# Failed to Reporting CSV in Kibana, kibana down

**URL:** <https://discuss.elastic.co/t/failed-to-reporting-csv-in-kibana-kibana-down/215998>\
**Category:** Kibana\
**Tags:** elastic-stack-reporting\
**Created:** [January 22, 2020, 6:54am UTC](https://discuss.elastic.co/t/failed-to-reporting-csv-in-kibana-kibana-down/215998 "2020-01-22T06:54:53Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![umay\_fb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/umay_fb/32/60582_2.png) [@umay\_fb](https://discuss.elastic.co/u/umay_fb)\
**Post date:** [January 22, 2020, 6:54am UTC](https://discuss.elastic.co/t/failed-to-reporting-csv-in-kibana-kibana-down/215998/1 "2020-01-22T06:54:53Z")

</div>

i want to reporting my data in CSV with large size. but its failed and the kibana always down when proses generating finished. see in log and get message :

{"type":"log","@timestamp":"2020-01-22T06:47:04Z","tags":["reporting","csv","execute-job","k5oxht2z0jrtfd3d763c8rl8","debug"],"pid":29451,"message":"finished generating, total size in bytes: 299378297"}

{"type":"log","@timestamp":"2020-01-22T06:47:19Z","tags":["debug","http"],"pid":1729,"message":"Kibana server is not ready yet get:/api/reporting/jobs/list?page=0."}  
{"type":"log","@timestamp":"2020-01-22T06:47:19Z","tags":["debug","http"],"pid":1729,"message":"Kibana server is not ready yet get:/api/reporting/jobs/list?page=0."}  
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export\_types/csv\_from\_savedobject/server/index.js"}  
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export\_types/csv/server/index.js"}  
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export\_types/png/server/index.js"}  
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export\_types/printable\_pdf/server/index.js"}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","browser-driver","debug"],"pid":1729,"message":"Browser installed at /var/lib/kibana/headless\_shell-linux/headless\_shell"}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Browser type: chromium"}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Chromium sandbox disabled: false"}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["status","plugin:reporting@7.4.2","info"],"pid":1729,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":"uninitialized"}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","esqueue","queue-worker","debug"],"pid":1729,"message":"xxx - Created worker for reporting jobs"}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Running on os "linux", distribution "Ubuntu Linux", release "16.04""}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Reporting plugin self-check ok!"}  
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["debug","plugins","security","basic"],"pid":1729,"message":"Trying to authenticate user request to /api/reporting/jobs/list?page=0."}

what must i do?

---

<div class="post-metadata">

**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\
**Post date:** [January 23, 2020, 5:46pm UTC](https://discuss.elastic.co/t/failed-to-reporting-csv-in-kibana-kibana-down/215998/2 "2020-01-23T17:46:21Z")

</div>

> [@umay\_fb](#):
>
> Trying to authenticate user request to /api/reporting/jobs/list?page=0."}

Hi  
What is the configuration of your cluster ? Also there is a trouble shooting guide here for reporting : [Reporting troubleshooting | Kibana Guide [8.11] | Elastic](https://www.elastic.co/guide/en/kibana/current/reporting-troubleshooting.html)

Also few more things:

- Ensure you set your `http.max_content_length` to be able to handle the size. Both it, and Kibana's `xpack.reporting.csv.maxSizeBytes` will ideally be the same value. In older versions of Kibana, a mis-match here can result in your Max attempts being reached.
- Also is there a proxy in between ? It sometimes can get in the way (failing the request) and will trigger a retry by Kibana.
- If either of those fail, try setting your Kibana logs higher and seeing if there's an error that propagates through: `logging.verbose: true`

Thanks  
Rashmi

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 20, 2020, 5:46pm UTC](https://discuss.elastic.co/t/failed-to-reporting-csv-in-kibana-kibana-down/215998/3 "2020-02-20T17:46:31Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.