
> The final goal would be to move Google Groups to read-only archives, and  
> cut over to Discourse completely for community support discussions.
> 
> We’re looking at making the cut over in ~30 days from today, but obviously  
> that’s subject to the feedback we receive from all of you. We’re sharing  
> this information to set expectations about time frame for making the  
> switch. It’s not set in stone. Our highest priority is to ensure effective  
> migration of our list archives and subscribers, which may mean a longer  
> time horizon for deploying Discourse, as well.
> 
> In the meantime, though, we wanted to communicate early and often and get  
> your feedback. Would this change make your life better? Worse? Meh?
> 
> Please share your thoughts with us so we can evaluate your feedback. We  
> don’t take this switch lightly, and we want to understand how it will  
> impact your overall workflow and experience.
> 
> We’ll make regular updates to the list responding to incoming feedback and  
> be completely transparent about how our thought processes evolve based on  
> it.
> 
> Thanks in advance!
> 
> [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> 
> Cheers,  
> LH
> 
> Leslie Hawthorn  
> Director of Developer Relations  
> [http://elastic.co](http://elastic.co)
> 
> Other Places to Find Me:  
> Freenode: lh  
> Twitter: @lhawthorn

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<div class="post-metadata">

**Author:** ![seralf](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/seralf/32/44805_2.png) [@seralf](https://discuss.elastic.co/u/seralf)\
**Post date:** [April 23, 2015, 3:18pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/27 "2015-04-23T15:18:02Z")

</div>

Hi  
I agree with Jorge 100%: adopting a license which gives people the freedom  
to construct datasets would be great. As I already suggested too to leslie,  
I think one of the most interesting things coudl be indeed releasing the  
dataset of the conversations, and costruct over there some example 🙂  
Obviously I hope there will be an ES plugin for discourse! (if it doesn't  
exist already)

Il giorno lunedì 20 aprile 2015 14:42:32 UTC+2, Ivan Brusic ha scritto:

> I believe the best developers are cynics. Never trust someone else's  
> code, that API, the OS, etc 🙂
> 
> What bothers me about Discourse is that email is an afterthought. They  
> have not built out that feature yet? For me, and apparently many others,  
> email is the first concern.
> 
> The transition is understandable if you want to transition from a closed  
> system. The other reason, not enough fragmentation, is worrisome. If no one  
> uses the logstash list, that is a problem with the site/documentation, not  
> the mailing list itself. I cringe at the thought of an Elasticsearch forum  
> with a dozen subforums.
> 
> Ivan  
> On Apr 15, 2015 7:21 PM, "Leslie Hawthorn" \<[leslie....@elastic.co](mailto:leslie....@elastic.co)  
> \<javascript:\>\> wrote:
> 
> > On Wed, Apr 15, 2015 at 9:02 AM, Ivan Brusic \<[iv...@brusic.com](mailto:iv...@brusic.com)  
> > \<javascript:\>\> wrote:
> > 
> > > I should clarify that I have no issues moving to Discourse, as long as  
> > > instantaneous email interaction is preserved, just wanted to point out that  
> > > I see no issues with the mailing lists.
> > 
> > Understood.
> > 
> > > The question is moot anyways since the change will happen regardless of  
> > > our inputs.
> > 
> > Actually, I'm maintaining our Forums pre-launch checklist where there's a  
> > line item for "don't move forward based on community feedback". I  
> > respectfully disagree with your assessment that the change will happen  
> > regardless of input from the community. We asked for feedback for a reason.  
> > 🙂
> > 
> > > I hope we can subscribe to Discourse mailing lists without needing an  
> > > account.
> > 
> > You'll need an account, but it's a one-time login to set up your  
> > preferences and then read/interact solely via email.
> > 
> > Cheers,  
> > LH
> > 
> > > Cheers,
> > > 
> > > Ivan  
> > > On Apr 13, 2015 7:13 PM, "Leslie Hawthorn" \<[leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > \<javascript:\>\> wrote:
> > > 
> > > > Thanks for your feedback, Ivan.
> > > > 
> > > > There's no plan to remove threads from the forums, so information would  
> > > > always be archived there as well.
> > > > 
> > > > Does that impact your thoughts on moving to Discourse?
> > > > 
> > > > Folks, please keep the feedback coming!
> > > > 
> > > > Cheers,  
> > > > LH
> > > > 
> > > > On Sat, Apr 11, 2015 at 12:09 AM, Ivan Brusic \<[iv...@brusic.com](mailto:iv...@brusic.com)  
> > > > \<javascript:\>\> wrote:
> > > > 
> > > > > As one of the oldest and most frequent users (before my sabbatical) of  
> > > > > the mailing list, I just wanted to say that I never had an issue with it.  
> > > > > It works. As long as I could continue using only email, I am happy.
> > > > > 
> > > > > For realtime communication, there is the IRC channel. If prefer the  
> > > > > mailing list since everything is archived.
> > > > > 
> > > > > Ivan  
> > > > > On Apr 2, 2015 5:36 PM, "leslie.hawthorn" \<[leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > > > \<javascript:\>\> wrote:
> > > > > 
> > > > > > Hello everyone,
> > > > > > 
> > > > > > As we’ve begun to scale up development on three different open source  
> > > > > > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > > > > > with all of our needs for community support. We’ve got multiple mailing  
> > > > > > lists going, which can be confusing for new folks trying to figure out  
> > > > > > where to go to ask a question.
> > > > > > 
> > > > > > We’ve also found our lists are becoming noisy in the “good problem to  
> > > > > > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > > > > > variety of use cases, we’re getting widely different types of questions  
> > > > > > asked. For example, I can imagine that folks not using our Python client  
> > > > > > would rather not be distracted with emails about it.
> > > > > > 
> > > > > > There’s also a few other strikes against Groups as a tool, such as  
> > > > > > the fact that it is no longer a supported product by Google, it provides no  
> > > > > > API hooks and it is not available for users in China.
> > > > > > 
> > > > > > We’ve evaluated several options and we’re currently considering  
> > > > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > > > of a Discourse forum. You can read more about Discourse at  
> > > > > > [http://www.discourse.org](http://www.discourse.org)
> > > > > > 
> > > > > > We feel Discourse will allow us to provide a better experience for  
> > > > > > all of our users for a few reasons:
> > > > > > 
> > > > > > - More fine grained conversation topics = less noise and better  
> > > > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > > > etc.
> > > > > > 
> > > > > > - Facilitates discussions that are not generally happening on list  
> > > > > > now, such as best practices by use case or tips from moving to development  
> > > > > > to production
> > > > > > 
> > > > > > - Easier for folks who are purely end users - and less used to  
> > > > > > getting peer support on a mailing list - to get help when they need it
> > > > > > 
> > > > > > Obviously, Discourse does not function the exact same way as a  
> > > > > > mailing list - however, email interaction with Discourse is supported and  
> > > > > > will continue to allow you to participate in discussions over email (though  
> > > > > > there are some small issues related to in-line replies. [0])
> > > > > > 
> > > > > > We’re working with the Discourse team now as part of evaluating this  
> > > > > > transition, and we know they’re working to resolve this particular issue.  
> > > > > > We’re also still determining how Discourse will handle our needs for both  
> > > > > > user and list archive migration, and we’ll know the precise details of how  
> > > > > > that would work soon. (We’ll share when we have them.)
> > > > > > 
> > > > > > The final goal would be to move Google Groups to read-only archives,  
> > > > > > and cut over to Discourse completely for community support discussions.
> > > > > > 
> > > > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > > > sharing this information to set expectations about time frame for making  
> > > > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > > > effective migration of our list archives and subscribers, which may mean a  
> > > > > > longer time horizon for deploying Discourse, as well.
> > > > > > 
> > > > > > In the meantime, though, we wanted to communicate early and often and  
> > > > > > get your feedback. Would this change make your life better? Worse? Meh?
> > > > > > 
> > > > > > Please share your thoughts with us so we can evaluate your feedback.  
> > > > > > We don’t take this switch lightly, and we want to understand how it will  
> > > > > > impact your overall workflow and experience.
> > > > > > 
> > > > > > We’ll make regular updates to the list responding to incoming  
> > > > > > feedback and be completely transparent about how our thought processes  
> > > > > > evolve based on it.
> > > > > > 
> > > > > > Thanks in advance!
> > > > > > 
> > > > > > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > > > 
> > > > > > Cheers,  
> > > > > > LH
> > > > > > 
> > > > > > Leslie Hawthorn  
> > > > > > Director of Developer Relations  
> > > > > > [http://elastic.co](http://elastic.co)
> > > > > > 
> > > > > > --  
> > > > > > You received this message because you are subscribed to the Google  
> > > > > > Groups "elasticsearch" group.  
> > > > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com) \<javascript:\>.  
> > > > > > To view this discussion on the web visit  
> > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com)  
> > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > > > .  
> > > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > > 
> > > --  
> > > You received this message because you are subscribed to the Google  
> > > Groups "elasticsearch" group.  
> > > To unsubscribe from this group and stop receiving emails from it, send  
> > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com) \<javascript:\>.  
> > > To view this discussion on the web visit  
> > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com)  
> > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > .
> > > 
> > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > 
> > --  
> > Leslie Hawthorn  
> > Director of Developer Relations  
> > [http://elastic.co](http://elastic.co)
> > 
> > Other Places to Find Me:  
> > Freenode: lh  
> > Twitter: @lhawthorn  
> > Skype: mebelh  
> > Voice: +31 20 794 7300
> > 
> > --  
> > You received this message because you are subscribed to the Google Groups  
> > "elasticsearch" group.  
> > To unsubscribe from this group and stop receiving emails from it, send an  
> > email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com) \<javascript:\>.  
> > To view this discussion on the web visit  
> > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com)  
> > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > .  
> > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

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<div class="post-metadata">

**Author:** ![jackpark](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jackpark](https://discuss.elastic.co/u/jackpark)\
**Post date:** [April 23, 2015, 10:23pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/28 "2015-04-23T22:23:53Z")

</div>

I've long wondered how it is that the Elasticsearch tribe could not build  
something within its own community, a platform that uses Elasticsearch to  
provide the UX being discussed here (a term occasionally used for that is  
"eat your own dog food"). Just thinkin...

On Thu, Apr 23, 2015 at 8:18 AM, Alfredo Serafini [seralf@gmail.com](mailto:seralf@gmail.com) wrote:

> Hi  
> I agree with Jorge 100%: adopting a license which gives people the freedom  
> to construct datasets would be great. As I already suggested too to leslie,  
> I think one of the most interesting things coudl be indeed releasing the  
> dataset of the conversations, and costruct over there some example 🙂  
> Obviously I hope there will be an ES plugin for discourse! (if it doesn't  
> exist already)
> 
> Il giorno lunedì 20 aprile 2015 14:42:32 UTC+2, Ivan Brusic ha scritto:
> 
> > I believe the best developers are cynics. Never trust someone else's  
> > code, that API, the OS, etc 🙂
> > 
> > What bothers me about Discourse is that email is an afterthought. They  
> > have not built out that feature yet? For me, and apparently many others,  
> > email is the first concern.
> > 
> > The transition is understandable if you want to transition from a closed  
> > system. The other reason, not enough fragmentation, is worrisome. If no one  
> > uses the logstash list, that is a problem with the site/documentation, not  
> > the mailing list itself. I cringe at the thought of an Elasticsearch forum  
> > with a dozen subforums.
> > 
> > Ivan  
> > On Apr 15, 2015 7:21 PM, "Leslie Hawthorn" [leslie....@elastic.co](mailto:leslie....@elastic.co) wrote:
> > 
> > > On Wed, Apr 15, 2015 at 9:02 AM, Ivan Brusic [iv...@brusic.com](mailto:iv...@brusic.com) wrote:
> > > 
> > > > I should clarify that I have no issues moving to Discourse, as long as  
> > > > instantaneous email interaction is preserved, just wanted to point out that  
> > > > I see no issues with the mailing lists.
> > > 
> > > Understood.
> > > 
> > > > The question is moot anyways since the change will happen regardless of  
> > > > our inputs.
> > > 
> > > Actually, I'm maintaining our Forums pre-launch checklist where there's  
> > > a line item for "don't move forward based on community feedback". I  
> > > respectfully disagree with your assessment that the change will happen  
> > > regardless of input from the community. We asked for feedback for a reason.  
> > > 🙂
> > > 
> > > > I hope we can subscribe to Discourse mailing lists without needing an  
> > > > account.
> > > 
> > > You'll need an account, but it's a one-time login to set up your  
> > > preferences and then read/interact solely via email.
> > > 
> > > Cheers,  
> > > LH
> > > 
> > > > Cheers,
> > > > 
> > > > Ivan  
> > > > On Apr 13, 2015 7:13 PM, "Leslie Hawthorn" [leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > > wrote:
> > > > 
> > > > > Thanks for your feedback, Ivan.
> > > > > 
> > > > > There's no plan to remove threads from the forums, so information  
> > > > > would always be archived there as well.
> > > > > 
> > > > > Does that impact your thoughts on moving to Discourse?
> > > > > 
> > > > > Folks, please keep the feedback coming!
> > > > > 
> > > > > Cheers,  
> > > > > LH
> > > > > 
> > > > > On Sat, Apr 11, 2015 at 12:09 AM, Ivan Brusic [iv...@brusic.com](mailto:iv...@brusic.com)  
> > > > > wrote:
> > > > > 
> > > > > > As one of the oldest and most frequent users (before my sabbatical)  
> > > > > > of the mailing list, I just wanted to say that I never had an issue with  
> > > > > > it. It works. As long as I could continue using only email, I am happy.
> > > > > > 
> > > > > > For realtime communication, there is the IRC channel. If prefer the  
> > > > > > mailing list since everything is archived.
> > > > > > 
> > > > > > Ivan  
> > > > > > On Apr 2, 2015 5:36 PM, "leslie.hawthorn" [leslie....@elastic.co](mailto:leslie....@elastic.co)  
> > > > > > wrote:
> > > > > > 
> > > > > > > Hello everyone,
> > > > > > > 
> > > > > > > As we’ve begun to scale up development on three different open  
> > > > > > > source projects, we’ve found Google Groups to be a difficult solution for  
> > > > > > > dealing with all of our needs for community support. We’ve got multiple  
> > > > > > > mailing lists going, which can be confusing for new folks trying to figure  
> > > > > > > out where to go to ask a question.
> > > > > > > 
> > > > > > > We’ve also found our lists are becoming noisy in the “good problem  
> > > > > > > to have” kind of way. As we’ve seen more user adoption, and across such a  
> > > > > > > wide variety of use cases, we’re getting widely different types of  
> > > > > > > questions asked. For example, I can imagine that folks not using our Python  
> > > > > > > client would rather not be distracted with emails about it.
> > > > > > > 
> > > > > > > There’s also a few other strikes against Groups as a tool, such as  
> > > > > > > the fact that it is no longer a supported product by Google, it provides no  
> > > > > > > API hooks and it is not available for users in China.
> > > > > > > 
> > > > > > > We’ve evaluated several options and we’re currently considering  
> > > > > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > > > > of a Discourse forum. You can read more about Discourse at  
> > > > > > > [http://www.discourse.org](http://www.discourse.org)
> > > > > > > 
> > > > > > > We feel Discourse will allow us to provide a better experience for  
> > > > > > > all of our users for a few reasons:
> > > > > > > 
> > > > > > > - More fine grained conversation topics = less noise and better  
> > > > > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > > > > etc.
> > > > > > > 
> > > > > > > - Facilitates discussions that are not generally happening on list  
> > > > > > > now, such as best practices by use case or tips from moving to development  
> > > > > > > to production
> > > > > > > 
> > > > > > > - Easier for folks who are purely end users - and less used to  
> > > > > > > getting peer support on a mailing list - to get help when they need it
> > > > > > > 
> > > > > > > Obviously, Discourse does not function the exact same way as a  
> > > > > > > mailing list - however, email interaction with Discourse is supported and  
> > > > > > > will continue to allow you to participate in discussions over email (though  
> > > > > > > there are some small issues related to in-line replies. [0])
> > > > > > > 
> > > > > > > We’re working with the Discourse team now as part of evaluating this  
> > > > > > > transition, and we know they’re working to resolve this particular issue.  
> > > > > > > We’re also still determining how Discourse will handle our needs for both  
> > > > > > > user and list archive migration, and we’ll know the precise details of how  
> > > > > > > that would work soon. (We’ll share when we have them.)
> > > > > > > 
> > > > > > > The final goal would be to move Google Groups to read-only archives,  
> > > > > > > and cut over to Discourse completely for community support discussions.
> > > > > > > 
> > > > > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > > > > sharing this information to set expectations about time frame for making  
> > > > > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > > > > effective migration of our list archives and subscribers, which may mean a  
> > > > > > > longer time horizon for deploying Discourse, as well.
> > > > > > > 
> > > > > > > In the meantime, though, we wanted to communicate early and often  
> > > > > > > and get your feedback. Would this change make your life better? Worse? Meh?
> > > > > > > 
> > > > > > > Please share your thoughts with us so we can evaluate your feedback.  
> > > > > > > We don’t take this switch lightly, and we want to understand how it will  
> > > > > > > impact your overall workflow and experience.
> > > > > > > 
> > > > > > > We’ll make regular updates to the list responding to incoming  
> > > > > > > feedback and be completely transparent about how our thought processes  
> > > > > > > evolve based on it.
> > > > > > > 
> > > > > > > Thanks in advance!
> > > > > > > 
> > > > > > > [0] -  
> > > > > > > [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > > > > 
> > > > > > > Cheers,  
> > > > > > > LH
> > > > > > > 
> > > > > > > Leslie Hawthorn  
> > > > > > > Director of Developer Relations  
> > > > > > > [http://elastic.co](http://elastic.co)
> > > > > > > 
> > > > > > > --  
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> > > > > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > > > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com).  
> > > > > > > To view this discussion on the web visit  
> > > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com)  
> > > > > > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4A6M4LfRUaEeTQbFx16%3D%2Bi5cvuzunB0f3rbQaeP312COQ%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > > > > .  
> > > > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > > > 
> > > > --  
> > > > You received this message because you are subscribed to the Google  
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> > > > To unsubscribe from this group and stop receiving emails from it, send  
> > > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com).  
> > > > To view this discussion on the web visit  
> > > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com)  
> > > > [https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D\_chcYn\_AYy00A%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CALY%3DcQD0j7gqvO1yZQ48mOyCef1ijoRBqgTN%3D_chcYn_AYy00A%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > > .
> > > > 
> > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > > 
> > > --  
> > > Leslie Hawthorn  
> > > Director of Developer Relations  
> > > [http://elastic.co](http://elastic.co)
> > > 
> > > Other Places to Find Me:  
> > > Freenode: lh  
> > > Twitter: @lhawthorn  
> > > Skype: mebelh  
> > > Voice: +31 20 794 7300
> > > 
> > > --  
> > > You received this message because you are subscribed to the Google  
> > > Groups "elasticsearch" group.  
> > > To unsubscribe from this group and stop receiving emails from it, send  
> > > an email to [elasticsearc...@googlegroups.com](mailto:elasticsearc...@googlegroups.com).  
> > > To view this discussion on the web visit  
> > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com)  
> > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4Catt84uQTY9xJEQGggE6o5gU9Q5uQ%3DnKQD9Bp3T%3D%3Dfmg%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > > .  
> > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > 
> > --  
> > You received this message because you are subscribed to the Google Groups  
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> > To unsubscribe from this group and stop receiving emails from it, send an  
> > email to [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
> > To view this discussion on the web visit  
> > [https://groups.google.com/d/msgid/elasticsearch/3ae23e3c-071d-4dc7-b279-af940e6706c9%40googlegroups.com](https://groups.google.com/d/msgid/elasticsearch/3ae23e3c-071d-4dc7-b279-af940e6706c9%40googlegroups.com)  
> > [https://groups.google.com/d/msgid/elasticsearch/3ae23e3c-071d-4dc7-b279-af940e6706c9%40googlegroups.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/3ae23e3c-071d-4dc7-b279-af940e6706c9%40googlegroups.com?utm_medium=email&utm_source=footer)  
> > .
> 
> For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

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<div class="post-metadata">

**Author:** ![jerrac](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jerrac/32/52980_2.png) [@jerrac](https://discuss.elastic.co/u/jerrac)\
**Post date:** [May 1, 2015, 5:26pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/29 "2015-05-01T17:26:04Z")

</div>

Moving away from mailing lists for anything except announcements would be  
awesome. Forums are a much better way to have solid discussions with  
multiple people in. Email is fine, but when you add in more than a couple  
people, it gets confusing fast. Forums are also far more user friendly for  
people who haven't learned the various ways developers communicate.

That said, if the forum idea is scrapped, please be sure to stick with  
Google Groups or something similar. Don't switch to something like the  
Debian user lists. Every time a search result pops up from a list like that  
when I am looking for help, I can never figure out if I've seen all the  
emails in the thread or not. The interface is just horrid. Google Groups at  
least has conversation view.

On a similar subject, is there any chance we could get a real time chat app  
that is more user friendly than IRC? Does something exist that could sit on  
top of IRC and alleviate the IRC's user unfriendliness?

On Thursday, April 2, 2015 at 8:36:33 AM UTC-7, leslie.hawthorn wrote:

> Hello everyone,
> 
> As we’ve begun to scale up development on three different open source  
> projects, we’ve found Google Groups to be a difficult solution for dealing  
> with all of our needs for community support. We’ve got multiple mailing  
> lists going, which can be confusing for new folks trying to figure out  
> where to go to ask a question.
> 
> We’ve also found our lists are becoming noisy in the “good problem to  
> have” kind of way. As we’ve seen more user adoption, and across such a wide  
> variety of use cases, we’re getting widely different types of questions  
> asked. For example, I can imagine that folks not using our Python client  
> would rather not be distracted with emails about it.
> 
> There’s also a few other strikes against Groups as a tool, such as the  
> fact that it is no longer a supported product by Google, it provides no API  
> hooks and it is not available for users in China.
> 
> We’ve evaluated several options and we’re currently considering shuttering  
> the elasticsearch-user and logstash-users Google Groups in favor of a  
> Discourse forum. You can read more about Discourse at  
> [http://www.discourse.org](http://www.discourse.org)
> 
> We feel Discourse will allow us to provide a better experience for all of  
> our users for a few reasons:
> 
> - More fine grained conversation topics = less noise and better targeted  
> discussions. e.g. we can offer a forum for each language client, individual  
> logstash plugin or for each city to plan user group meetings, etc.
> 
> - Facilitates discussions that are not generally happening on list now,  
> such as best practices by use case or tips from moving to development to  
> production
> 
> - Easier for folks who are purely end users - and less used to getting  
> peer support on a mailing list - to get help when they need it
> 
> Obviously, Discourse does not function the exact same way as a mailing  
> list - however, email interaction with Discourse is supported and will  
> continue to allow you to participate in discussions over email (though  
> there are some small issues related to in-line replies. [0])
> 
> We’re working with the Discourse team now as part of evaluating this  
> transition, and we know they’re working to resolve this particular issue.  
> We’re also still determining how Discourse will handle our needs for both  
> user and list archive migration, and we’ll know the precise details of how  
> that would work soon. (We’ll share when we have them.)
> 
> The final goal would be to move Google Groups to read-only archives, and  
> cut over to Discourse completely for community support discussions.
> 
> We’re looking at making the cut over in ~30 days from today, but obviously  
> that’s subject to the feedback we receive from all of you. We’re sharing  
> this information to set expectations about time frame for making the  
> switch. It’s not set in stone. Our highest priority is to ensure effective  
> migration of our list archives and subscribers, which may mean a longer  
> time horizon for deploying Discourse, as well.
> 
> In the meantime, though, we wanted to communicate early and often and get  
> your feedback. Would this change make your life better? Worse? Meh?
> 
> Please share your thoughts with us so we can evaluate your feedback. We  
> don’t take this switch lightly, and we want to understand how it will  
> impact your overall workflow and experience.
> 
> We’ll make regular updates to the list responding to incoming feedback and  
> be completely transparent about how our thought processes evolve based on  
> it.
> 
> Thanks in advance!
> 
> [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> 
> Cheers,  
> LH
> 
> Leslie Hawthorn  
> Director of Developer Relations  
> [http://elastic.co](http://elastic.co)
> 
> Other Places to Find Me:  
> Freenode: lh  
> Twitter: @lhawthorn

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<div class="post-metadata">

**Author:** ![Leslie\_Hawthorn](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Leslie\_Hawthorn](https://discuss.elastic.co/u/Leslie_Hawthorn)\
**Post date:** [May 1, 2015, 6:17pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/30 "2015-05-01T18:17:56Z")

</div>

On Fri, May 1, 2015 at 7:26 PM, David Reagan [jerrac@gmail.com](mailto:jerrac@gmail.com) wrote:

> Moving away from mailing lists for anything except announcements would be  
> awesome. Forums are a much better way to have solid discussions with  
> multiple people in. Email is fine, but when you add in more than a couple  
> people, it gets confusing fast. Forums are also far more user friendly for  
> people who haven't learned the various ways developers communicate.
> 
> Thanks for your feedback!

> That said, if the forum idea is scrapped, please be sure to stick with  
> Google Groups or something similar. Don't switch to something like the  
> Debian user lists. Every time a search result pops up from a list like that  
> when I am looking for help, I can never figure out if I've seen all the  
> emails in the thread or not. The interface is just horrid. Google Groups at  
> least has conversation view.

Mailman is little painful, but with the latest release it's become a bit  
friendlier.

> On a similar subject, is there any chance we could get a real time chat  
> app that is more user friendly than IRC? Does something exist that could  
> sit on top of IRC and alleviate the IRC's user unfriendliness?

Why do you find IRC unfriendly? Have you tried using a web based client  
like [irccloud.com](http://irccloud.com)?

Cheers,  
LH

> On Thursday, April 2, 2015 at 8:36:33 AM UTC-7, leslie.hawthorn wrote:
> 
> > Hello everyone,
> > 
> > As we’ve begun to scale up development on three different open source  
> > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > with all of our needs for community support. We’ve got multiple mailing  
> > lists going, which can be confusing for new folks trying to figure out  
> > where to go to ask a question.
> > 
> > We’ve also found our lists are becoming noisy in the “good problem to  
> > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > variety of use cases, we’re getting widely different types of questions  
> > asked. For example, I can imagine that folks not using our Python client  
> > would rather not be distracted with emails about it.
> > 
> > There’s also a few other strikes against Groups as a tool, such as the  
> > fact that it is no longer a supported product by Google, it provides no API  
> > hooks and it is not available for users in China.
> > 
> > We’ve evaluated several options and we’re currently considering  
> > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > of a Discourse forum. You can read more about Discourse at  
> > [http://www.discourse.org](http://www.discourse.org)
> > 
> > We feel Discourse will allow us to provide a better experience for all of  
> > our users for a few reasons:
> > 
> > - More fine grained conversation topics = less noise and better targeted  
> > discussions. e.g. we can offer a forum for each language client, individual  
> > logstash plugin or for each city to plan user group meetings, etc.
> > 
> > - Facilitates discussions that are not generally happening on list now,  
> > such as best practices by use case or tips from moving to development to  
> > production
> > 
> > - Easier for folks who are purely end users - and less used to getting  
> > peer support on a mailing list - to get help when they need it
> > 
> > Obviously, Discourse does not function the exact same way as a mailing  
> > list - however, email interaction with Discourse is supported and will  
> > continue to allow you to participate in discussions over email (though  
> > there are some small issues related to in-line replies. [0])
> > 
> > We’re working with the Discourse team now as part of evaluating this  
> > transition, and we know they’re working to resolve this particular issue.  
> > We’re also still determining how Discourse will handle our needs for both  
> > user and list archive migration, and we’ll know the precise details of how  
> > that would work soon. (We’ll share when we have them.)
> > 
> > The final goal would be to move Google Groups to read-only archives, and  
> > cut over to Discourse completely for community support discussions.
> > 
> > We’re looking at making the cut over in ~30 days from today, but  
> > obviously that’s subject to the feedback we receive from all of you. We’re  
> > sharing this information to set expectations about time frame for making  
> > the switch. It’s not set in stone. Our highest priority is to ensure  
> > effective migration of our list archives and subscribers, which may mean a  
> > longer time horizon for deploying Discourse, as well.
> > 
> > In the meantime, though, we wanted to communicate early and often and get  
> > your feedback. Would this change make your life better? Worse? Meh?
> > 
> > Please share your thoughts with us so we can evaluate your feedback. We  
> > don’t take this switch lightly, and we want to understand how it will  
> > impact your overall workflow and experience.
> > 
> > We’ll make regular updates to the list responding to incoming feedback  
> > and be completely transparent about how our thought processes evolve based  
> > on it.
> > 
> > Thanks in advance!
> > 
> > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > 
> > Cheers,  
> > LH
> > 
> > Leslie Hawthorn  
> > Director of Developer Relations  
> > [http://elastic.co](http://elastic.co)
> > 
> > Other Places to Find Me:  
> > Freenode: lh  
> > Twitter: @lhawthorn
> 
> --  
> You received this message because you are subscribed to the Google Groups  
> "elasticsearch" group.  
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> [https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com?utm_medium=email&utm_source=footer)  
> .
> 
> For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

--  
Leslie Hawthorn  
Director of Developer Relations

> **[Elasticsearch Platform — Find real-time answers at scale](https://www.elastic.co/)**
>
> Power insights and outcomes with the Elasticsearch Platform and AI. See into your data and find answers that matter with enterprise solutions designed to help you build, observe, and protect. Try Elasticsearch free today.

Other Places to Find Me:  
Freenode: lh  
Twitter: @lhawthorn  
Skype: mebelh  
Voice: +31 20 794 7300

--  
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<div class="post-metadata">

**Author:** ![jerrac](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jerrac/32/52980_2.png) [@jerrac](https://discuss.elastic.co/u/jerrac)\
**Post date:** [May 1, 2015, 6:36pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/31 "2015-05-01T18:36:42Z")

</div>

> Why do you find IRC unfriendly? Have you tried using a web based client  
> like [irccloud.com](http://irccloud.com)?  
> I use [webchat.freenode.net](http://webchat.freenode.net).

There's a big difference between, "Here's our live chat app." and "Learn  
how to connect to IRC in order to use live chat." I actively avoided live  
chat for years simply because I had no interest in learning anything about  
IRC. For a new user, IRC is not friendly, especially if you are not a  
developer or are new to it.

There's also the fact that you are told off if you post any code when  
asking for help. I could see it if the code sample was really long, but  
when people get told off when they post three or four lines of code, that's  
not friendly at all. This has happened to me, and I've seen it happen to  
others. (Not sure it if was in an ELK channel or not...)

Plus, figuring out how to start a private conversation, or set your status  
to away, or registering your username so others can't impersonate you, and  
so on is not obvious. I still haven't taken the time to figure it out.

Ideally, we'd have something that functions similar to HipChat. Nice UI,  
and code snippets are automatically shortened unless you choose to show the  
full snippet.

--David Reagan

On Fri, May 1, 2015 at 11:17 AM, Leslie Hawthorn \<[leslie.hawthorn@elastic.co](mailto:leslie.hawthorn@elastic.co)

> wrote:

> On Fri, May 1, 2015 at 7:26 PM, David Reagan [jerrac@gmail.com](mailto:jerrac@gmail.com) wrote:
> 
> > Moving away from mailing lists for anything except announcements would be  
> > awesome. Forums are a much better way to have solid discussions with  
> > multiple people in. Email is fine, but when you add in more than a couple  
> > people, it gets confusing fast. Forums are also far more user friendly for  
> > people who haven't learned the various ways developers communicate.
> > 
> > Thanks for your feedback!
> 
> > That said, if the forum idea is scrapped, please be sure to stick with  
> > Google Groups or something similar. Don't switch to something like the  
> > Debian user lists. Every time a search result pops up from a list like that  
> > when I am looking for help, I can never figure out if I've seen all the  
> > emails in the thread or not. The interface is just horrid. Google Groups at  
> > least has conversation view.
> 
> Mailman is little painful, but with the latest release it's become a bit  
> friendlier.
> 
> > On a similar subject, is there any chance we could get a real time chat  
> > app that is more user friendly than IRC? Does something exist that could  
> > sit on top of IRC and alleviate the IRC's user unfriendliness?
> 
> Why do you find IRC unfriendly? Have you tried using a web based client  
> like [irccloud.com](http://irccloud.com)?
> 
> Cheers,  
> LH
> 
> > On Thursday, April 2, 2015 at 8:36:33 AM UTC-7, leslie.hawthorn wrote:
> > 
> > > Hello everyone,
> > > 
> > > As we’ve begun to scale up development on three different open source  
> > > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > > with all of our needs for community support. We’ve got multiple mailing  
> > > lists going, which can be confusing for new folks trying to figure out  
> > > where to go to ask a question.
> > > 
> > > We’ve also found our lists are becoming noisy in the “good problem to  
> > > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > > variety of use cases, we’re getting widely different types of questions  
> > > asked. For example, I can imagine that folks not using our Python client  
> > > would rather not be distracted with emails about it.
> > > 
> > > There’s also a few other strikes against Groups as a tool, such as the  
> > > fact that it is no longer a supported product by Google, it provides no API  
> > > hooks and it is not available for users in China.
> > > 
> > > We’ve evaluated several options and we’re currently considering  
> > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > of a Discourse forum. You can read more about Discourse at  
> > > [http://www.discourse.org](http://www.discourse.org)
> > > 
> > > We feel Discourse will allow us to provide a better experience for all  
> > > of our users for a few reasons:
> > > 
> > > - More fine grained conversation topics = less noise and better targeted  
> > > discussions. e.g. we can offer a forum for each language client, individual  
> > > logstash plugin or for each city to plan user group meetings, etc.
> > > 
> > > - Facilitates discussions that are not generally happening on list now,  
> > > such as best practices by use case or tips from moving to development to  
> > > production
> > > 
> > > - Easier for folks who are purely end users - and less used to getting  
> > > peer support on a mailing list - to get help when they need it
> > > 
> > > Obviously, Discourse does not function the exact same way as a mailing  
> > > list - however, email interaction with Discourse is supported and will  
> > > continue to allow you to participate in discussions over email (though  
> > > there are some small issues related to in-line replies. [0])
> > > 
> > > We’re working with the Discourse team now as part of evaluating this  
> > > transition, and we know they’re working to resolve this particular issue.  
> > > We’re also still determining how Discourse will handle our needs for both  
> > > user and list archive migration, and we’ll know the precise details of how  
> > > that would work soon. (We’ll share when we have them.)
> > > 
> > > The final goal would be to move Google Groups to read-only archives, and  
> > > cut over to Discourse completely for community support discussions.
> > > 
> > > We’re looking at making the cut over in ~30 days from today, but  
> > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > sharing this information to set expectations about time frame for making  
> > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > effective migration of our list archives and subscribers, which may mean a  
> > > longer time horizon for deploying Discourse, as well.
> > > 
> > > In the meantime, though, we wanted to communicate early and often and  
> > > get your feedback. Would this change make your life better? Worse? Meh?
> > > 
> > > Please share your thoughts with us so we can evaluate your feedback. We  
> > > don’t take this switch lightly, and we want to understand how it will  
> > > impact your overall workflow and experience.
> > > 
> > > We’ll make regular updates to the list responding to incoming feedback  
> > > and be completely transparent about how our thought processes evolve based  
> > > on it.
> > > 
> > > Thanks in advance!
> > > 
> > > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > 
> > > Cheers,  
> > > LH
> > > 
> > > Leslie Hawthorn  
> > > Director of Developer Relations  
> > > [http://elastic.co](http://elastic.co)
> > > 
> > > Other Places to Find Me:  
> > > Freenode: lh  
> > > Twitter: @lhawthorn
> > 
> > --  
> > You received this message because you are subscribed to the Google Groups  
> > "elasticsearch" group.  
> > To unsubscribe from this group and stop receiving emails from it, send an  
> > email to [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
> > To view this discussion on the web visit  
> > [https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com](https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com)  
> > [https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com?utm_medium=email&utm_source=footer)  
> > .
> > 
> > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> 
> --  
> Leslie Hawthorn  
> Director of Developer Relations  
> [http://elastic.co](http://elastic.co)
> 
> Other Places to Find Me:  
> Freenode: lh  
> Twitter: @lhawthorn  
> Skype: mebelh  
> Voice: +31 20 794 7300
> 
> --  
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> To unsubscribe from this group and all its topics, send an email to  
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> [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> .  
> For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

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---

<div class="post-metadata">

**Author:** ![Leslie\_Hawthorn](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Leslie\_Hawthorn](https://discuss.elastic.co/u/Leslie_Hawthorn)\
**Post date:** [May 4, 2015, 2:41pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/32 "2015-05-04T14:41:46Z")

</div>

Hi David,

On Fri, May 1, 2015 at 8:36 PM, David Reagan [jerrac@gmail.com](mailto:jerrac@gmail.com) wrote:

> > Why do you find IRC unfriendly? Have you tried using a web based client  
> > like [irccloud.com](http://irccloud.com)?  
> > I use [webchat.freenode.net](http://webchat.freenode.net).
> 
> There's a big difference between, "Here's our live chat app." and "Learn  
> how to connect to IRC in order to use live chat." I actively avoided live  
> chat for years simply because I had no interest in learning anything about  
> IRC. For a new user, IRC is not friendly, especially if you are not a  
> developer or are new to it.

I hear you. I think those of us who have been using IRC for decades think  
it is easy. I know I find it more intuitive than HipChat.

> There's also the fact that you are told off if you post any code when  
> asking for help. I could see it if the code sample was really long, but  
> when people get told off when they post three or four lines of code, that's  
> not friendly at all. This has happened to me, and I've seen it happen to  
> others. (Not sure it if was in an ELK channel or not...)

I sure hope not - we pride ourselves on having a courteous and welcoming  
community presence. Each channel has its own culture, and some are brusque  
or downright rude. That's not how we play it. 🙂

> Plus, figuring out how to start a private conversation, or set your status  
> to away, or registering your username so others can't impersonate you, and  
> so on is not obvious. I still haven't taken the time to figure it out.

Yes, and a pointer to an FAQ doc isn't interesting when you want something  
to just work(TM).

> Ideally, we'd have something that functions similar to HipChat. Nice UI,  
> and code snippets are automatically shortened unless you choose to show the  
> full snippet.
> 
> Worth thinking through, though I doubt we'll action this any time soon.  
> We're doing our best to maintain good coverage in our IRC channels and  
> folks would still prefer Elastic employees were around more often. Opening  
> up yet another chat mechanism seems like a way to make sure even more  
> people feel the same way. 😉

Really appreciate the feedback!

Cheers,  
LH

> --David Reagan
> 
> On Fri, May 1, 2015 at 11:17 AM, Leslie Hawthorn \<  
> [leslie.hawthorn@elastic.co](mailto:leslie.hawthorn@elastic.co)\> wrote:
> 
> > On Fri, May 1, 2015 at 7:26 PM, David Reagan [jerrac@gmail.com](mailto:jerrac@gmail.com) wrote:
> > 
> > > Moving away from mailing lists for anything except announcements would  
> > > be awesome. Forums are a much better way to have solid discussions with  
> > > multiple people in. Email is fine, but when you add in more than a couple  
> > > people, it gets confusing fast. Forums are also far more user friendly for  
> > > people who haven't learned the various ways developers communicate.
> > > 
> > > Thanks for your feedback!
> > 
> > > That said, if the forum idea is scrapped, please be sure to stick with  
> > > Google Groups or something similar. Don't switch to something like the  
> > > Debian user lists. Every time a search result pops up from a list like that  
> > > when I am looking for help, I can never figure out if I've seen all the  
> > > emails in the thread or not. The interface is just horrid. Google Groups at  
> > > least has conversation view.
> > 
> > Mailman is little painful, but with the latest release it's become a bit  
> > friendlier.
> > 
> > > On a similar subject, is there any chance we could get a real time chat  
> > > app that is more user friendly than IRC? Does something exist that could  
> > > sit on top of IRC and alleviate the IRC's user unfriendliness?
> > 
> > Why do you find IRC unfriendly? Have you tried using a web based client  
> > like [irccloud.com](http://irccloud.com)?
> > 
> > Cheers,  
> > LH
> > 
> > > On Thursday, April 2, 2015 at 8:36:33 AM UTC-7, leslie.hawthorn wrote:
> > > 
> > > > Hello everyone,
> > > > 
> > > > As we’ve begun to scale up development on three different open source  
> > > > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > > > with all of our needs for community support. We’ve got multiple mailing  
> > > > lists going, which can be confusing for new folks trying to figure out  
> > > > where to go to ask a question.
> > > > 
> > > > We’ve also found our lists are becoming noisy in the “good problem to  
> > > > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > > > variety of use cases, we’re getting widely different types of questions  
> > > > asked. For example, I can imagine that folks not using our Python client  
> > > > would rather not be distracted with emails about it.
> > > > 
> > > > There’s also a few other strikes against Groups as a tool, such as the  
> > > > fact that it is no longer a supported product by Google, it provides no API  
> > > > hooks and it is not available for users in China.
> > > > 
> > > > We’ve evaluated several options and we’re currently considering  
> > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > of a Discourse forum. You can read more about Discourse at  
> > > > [http://www.discourse.org](http://www.discourse.org)
> > > > 
> > > > We feel Discourse will allow us to provide a better experience for all  
> > > > of our users for a few reasons:
> > > > 
> > > > - More fine grained conversation topics = less noise and better  
> > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > etc.
> > > > 
> > > > - Facilitates discussions that are not generally happening on list now,  
> > > > such as best practices by use case or tips from moving to development to  
> > > > production
> > > > 
> > > > - Easier for folks who are purely end users - and less used to getting  
> > > > peer support on a mailing list - to get help when they need it
> > > > 
> > > > Obviously, Discourse does not function the exact same way as a mailing  
> > > > list - however, email interaction with Discourse is supported and will  
> > > > continue to allow you to participate in discussions over email (though  
> > > > there are some small issues related to in-line replies. [0])
> > > > 
> > > > We’re working with the Discourse team now as part of evaluating this  
> > > > transition, and we know they’re working to resolve this particular issue.  
> > > > We’re also still determining how Discourse will handle our needs for both  
> > > > user and list archive migration, and we’ll know the precise details of how  
> > > > that would work soon. (We’ll share when we have them.)
> > > > 
> > > > The final goal would be to move Google Groups to read-only archives,  
> > > > and cut over to Discourse completely for community support discussions.
> > > > 
> > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > sharing this information to set expectations about time frame for making  
> > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > effective migration of our list archives and subscribers, which may mean a  
> > > > longer time horizon for deploying Discourse, as well.
> > > > 
> > > > In the meantime, though, we wanted to communicate early and often and  
> > > > get your feedback. Would this change make your life better? Worse? Meh?
> > > > 
> > > > Please share your thoughts with us so we can evaluate your feedback. We  
> > > > don’t take this switch lightly, and we want to understand how it will  
> > > > impact your overall workflow and experience.
> > > > 
> > > > We’ll make regular updates to the list responding to incoming feedback  
> > > > and be completely transparent about how our thought processes evolve based  
> > > > on it.
> > > > 
> > > > Thanks in advance!
> > > > 
> > > > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > 
> > > > Cheers,  
> > > > LH
> > > > 
> > > > Leslie Hawthorn  
> > > > Director of Developer Relations  
> > > > [http://elastic.co](http://elastic.co)
> > > > 
> > > > Other Places to Find Me:  
> > > > Freenode: lh  
> > > > Twitter: @lhawthorn
> > > 
> > > --  
> > > You received this message because you are subscribed to the Google  
> > > Groups "elasticsearch" group.  
> > > To unsubscribe from this group and stop receiving emails from it, send  
> > > an email to [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
> > > To view this discussion on the web visit  
> > > [https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com](https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com)  
> > > [https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com?utm_medium=email&utm_source=footer)  
> > > .
> > > 
> > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > 
> > --  
> > Leslie Hawthorn  
> > Director of Developer Relations  
> > [http://elastic.co](http://elastic.co)
> > 
> > Other Places to Find Me:  
> > Freenode: lh  
> > Twitter: @lhawthorn  
> > Skype: mebelh  
> > Voice: +31 20 794 7300
> > 
> > --  
> > You received this message because you are subscribed to a topic in the  
> > Google Groups "elasticsearch" group.  
> > To unsubscribe from this topic, visit  
> > [https://groups.google.com/d/topic/elasticsearch/UQcTOKpQihU/unsubscribe](https://groups.google.com/d/topic/elasticsearch/UQcTOKpQihU/unsubscribe).  
> > To unsubscribe from this group and all its topics, send an email to  
> > [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
> > To view this discussion on the web visit  
> > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com)  
> > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > .  
> > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> 
> --  
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> [https://groups.google.com/d/msgid/elasticsearch/CANo%2B\_AdMPB7RfUpARyq45Oa09tFfmhd7VH%3DBzmaiAiDWYi%2Bx0w%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CANo%2B_AdMPB7RfUpARyq45Oa09tFfmhd7VH%3DBzmaiAiDWYi%2Bx0w%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> .
> 
> For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

--  
Leslie Hawthorn  
Director of Developer Relations

> **[Elasticsearch Platform — Find real-time answers at scale](https://www.elastic.co/)**
>
> Power insights and outcomes with the Elasticsearch Platform and AI. See into your data and find answers that matter with enterprise solutions designed to help you build, observe, and protect. Try Elasticsearch free today.

Other Places to Find Me:  
Freenode: lh  
Twitter: @lhawthorn  
Skype: mebelh  
Voice: +31 20 794 7300

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<div class="post-metadata">

**Author:** ![jerrac](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jerrac/32/52980_2.png) [@jerrac](https://discuss.elastic.co/u/jerrac)\
**Post date:** [May 4, 2015, 2:59pm UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/33 "2015-05-04T14:59:34Z")

</div>

> Worth thinking through, though I doubt we'll action this any time soon.  
> We're doing our best to maintain good coverage in our IRC channels and  
> folks would still prefer Elastic employees were around more often. Opening  
> up yet another chat mechanism seems like a way to make sure even more  
> people feel the same way. 😉

Yep, starting something like my suggestion would be a major project. Not  
something to do lightly.

One idea, that might be easy to implement, would be to host your own IRC  
webchat interface, and if possible, have it automatically open the  
elasticsearch channels. Then users could go to [elastic.co](http://elastic.co), hover over the  
Community nav link, and just click "chat".

--David Reagan

On Mon, May 4, 2015 at 7:41 AM, Leslie Hawthorn [leslie.hawthorn@elastic.co](mailto:leslie.hawthorn@elastic.co)  
wrote:

> Hi David,
> 
> On Fri, May 1, 2015 at 8:36 PM, David Reagan [jerrac@gmail.com](mailto:jerrac@gmail.com) wrote:
> 
> > > Why do you find IRC unfriendly? Have you tried using a web based client  
> > > like [irccloud.com](http://irccloud.com)?  
> > > I use [webchat.freenode.net](http://webchat.freenode.net).
> > 
> > There's a big difference between, "Here's our live chat app." and "Learn  
> > how to connect to IRC in order to use live chat." I actively avoided live  
> > chat for years simply because I had no interest in learning anything about  
> > IRC. For a new user, IRC is not friendly, especially if you are not a  
> > developer or are new to it.
> 
> I hear you. I think those of us who have been using IRC for decades think  
> it is easy. I know I find it more intuitive than HipChat.
> 
> > There's also the fact that you are told off if you post any code when  
> > asking for help. I could see it if the code sample was really long, but  
> > when people get told off when they post three or four lines of code, that's  
> > not friendly at all. This has happened to me, and I've seen it happen to  
> > others. (Not sure it if was in an ELK channel or not...)
> 
> I sure hope not - we pride ourselves on having a courteous and welcoming  
> community presence. Each channel has its own culture, and some are brusque  
> or downright rude. That's not how we play it. 🙂
> 
> > Plus, figuring out how to start a private conversation, or set your  
> > status to away, or registering your username so others can't impersonate  
> > you, and so on is not obvious. I still haven't taken the time to figure it  
> > out.
> 
> Yes, and a pointer to an FAQ doc isn't interesting when you want something  
> to just work(TM).
> 
> > Ideally, we'd have something that functions similar to HipChat. Nice UI,  
> > and code snippets are automatically shortened unless you choose to show the  
> > full snippet.
> > 
> > Worth thinking through, though I doubt we'll action this any time soon.  
> > We're doing our best to maintain good coverage in our IRC channels and  
> > folks would still prefer Elastic employees were around more often. Opening  
> > up yet another chat mechanism seems like a way to make sure even more  
> > people feel the same way. 😉
> 
> Really appreciate the feedback!
> 
> Cheers,  
> LH
> 
> > --David Reagan
> > 
> > On Fri, May 1, 2015 at 11:17 AM, Leslie Hawthorn \<  
> > [leslie.hawthorn@elastic.co](mailto:leslie.hawthorn@elastic.co)\> wrote:
> > 
> > > On Fri, May 1, 2015 at 7:26 PM, David Reagan [jerrac@gmail.com](mailto:jerrac@gmail.com) wrote:
> > > 
> > > > Moving away from mailing lists for anything except announcements would  
> > > > be awesome. Forums are a much better way to have solid discussions with  
> > > > multiple people in. Email is fine, but when you add in more than a couple  
> > > > people, it gets confusing fast. Forums are also far more user friendly for  
> > > > people who haven't learned the various ways developers communicate.
> > > > 
> > > > Thanks for your feedback!
> > > 
> > > > That said, if the forum idea is scrapped, please be sure to stick with  
> > > > Google Groups or something similar. Don't switch to something like the  
> > > > Debian user lists. Every time a search result pops up from a list like that  
> > > > when I am looking for help, I can never figure out if I've seen all the  
> > > > emails in the thread or not. The interface is just horrid. Google Groups at  
> > > > least has conversation view.
> > > 
> > > Mailman is little painful, but with the latest release it's become a bit  
> > > friendlier.
> > > 
> > > > On a similar subject, is there any chance we could get a real time chat  
> > > > app that is more user friendly than IRC? Does something exist that could  
> > > > sit on top of IRC and alleviate the IRC's user unfriendliness?
> > > 
> > > Why do you find IRC unfriendly? Have you tried using a web based client  
> > > like [irccloud.com](http://irccloud.com)?
> > > 
> > > Cheers,  
> > > LH
> > > 
> > > > On Thursday, April 2, 2015 at 8:36:33 AM UTC-7, leslie.hawthorn wrote:
> > > > 
> > > > > Hello everyone,
> > > > > 
> > > > > As we’ve begun to scale up development on three different open source  
> > > > > projects, we’ve found Google Groups to be a difficult solution for dealing  
> > > > > with all of our needs for community support. We’ve got multiple mailing  
> > > > > lists going, which can be confusing for new folks trying to figure out  
> > > > > where to go to ask a question.
> > > > > 
> > > > > We’ve also found our lists are becoming noisy in the “good problem to  
> > > > > have” kind of way. As we’ve seen more user adoption, and across such a wide  
> > > > > variety of use cases, we’re getting widely different types of questions  
> > > > > asked. For example, I can imagine that folks not using our Python client  
> > > > > would rather not be distracted with emails about it.
> > > > > 
> > > > > There’s also a few other strikes against Groups as a tool, such as the  
> > > > > fact that it is no longer a supported product by Google, it provides no API  
> > > > > hooks and it is not available for users in China.
> > > > > 
> > > > > We’ve evaluated several options and we’re currently considering  
> > > > > shuttering the elasticsearch-user and logstash-users Google Groups in favor  
> > > > > of a Discourse forum. You can read more about Discourse at  
> > > > > [http://www.discourse.org](http://www.discourse.org)
> > > > > 
> > > > > We feel Discourse will allow us to provide a better experience for all  
> > > > > of our users for a few reasons:
> > > > > 
> > > > > - More fine grained conversation topics = less noise and better  
> > > > > targeted discussions. e.g. we can offer a forum for each language client,  
> > > > > individual logstash plugin or for each city to plan user group meetings,  
> > > > > etc.
> > > > > 
> > > > > - Facilitates discussions that are not generally happening on list  
> > > > > now, such as best practices by use case or tips from moving to development  
> > > > > to production
> > > > > 
> > > > > - Easier for folks who are purely end users - and less used to getting  
> > > > > peer support on a mailing list - to get help when they need it
> > > > > 
> > > > > Obviously, Discourse does not function the exact same way as a mailing  
> > > > > list - however, email interaction with Discourse is supported and will  
> > > > > continue to allow you to participate in discussions over email (though  
> > > > > there are some small issues related to in-line replies. [0])
> > > > > 
> > > > > We’re working with the Discourse team now as part of evaluating this  
> > > > > transition, and we know they’re working to resolve this particular issue.  
> > > > > We’re also still determining how Discourse will handle our needs for both  
> > > > > user and list archive migration, and we’ll know the precise details of how  
> > > > > that would work soon. (We’ll share when we have them.)
> > > > > 
> > > > > The final goal would be to move Google Groups to read-only archives,  
> > > > > and cut over to Discourse completely for community support discussions.
> > > > > 
> > > > > We’re looking at making the cut over in ~30 days from today, but  
> > > > > obviously that’s subject to the feedback we receive from all of you. We’re  
> > > > > sharing this information to set expectations about time frame for making  
> > > > > the switch. It’s not set in stone. Our highest priority is to ensure  
> > > > > effective migration of our list archives and subscribers, which may mean a  
> > > > > longer time horizon for deploying Discourse, as well.
> > > > > 
> > > > > In the meantime, though, we wanted to communicate early and often and  
> > > > > get your feedback. Would this change make your life better? Worse? Meh?
> > > > > 
> > > > > Please share your thoughts with us so we can evaluate your feedback.  
> > > > > We don’t take this switch lightly, and we want to understand how it will  
> > > > > impact your overall workflow and experience.
> > > > > 
> > > > > We’ll make regular updates to the list responding to incoming feedback  
> > > > > and be completely transparent about how our thought processes evolve based  
> > > > > on it.
> > > > > 
> > > > > Thanks in advance!
> > > > > 
> > > > > [0] - [Migrating from Google Groups - migration - Discourse Meta](https://meta.discourse.org/t/migrating-from-google-groups/24695)
> > > > > 
> > > > > Cheers,  
> > > > > LH
> > > > > 
> > > > > Leslie Hawthorn  
> > > > > Director of Developer Relations  
> > > > > [http://elastic.co](http://elastic.co)
> > > > > 
> > > > > Other Places to Find Me:  
> > > > > Freenode: lh  
> > > > > Twitter: @lhawthorn
> > > > 
> > > > --  
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> > > > .
> > > > 
> > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> > > 
> > > --  
> > > Leslie Hawthorn  
> > > Director of Developer Relations  
> > > [http://elastic.co](http://elastic.co)
> > > 
> > > Other Places to Find Me:  
> > > Freenode: lh  
> > > Twitter: @lhawthorn  
> > > Skype: mebelh  
> > > Voice: +31 20 794 7300
> > > 
> > > --  
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> > > [https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com?utm_medium=email&utm_source=footer)  
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> > [https://groups.google.com/d/msgid/elasticsearch/CANo%2B\_AdMPB7RfUpARyq45Oa09tFfmhd7VH%3DBzmaiAiDWYi%2Bx0w%40mail.gmail.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/CANo%2B_AdMPB7RfUpARyq45Oa09tFfmhd7VH%3DBzmaiAiDWYi%2Bx0w%40mail.gmail.com?utm_medium=email&utm_source=footer)  
> > .
> > 
> > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> 
> --  
> Leslie Hawthorn  
> Director of Developer Relations  
> [http://elastic.co](http://elastic.co)
> 
> Other Places to Find Me:  
> Freenode: lh  
> Twitter: @lhawthorn  
> Skype: mebelh  
> Voice: +31 20 794 7300
> 
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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 12:15am UTC](https://discuss.elastic.co/t/evaluating-moving-to-discourse-feedback-wanted/23068/34 "2017-07-06T00:15:50Z")

</div>

Closed on July 6, 2017, 12:15am UTC



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