# Field missing SBC - EgRFactor visualization on Elastic search v 7.7.0

**URL:** <https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365>\
**Category:** Elasticsearch\
**Created:** [May 13, 2024, 10:56am UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365 "2024-05-13T10:56:29Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![melvinzoleta](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@melvinzoleta](https://discuss.elastic.co/u/melvinzoleta)\
**Post date:** [May 13, 2024, 10:56am UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365/1 "2024-05-13T10:56:29Z")

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Our company moved from version v 5.5.2 to Elastic search v 7.7.0  
I am manually creating visualizations on Elastic search v 7.7.0 however the aggregation field SBC - EgRFactor is missing.  
Can somebody please advise what im doing wrong?

 ![version5_5_2](https://us1.discourse-cdn.com/elastic/original/3X/3/9/3966cff9caf7212a5981b8fe818d429dbd98dda9.png)

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**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [May 13, 2024, 11:30am UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365/2 "2024-05-13T11:30:43Z")

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You need to share what your mapping is.

> Our company moved from version v 5.5.2 to Elastic search v 7.7.0

Nice but definitely move to 7.17 instead. 7.7 is too old.  
And better, while you are at it, move directly to 8.13.3!

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<div class="post-metadata">

**Author:** ![melvinzoleta](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@melvinzoleta](https://discuss.elastic.co/u/melvinzoleta)\
**Post date:** [May 13, 2024, 3:34pm UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365/3 "2024-05-13T15:34:10Z")

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We're limited to version 7.7.0 due to compaitibility issues.  
Im not entirely sure what you mean by mapping.  
Im creating a line visualizations from the source dialogic-sbc-\*

Normally, to create the line I'd do:

1. Visualize - Create Visualization - Select Line - Choose source dialogic-sbc-\*
2. In Visualize - Add Metrics Y-Axis- Select Average under Aggregation - Select pre-made options under Field, however the option SBC - EgRFactor seems to be missing.  
 ![version7_7_0](https://us1.discourse-cdn.com/elastic/original/3X/a/a/aa7f2b0f7fcc9185fb9599ec0c4e5fd60c172a59.png)

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<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [May 13, 2024, 3:52pm UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365/4 "2024-05-13T15:52:57Z")

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> [@melvinzoleta](#):
>
> We're limited to version 7.7.0 due to compaitibility issues.

Compatibility issue with what?

> Im not entirely sure what you mean by mapping.

What is the output of:

```
GET dialogic-sbc-*/_mapping

```

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<div class="post-metadata">

**Author:** ![melvinzoleta](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@melvinzoleta](https://discuss.elastic.co/u/melvinzoleta)\
**Post date:** [May 14, 2024, 10:52am UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365/5 "2024-05-14T10:52:48Z")

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The result is 67000 lines

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/8/3/83fdba8517211b3423f0dda13df9d5c23f6c8f20.png)

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<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [May 15, 2024, 7:12am UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365/6 "2024-05-15T07:12:28Z")

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Please don't post images of text as they are hard to read, may not display correctly for everyone, and are not searchable.

Instead, paste the text and format it with `</>` icon or pairs of triple backticks (```), and check the preview window to make sure it's properly formatted before posting it. This makes it more likely that your question will receive a useful answer.

If you don't want to share the full mapping, please share at least the full part with SBC - EgRFactor field.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 12, 2024, 7:13am UTC](https://discuss.elastic.co/t/field-missing-sbc-egrfactor-visualization-on-elastic-search-v-7-7-0/359365/7 "2024-06-12T07:13:20Z")

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Closed on June 12, 2024, 7:13am UTC

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