# Failed to retrieve password hash for reserved user \[kibana\]

**URL:** <https://discuss.elastic.co/t/failed-to-retrieve-password-hash-for-reserved-user-kibana/193592>\
**Category:** Elasticsearch\
**Tags:** elastic-stack-security\
**Created:** [August 2, 2019, 4:08pm UTC](https://discuss.elastic.co/t/failed-to-retrieve-password-hash-for-reserved-user-kibana/193592 "2019-08-02T16:08:27Z")\
**Posts on this page:** 1\
**Showing post:** 5

<div class="post-metadata">

**Author:** ![ikakavas](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ikakavas/32/34430_2.png) [@ikakavas](https://discuss.elastic.co/u/ikakavas)\
**Post date:** [August 6, 2019, 7:35am UTC](https://discuss.elastic.co/t/failed-to-retrieve-password-hash-for-reserved-user-kibana/193592/5 "2019-08-06T07:35:12Z")

</div>

What's the output of

```auto
bin/elasticsearch-keystore list

```

?

You would need to

1. set the `bootstrap.password` to something with

2. Restart the node, as the keystore is read on startup and changes to its values are not refreshed on runtime.

3. Run

4. You don't need the `bootstrap.password` anymore so you can remove it with

---

_[View the full topic](https://discuss.elastic.co/t/failed-to-retrieve-password-hash-for-reserved-user-kibana/193592)._