# Failing to generate pdf from UI (and hence watcher) **URL:** \ **Category:** Kibana\ **Tags:** elastic-stack-reporting\ **Created:** [August 21, 2017, 11:49pm UTC](https://discuss.elastic.co/t/failing-to-generate-pdf-from-ui-and-hence-watcher/97832 "2017-08-21T23:49:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Manas\_Paldhe](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/manas_paldhe/32/20307_2.png) [@Manas\_Paldhe](https://discuss.elastic.co/u/Manas_Paldhe)\ **Post date:** [August 21, 2017, 11:50pm UTC](https://discuss.elastic.co/t/failing-to-generate-pdf-from-ui-and-hence-watcher/97832/1 "2017-08-21T23:50:00Z")
I am trying to generate pdf of the dashboard that I have. I am unable to do so both from watcher and UI. Relevant logs are: log [23:40:50.939] [debug][esqueue][job][reporting] j6mt1ldd0kzb470804c6vevm - Job created in index .reporting-2017.08.20 log [23:40:50.949] [debug][esqueue][job][reporting] j6mt1ldd0kzb470804c6vevm - Job index refreshed .reporting-2017.08.20 log [23:40:50.950] [debug][reporting] Saved object to process respons [23:40:50.952] POST /api/reporting/generate/printablePdf?jobParams=(objectType%3Adashboard%2CqueryString%3A'\_g%3D(refreshInterval%3A(display%3A%25271%2Bminute%2527%2Cpause%3A!!t%2Csection%3A2%2Cvalue%3A60000)%2Ctime%3A(from%3Anow%252Fw%2Cmode%3Aquick%2Cto%3Anow%252Fw))%26\_a%3D(description%3A%2527%2527%2Cfilters%3A!!()%2Coptions%3A(darkTheme%3A!!f)%2Cpanels%3A!!((col%3A1%2Cid%3A%25273ec0c1f0-821a-11e7-bee5-896636b1c3f7%2527%2CpanelIndex%3A1%2Crow%3A1%2Csize\_x%3A6%2Csize\_y%3A3%2Ctype%3Avisualization)%2C(col%3A7%2Cid%3AVideos-Successful%2CpanelIndex%3A2%2Crow%3A1%2Csize\_x%3A6%2Csize\_y%3A3%2Ctype%3Avisualization)%2C(col%3A1%2Cid%3Ac1289e50-72f8-11e7-bd36-b1a6ef7e1347%2CpanelIndex%3A3%2Crow%3A4%2Csize\_x%3A6%2Csize\_y%3A3%2Ctype%3Avisualization)%2C(col%3A1%2Cid%3Ad0c01700-7bbb-11e7-bbcf-dfe7bf669536%2CpanelIndex%3A4%2Crow%3A7%2Csize\_x%3A6%2Csize\_y%3A3%2Ctype%3Avisualization)%2C(col%3A7%2Cid%3Ae8f25ff0-8173-11e7-bfa7-730805037e7d%2CpanelIndex%3A5%2Crow%3A7%2Csize\_x%3A6%2Csize\_y%3A3%2Ctype%3Avisualization)%2C(col%3A7%2Cid%3Aff3e1910-7bbb-11e7-ba3c-796436034ba2%2CpanelIndex%3A6%2Crow%3A4%2Csize\_x%3A6%2Csize\_y%3A3%2Ctype%3Avisualization))%2Cquery%3A(query\_string%3A(analyze\_wildcard%3A!!t%2Cquery%3A%2527\*%2527))%2CtimeRestore%3A!!t%2Ctitle%3A%2527Weekly%2Breporting%2Bdashboard%2527%2CuiState%3A(P-1%3A(vis%3A(defaultColors%3A(%25270%2B-%2B100%2527%3A%2527rgb(0%2C104%2C55)%2527)))%2CP-2%3A(vis%3A(defaultColors%3A(%25270%2B-%2B100%2527%3A%2527rgb(0%2C104%2C55)%2527)))%2CP-3%3A(vis%3A(defaultColors%3A(%25270%2B-%2B100%2527%3A%2527rgb(0%2C104%2C55)%2527)))%2CP-4%3A(vis%3A(defaultColors%3A(%25270%2B-%2B100%2527%3A%2527rgb(0%2C104%2C55)%2527)))%2CP-5%3A(vis%3A(defaultColors%3A(%25270%2B-%2B100%2527%3A%2527rgb(0%2C104%2C55)%2527)))%2CP-6%3A(vis%3A(defaultColors%3A(%25270%2B-%2B100%2527%3A%2527rgb(0%2C104%2C55)%2527))))%2CviewMode%3Aview)'%2CsavedObjectId%3A'32296290-825a-11e7-b78e-d5863f1c3a08') 200 73ms - 9.0B ... log [23:40:54.286] [debug][monitoring-ui] Received Monitoring event data respons [23:40:54.319] GET /api/reporting/jobs/list\_completed\_since?since=2017-08-21T23%3A39%3A28.132Z 200 6ms - 9.0B respons [23:40:54.610] GET /bundles/dfb02f8f6d0cedc009ee5887cc68f1f3.woff 200 3ms - 9.0B log [23:40:54.644] [debug][phantomConsole][reporting] complete in 13.66ms log [23:40:54.644] [debug][phantomConsole][reporting] complete in 17.40ms respons [23:40:54.673] GET /plugins/reporting/styles/reporting-overrides.css 200 6ms - 9.0B respons [23:40:54.685] POST /es\_admin/\_mget 200 43ms - 9.0B respons [23:40:54.760] POST /es\_admin/\_mget 200 37ms - 9.0B log [23:40:55.188] [debug][plugin] Checking Elasticsearch version log [23:40:55.356] [debug][plugin] Checking Elasticsearch version log [23:40:55.500] [debug][phantomConsole][reporting] complete in 27.84ms respons [23:40:55.679] POST /elasticsearch/\_msearch 200 631ms - 9.0B log [23:40:55.829] [debug][phantomConsole][reporting] complete in 1.18ms log [23:40:55.830] [debug][phantomConsole][reporting] complete in 0.14ms log [23:40:55.831] [debug][phantomConsole][reporting] complete in 0.22ms log [23:40:55.831] [debug][phantomConsole][reporting] complete in 0.77ms log [23:40:55.832] [debug][phantomConsole][reporting] complete in 0.41ms log [23:40:55.832] [debug][phantomConsole][reporting] complete in 0.17ms respons [23:40:56.442] GET /api/reporting/jobs/list?page=0&all=true 200 11ms - 9.0B respons [23:40:56.536] GET /api/reporting/jobs/count?all=true 200 6ms - 9.0B log [23:40:57.181] [debug][monitoring-ui] Sending Monitoring payload to Elasticsearch log [23:40:57.746] [debug][plugin] Checking Elasticsearch version log [23:40:57.870] [debug][plugin] Checking Elasticsearch version log [23:40:58.384] [debug][reporting] Screenshots saved to /var/lib/kibana/screenshot-j6mt1qt70kzb470804d0w9p4.png,/var/lib/kibana/screenshot-j6mt1qvk0kzb470804ef4kk7.png,/var/lib/kibana/screenshot-j6mt1qxi0kzb470804fl0gu7.png,/var/lib/kibana/screenshot-j6mt1qz80kzb47080402t1c6.png,/var/lib/kibana/screenshot-j6mt1r0z0kzb4708041438bp.png,/var/lib/kibana/screenshot-j6mt1r2o0kzb47080424qcil.png log [23:40:58.385] [debug][reporting] 32296290-825a-11e7-b78e-d5863f1c3a08 -\> [{"filepath":"/var/lib/kibana/screenshot-j6mt1qt70kzb470804d0w9p4.png","title":"Total time of videos successfully processed (in seconds)","description":""},{"filepath":"/var/lib/kibana/screenshot-j6mt1qvk0kzb470804ef4kk7.png","title":"Videos Successful","description":""},{"filepath":"/var/lib/kibana/screenshot-j6mt1qxi0kzb470804fl0gu7.png","title":"Count of failed videos","description":""},{"filepath":"/var/lib/kibana/screenshot-j6mt1qz80kzb47080402t1c6.png","title":"User observer latencies","description":""},{"filepath":"/var/lib/kibana/screenshot-j6mt1r0z0kzb4708041438bp.png","title":"Compute latencies","description":""},{"filepath":"/var/lib/kibana/screenshot-j6mt1r2o0kzb47080424qcil.png","title":"Jax latencies","description":""}] log [23:40:58.426] [warning][reporting] Failed to remove screenshot image: /var/lib/kibana/screenshot-j6mt1qt70kzb470804d0w9p4.png log [23:40:58.426] [debug][esqueue][reporting][worker] j6mt1ald0kzb470804cq06ni - Failure occurred on job j6mt1ldd0kzb470804c6vevm: Error: ENOENT: no such file or directory, open '/var/lib/kibana/screenshot-j6mt1qt70kzb470804d0w9p4.png' log [23:40:58.427] [debug][reporting][worker] Printable PDF: Worker error: (j6mt1ldd0kzb470804c6vevm) log [23:40:58.428] [debug][esqueue][reporting][worker] j6mt1ald0kzb470804cq06ni - Failing job j6mt1ldd0kzb470804c6vevm respons [23:40:59.221] GET /app/kibana 200 17ms - 9.0B ops [23:40:59.284] memory: 181.3MB uptime: 0:00:27 load: [5.15 5.14 5.13] delay: 0.360 log [23:40:59.285] [debug][monitoring-ui] Received Monitoring event data Permissions for kibana in /var/lib/ are: 4 drwxrwxr-x 3 kibana kibana 4096 Aug 14 02:55 kibana ---
**Author:** ![Manas\_Paldhe](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/manas_paldhe/32/20307_2.png) [@Manas\_Paldhe](https://discuss.elastic.co/u/Manas_Paldhe)\ **Post date:** [August 22, 2017, 12:05am UTC](https://discuss.elastic.co/t/failing-to-generate-pdf-from-ui-and-hence-watcher/97832/2 "2017-08-22T00:05:01Z")
Both ES and Kibana versions are the same - 5.5.1 ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 19, 2017, 12:05am UTC](https://discuss.elastic.co/t/failing-to-generate-pdf-from-ui-and-hence-watcher/97832/3 "2017-09-19T00:05:02Z")
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