# Failed to load elasticsearch index **URL:** \ **Category:** Kibana\ **Created:** [August 15, 2018, 7:00pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577 "2018-08-15T19:00:56Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![rmadoori](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rmadoori](https://discuss.elastic.co/u/rmadoori)\ **Post date:** [August 15, 2018, 7:00pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/1 "2018-08-15T19:00:56Z")
kibana is not loading index ## Checking for Elasticsearch data Reticulating splines... ---
**Author:** ![rmadoori](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rmadoori](https://discuss.elastic.co/u/rmadoori)\ **Post date:** [August 15, 2018, 7:01pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/2 "2018-08-15T19:01:41Z")
![21%20PM](https://us1.discourse-cdn.com/elastic/original/3X/4/9/49dab4364f7a824d5f4df8631bb18c46d9f591b3.png) ---
**Author:** ![rmadoori](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rmadoori](https://discuss.elastic.co/u/rmadoori)\ **Post date:** [August 15, 2018, 7:03pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/3 "2018-08-15T19:03:03Z")
Elk version 6.3.0 disabled Xpack ---
**Author:** ![rmadoori](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rmadoori](https://discuss.elastic.co/u/rmadoori)\ **Post date:** [August 15, 2018, 7:07pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/4 "2018-08-15T19:07:02Z")
"Error: Request Timeout after 30000ms↵ /bundles/vendors.bundle.js:94:38039 ---
**Author:** ![jbudz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jbudz/32/45922_2.png) [@jbudz](https://discuss.elastic.co/u/jbudz)\ **Post date:** [August 15, 2018, 7:16pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/5 "2018-08-15T19:16:13Z")
Do you have any logs in elasticsearch or kibana that indicate issues? Kibana's not getting a response back from elasticsearch in under 30 seconds so it's cancelling the request. This can sometimes be seen if the cluster's under heavy load. ---
**Author:** ![rmadoori](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rmadoori](https://discuss.elastic.co/u/rmadoori)\ **Post date:** [August 15, 2018, 7:31pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/6 "2018-08-15T19:31:05Z")
logs from kibana {"type":"response","@timestamp":"2018-08-15T19:24:28Z","tags":[],"pid":1,"method":"post","statusCode":504,"req":{"url":"/elasticsearch/_/\_search","method":"post","headers":{"host":"kibana.xxx","connection":"keep-alive","content-length":"69","accept":"application/json, text/plain, /","origin":"[http://kibana.xxx](http://kibana.xxx)","kbn-version":"6.3.2","user-agent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_12\_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36","content-type":"application/json","referer":"[http://kibana.x](http://kibana.xxx)xx","accept-encoding":"gzip, deflate","accept-language":"en-US,en;q=0.9"},"remoteAddress":"10.140.x","userAgent":"10.140.x","referer":"[http://kibana.x](http://kibana.2600078247.ing.lb.usrno1.applecloud.io/app/kibana)xx"},"res":{"statusCode":504,"responseTime":30002,"contentLength":9},"message":"POST /elasticsearch/_/\_search 504 30002ms - 9.0B"} ---
**Author:** ![rmadoori](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rmadoori](https://discuss.elastic.co/u/rmadoori)\ **Post date:** [August 15, 2018, 7:34pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/7 "2018-08-15T19:34:03Z")
curl [http://es-master.xxx/\_cat/indices?v](http://es-master.gbi-observer-dev.ing.lb.usrno1.applecloud.io/_cat/indices?v) health status index uuid pri rep docs.count docs.deleted store.size pri.store.size green open index1 bxB7vn1lS\_SPOdTpq\_SWFA 5 1 4 0 37.3kb 18.6kb green open inex1 bqGqZwVNR\_yoAtsoglpwjA 5 1 0 0 2.5kb 1.2kb green open es-cluster-index 6G4Nri2qTC-p8CGer4Nl1Q 5 1 0 0 2.5kb 1.2kb green open es-cluster-index2 Sv6QEAS7QeWHNejzNQBCjA 5 1 1 0 7.3kb 3.6kb green open etlmonitoring Wdoeh50kRF-X5fOyy\_3jYw 5 1 4644 0 32.3mb 16.1mb green open es-cluster-index1 NU00P4weQ8edUkVTQHSGtg 5 1 0 0 2.5kb 1.2kb green open .kibana LfpK1eitREC5oTxvNu\_Qrw 1 1 2 0 20.9kb 10.4kb ---
**Author:** ![rmadoori](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rmadoori](https://discuss.elastic.co/u/rmadoori)\ **Post date:** [August 15, 2018, 7:40pm UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/8 "2018-08-15T19:40:41Z")
changed it to this still having same issue elasticsearch.requestTimeout: 180000 ---
**Author:** ![massimo](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@massimo](https://discuss.elastic.co/u/massimo)\ **Post date:** [August 16, 2018, 10:29am UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/9 "2018-08-16T10:29:55Z")
Are there any aliases set up for your indices? ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 13, 2018, 10:29am UTC](https://discuss.elastic.co/t/failed-to-load-elasticsearch-index/144577/10 "2018-09-13T10:29:58Z")
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