# Filebeat support

**URL:** <https://discuss.elastic.co/t/filebeat-support/360218>\
**Category:** Beats\
**Tags:** filebeat\
**Created:** [May 26, 2024, 1:43am UTC](https://discuss.elastic.co/t/filebeat-support/360218 "2024-05-26T01:43:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![srini\_dk](https://avatars.discourse-cdn.com/v4/letter/s/49beb7/32.png) [@srini\_dk](https://discuss.elastic.co/u/srini_dk)\
**Post date:** [May 26, 2024, 1:43am UTC](https://discuss.elastic.co/t/filebeat-support/360218/1 "2024-05-26T01:43:42Z")

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Hi all, do we get customer support if we are using only Filebeat in an enterprise? Please advise.

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**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [May 26, 2024, 1:48am UTC](https://discuss.elastic.co/t/filebeat-support/360218/2 "2024-05-26T01:48:53Z")

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Hi @srini_dk

> [@srini\_dk](#):
>
> Hi all, do we get customer support if we are using only Filebeat in an enterprise? Please advise.

In general, you can not get commercial / paid for support for Filebeat Only; support, in general, goes with a purchase of a commercial license of Elasticsearch for Self-Managed or Elastic Cloud, and then support Filebeat comes with that.

I am unaware of any cases where Elastic sold just support for filebeat...

You can contact sales

> **[Have questions? Contact Elastic](https://www.elastic.co/contact)**
>
> Have a question? Need help? Need to contact Elastic? We've got people worldwide to help you find the answers and information you're looking for....

If you are asking if we will help here on the community forum...  
Perhaps ask a couple of questions, and someone here can help.

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**Author:** ![sunhongfan920](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sunhongfan920/32/134808_2.png) [@sunhongfan920](https://discuss.elastic.co/u/sunhongfan920)\
**Post date:** [May 26, 2024, 2:19pm UTC](https://discuss.elastic.co/t/filebeat-support/360218/3 "2024-05-26T14:19:55Z")

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发送啊的说法
