# Failed starting 'elasticsearch-service-x64' service windows 7

**URL:** <https://discuss.elastic.co/t/failed-starting-elasticsearch-service-x64-service-windows-7/83018>\
**Category:** Elasticsearch\
**Created:** [April 20, 2017, 9:15am UTC](https://discuss.elastic.co/t/failed-starting-elasticsearch-service-x64-service-windows-7/83018 "2017-04-20T09:15:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![zegdene](https://avatars.discourse-cdn.com/v4/letter/z/76d3ee/32.png) [@zegdene](https://discuss.elastic.co/u/zegdene)\
**Post date:** [April 20, 2017, 9:15am UTC](https://discuss.elastic.co/t/failed-starting-elasticsearch-service-x64-service-windows-7/83018/1 "2017-04-20T09:15:52Z")

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Hi,  
I install elasticsearch and i install elasticsearch service but he can't start :

```
C:\Project\elk\elasticsearch\bin>elasticsearch-service.bat install
Installing service : "elasticsearch-service-x64"
Using JAVA_HOME (64-bit): "C:\Program Files\Java\jdk1.8.0_121"
Picked up _JAVA_OPTIONS: -Xmx512M -Xms256M
The service 'elasticsearch-service-x64' has been installed.

C:\Project\elk\elasticsearch\bin>elasticsearch-service.bat start
Failed starting 'elasticsearch-service-x64' service

```

can help me please.

---

<div class="post-metadata">

**Author:** ![jasontedor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jasontedor/32/66992_2.png) [@jasontedor](https://discuss.elastic.co/u/jasontedor)\
**Post date:** [April 20, 2017, 11:25am UTC](https://discuss.elastic.co/t/failed-starting-elasticsearch-service-x64-service-windows-7/83018/2 "2017-04-20T11:25:27Z")

</div>

Can you please provide the output of the logs:

```auto
..\logs\elasticsearch-service-x64-stderr.yyyy-mm-dd.log
..\logs\elasticsearch-service-x64-stdout.yyyy-mm-ddlog
..\logs\elasticsearch-service-x64-yyyy-mm-dd.log

```

where you need to replace `yyyy-mm-dd` by the most recent date.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 18, 2017, 11:37am UTC](https://discuss.elastic.co/t/failed-starting-elasticsearch-service-x64-service-windows-7/83018/3 "2017-05-18T11:37:34Z")

</div>

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