# Filebeat windows service not starting

**URL:** https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428
**Category:** Beats
**Tags:** filebeat
**Created:** [January 7, 2021, 10:43am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428 "2021-01-07T10:43:30Z")
**Posts on this page:** 17
**Page:** 1

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 7, 2021, 10:43am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/1 "2021-01-07T10:43:30Z")

</div>

Hi,

I follow up to install Filebeat 7.10.1 on Win server 2016 as below link but could not starting the Filebeat service by powershell or services console.

> **[Filebeat quick start: installation and configuration | Filebeat Reference...](https://www.elastic.co/guide/en/beats/filebeat/current/filebeat-installation-configuration.html)**

Appreciate to your kindly help.

```
PS C:\Program Files\Filebeat> Start-Service filebeat
Start-Service : Failed to start service 'filebeat (filebeat)'.
At line:1 char:1
+ Start-Service filebeat
+ ~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : OpenError: (System.ServiceProcess.ServiceController:ServiceController
   ServiceCommandException
    + FullyQualifiedErrorId : StartServiceFailed,Microsoft.PowerShell.Commands.StartServiceCommand

```

My filebeat.yml config content:

```
#---------------------------------- Input --------------------------------------
# Read in Internet Information Services (IIS) logs, ignoring directives.
filebeat.inputs:
  - type: log
    enabled: true
    exclude_lines:
      - '^#'
    paths:
      - "C:/inetpub/logs/LogFiles/*/*.log"

processors:
  #--------------------------------- Dissect -------------------------------------
  # Parse IIS log fields to variables. All fields must match in the tokenizer for log messages
  # to be processed. If you wish to add, or remove fields written to logs by IIS, the tokenizer
  # must be updated with the new values.
  #
  # https://www.elastic.co/guide/en/beats/filebeat/current/dissect.html
  # https://docs.microsoft.com/en-us/windows/win32/http/w3c-logging
  - dissect:
      tokenizer: "%{DATE} %{TIME} %{ssitename} %{scomputername} %{sip} %{METHOD} %{URI_PATH} %{URI_QUERY} %{sport} %{csusername} %{CLIENT_IP} %{csversion} %{USER_AGENT} %{REFERRER} %{HOST} %{STATUS_CODE} %{scsubstatus} %{scwin32status} %{SENT_BYTES} %{RECEIVED_BYTES} %{timetaken} %{CONTENT_TYPE} %{X_FORWARDED_FOR}"
      field: "message"
      target_prefix: "iis"

  #--------------------------------- Script --------------------------------------
  # Script conditionally formats URI_QUERY to valid values, and unescapes X_FORWARDED_FOR, 
  # USER_AGENT, and CONTENT_TYPE.
  - script:
      lang: javascript
      id: query
      source: >
        function process(event) {
            if (event.Get("iis.URI_QUERY") === "-") {
                event.Put("iis.URI_QUERY", "");
            } else {
                event.Put("iis.URI_QUERY", "?" + event.Get("iis.URI_QUERY"));
            }

            // Escape backslashes
            event.Put("iis.HOST", event.Get("iis.HOST").replace(/\\/g, "\\\\"));
            event.Put("iis.X_FORWARDED_FOR", event.Get("iis.X_FORWARDED_FOR").replace(/\\/g, "\\\\"));
            event.Put("iis.CONTENT_TYPE", event.Get("iis.CONTENT_TYPE").replace(/\\/g, "\\\\"));
            event.Put("iis.REFERRER", event.Get("iis.REFERRER").replace(/\\/g, "\\\\"));
            event.Put("iis.USER_AGENT", event.Get("iis.USER_AGENT").replace(/\\/g, "\\\\"));
            event.Put("iis.URI_PATH", event.Get("iis.URI_PATH").replace(/\\/g, "\\\\"));
            event.Put("iis.URI_QUERY", event.Get("iis.URI_QUERY").replace(/\\/g, "\\\\"));

            // Escape double quotes
            event.Put("iis.HOST", event.Get("iis.HOST").replace(/"/g, "\\\""));
            event.Put("iis.X_FORWARDED_FOR", event.Get("iis.X_FORWARDED_FOR").replace(/"/g, "\\\""));
            event.Put("iis.CONTENT_TYPE", event.Get("iis.CONTENT_TYPE").replace(/"/g, "\\\""));
            event.Put("iis.REFERRER", event.Get("iis.REFERRER").replace(/"/g, "\\\""));
            event.Put("iis.USER_AGENT", event.Get("iis.USER_AGENT").replace(/"/g, "\\\""));
            event.Put("iis.URI_PATH", event.Get("iis.URI_PATH").replace(/"/g, "\\\""));
            event.Put("iis.URI_QUERY", event.Get("iis.URI_QUERY").replace(/"/g, "\\\""));

            // Un-encode plus encoded white space
            event.Put("iis.X_FORWARDED_FOR", event.Get("iis.X_FORWARDED_FOR").replace(/\+/g, " "));
            event.Put("iis.USER_AGENT", event.Get("iis.USER_AGENT").replace(/\+/g, " "));
            event.Put("iis.CONTENT_TYPE", event.Get("iis.CONTENT_TYPE").replace(/\+/g, " "));
        }

#------------------------------- File output -----------------------------------
# Write out logs in WLALOG format to C:/inetpub/logs/wla. Defaults are to rotate at 10mb,
# keeping a max of 7 files, and appending an incrementing integer.
#
# https://www.elastic.co/guide/en/beats/filebeat/current/file-output.html
output.file:
  enabled: true
  path: "C:/inetpub/logs/wla"
  filename: iis.log
  codec.format:
    string: '@WLALOG "%{[iis.DATE]} %{[iis.TIME]}", "%{[iis.HOST]}", "%{[iis.CLIENT_IP]}", "%{[iis.X_FORWARDED_FOR]}", "%{[iis.METHOD]}", "%{[iis.URI_PATH]}%{[iis.URI_QUERY]}", "%{[iis.STATUS_CODE]}", "%{[iis.SENT_BYTES]}", "%{[iis.RECEIVED_BYTES]}", "%{[iis.REFERRER]}", "%{[iis.USER_AGENT]}", "%{[iis.CONTENT_TYPE]}"'
```

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 12, 2021, 7:11am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/2 "2021-01-12T07:11:59Z")

</div>

Hi,

Anyone have the same issue ?

Thanks,

---

<div class="post-metadata">

### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 12, 2021, 7:14am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/3 "2021-01-12T07:14:07Z")

</div>

Welcome to our community! 😃

Please format your code/logs/config using the `</>` button, or markdown style back ticks. It helps to make things easy to read which helps us help you 🙂

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 12, 2021, 7:44am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/4 "2021-01-12T07:44:44Z")

</div>

Hi,

Sorry for this inconvenience, i'm not sure how to correct/edit the content as your suggestion.

---

<div class="post-metadata">

### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 12, 2021, 7:57am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/5 "2021-01-12T07:57:53Z")

</div>

Can you try running the Filebeat binary directly and with debug and seeing what it says?

> **[Debug | Filebeat Reference \[7.10\] | Elastic](https://www.elastic.co/guide/en/beats/filebeat/current/enable-filebeat-debugging.html)**

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 12, 2021, 8:31am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/6 "2021-01-12T08:31:39Z")

</div>

Hi warkolm,

First of all, I would to say thanks for your help.

Here is result as check config:

```
PS C:\Program Files\Filebeat> .\filebeat.exe -e test config
2021-01-12T00:18:43.875-0800 INFO instance/beat.go:645 Home path: [C:\Program Files\Filebeat] Config path: [C:\
Program Files\Filebeat] Data path: [C:\Program Files\Filebeat\data] Logs path: [C:\Program Files\Filebeat\logs]
2021-01-12T00:18:43.876-0800 INFO instance/beat.go:653 Beat ID: 72535466-1265-4111-8a5c-95535f797457
2021-01-12T00:18:43.878-0800 INFO [beat] instance/beat.go:981 Beat info {"system_info": {"beat": {"path"
: {"config": "C:\\Program Files\\Filebeat", "data": "C:\\Program Files\\Filebeat\\data", "home": "C:\\Program Files\\Fil
ebeat", "logs": "C:\\Program Files\\Filebeat\\logs"}, "type": "filebeat", "uuid": "72535466-1265-4111-8a5c-95535f797457"
}}}
2021-01-12T00:18:43.878-0800 INFO [beat] instance/beat.go:990 Build info {"system_info": {"build": {"comm
it": "1da173a9e716715a7a54bb3ff4db05b5c24fc8ce", "libbeat": "7.10.1", "time": "2020-12-04T23:27:16.000Z", "version": "7.
10.1"}}}
2021-01-12T00:18:43.878-0800 INFO [beat] instance/beat.go:993 Go runtime info {"system_info": {"go": {"os":"wi
ndows","arch":"amd64","max_procs":24,"version":"go1.14.12"}}}
2021-01-12T00:18:43.882-0800 INFO [beat] instance/beat.go:997 Host info {"system_info": {"host": {"archi
tecture":"x86_64","boot_time":"2021-01-05T00:14:02.81-08:00","name":"se-web6-it-mk6p","ip":["10.100.0.7/22","::1/128","1
27.0.0.1/8"],"kernel_version":"10.0.14393.4104 (rs1_release.201202-1742)","mac":["42:01:0a:64:00:07"],"os":{"family":"wi
ndows","platform":"windows","name":"Windows Server 2016 Datacenter","version":"10.0","major":10,"minor":0,"patch":0,"bui
ld":"14393.4104"},"timezone":"PST","timezone_offset_sec":-28800,"id":"0a31c4db-6ef3-450f-a0ed-15c8fb7bb5f1"}}}
2021-01-12T00:18:43.882-0800 INFO [beat] instance/beat.go:1026 Process info {"system_info": {"process": {"cw
d": "C:\\Program Files\\Filebeat", "exe": "C:\\Program Files\\Filebeat\\filebeat.exe", "name": "filebeat.exe", "pid": 20
164, "ppid": 26088, "start_time": "2021-01-12T00:18:42.865-0800"}}}
2021-01-12T00:18:43.882-0800 INFO instance/beat.go:299 Setup Beat: filebeat; Version: 7.10.1
2021-01-12T00:18:43.883-0800 INFO [file] fileout/file.go:101 Initialized file output. path=C:\inetpub\logs\wl
a\iis.log max_size_bytes=10485760 max_backups=7 permissions=-rw-------
2021-01-12T00:18:43.883-0800 INFO [publisher] pipeline/module.go:113 Beat name: se-web6-it-mk6p
2021-01-12T00:18:43.889-0800 WARN beater/filebeat.go:178 Filebeat is unable to load the Ingest Node pipelines for
 the configured modules because the Elasticsearch output is not configured/enabled. If you have already loaded the Inges
t Node pipelines or are using Logstash pipelines, you can ignore this warning.
Config OK

```

This is filebeat log:

```
2021-01-12T00:21:24.309-0800	INFO	instance/beat.go:645	Home path: [C:\Program Files\Filebeat] Config path: [C:\Program Files\Filebeat] Data path: [C:\ProgramData\filebeat] Logs path: [C:\ProgramData\filebeat\logs]
2021-01-12T00:21:24.310-0800	INFO	instance/beat.go:653	Beat ID: 85d8abd9-6027-4acd-bc97-1b0664f33daa
2021-01-12T00:21:24.312-0800	INFO	[beat]	instance/beat.go:981	Beat info	{"system_info": {"beat": {"path": {"config": "C:\\Program Files\\Filebeat", "data": "C:\\ProgramData\\filebeat", "home": "C:\\Program Files\\Filebeat", "logs": "C:\\ProgramData\\filebeat\\logs"}, "type": "filebeat", "uuid": "85d8abd9-6027-4acd-bc97-1b0664f33daa"}}}
2021-01-12T00:21:24.312-0800	INFO	[beat]	instance/beat.go:990	Build info	{"system_info": {"build": {"commit": "1da173a9e716715a7a54bb3ff4db05b5c24fc8ce", "libbeat": "7.10.1", "time": "2020-12-04T23:27:16.000Z", "version": "7.10.1"}}}
2021-01-12T00:21:24.313-0800	INFO	[beat]	instance/beat.go:993	Go runtime info	{"system_info": {"go": {"os":"windows","arch":"amd64","max_procs":24,"version":"go1.14.12"}}}
2021-01-12T00:21:24.318-0800	INFO	[beat]	instance/beat.go:997	Host info	{"system_info": {"host": {"architecture":"x86_64","boot_time":"2021-01-05T00:14:02.81-08:00","name":"se-web6-it-mk6p","ip":["10.100.0.7/22","::1/128","127.0.0.1/8"],"kernel_version":"10.0.14393.4104 (rs1_release.201202-1742)","mac":["42:01:0a:64:00:07"],"os":{"family":"windows","platform":"windows","name":"Windows Server 2016 Datacenter","version":"10.0","major":10,"minor":0,"patch":0,"build":"14393.4104"},"timezone":"PST","timezone_offset_sec":-28800,"id":"0a31c4db-6ef3-450f-a0ed-15c8fb7bb5f1"}}}
2021-01-12T00:21:24.318-0800	INFO	[beat]	instance/beat.go:1026	Process info	{"system_info": {"process": {"cwd": "C:\\Windows\\system32", "exe": "C:\\Program Files\\Filebeat\\filebeat.exe", "name": "filebeat.exe", "pid": 30044, "ppid": 872, "start_time": "2021-01-12T00:21:23.126-0800"}}}
2021-01-12T00:21:24.318-0800	INFO	instance/beat.go:299	Setup Beat: filebeat; Version: 7.10.1
2021-01-12T00:21:24.318-0800	INFO	[file]	fileout/file.go:101	Initialized file output. path=C:\inetpub\logs\wla\iis.log max_size_bytes=10485760 max_backups=7 permissions=-rw-------
2021-01-12T00:21:24.319-0800	INFO	[publisher]	pipeline/module.go:113	Beat name: se-web6-it-mk6p
2021-01-12T00:21:24.322-0800	WARN	beater/filebeat.go:178	Filebeat is unable to load the Ingest Node pipelines for the configured modules because the Elasticsearch output is not configured/enabled. If you have already loaded the Ingest Node pipelines or are using Logstash pipelines, you can ignore this warning.
2021-01-12T00:21:24.322-0800	INFO	instance/beat.go:455	filebeat start running.
2021-01-12T00:21:24.322-0800	INFO	[monitoring]	log/log.go:118	Starting metrics logging every 30s
2021-01-12T00:21:24.333-0800	INFO	memlog/store.go:119	Loading data file of 'C:\ProgramData\filebeat\registry\filebeat' succeeded. Active transaction id=2044767
2021-01-12T00:21:24.722-0800	INFO	memlog/store.go:124	Finished loading transaction log file for 'C:\ProgramData\filebeat\registry\filebeat'. Active transaction id=2065127
2021-01-12T00:21:24.724-0800	WARN	beater/filebeat.go:381	Filebeat is unable to load the Ingest Node pipelines for the configured modules because the Elasticsearch output is not configured/enabled. If you have already loaded the Ingest Node pipelines or are using Logstash pipelines, you can ignore this warning.
2021-01-12T00:21:24.728-0800	INFO	[registrar]	registrar/registrar.go:109	States Loaded from registrar: 536
2021-01-12T00:21:24.728-0800	INFO	[crawler]	beater/crawler.go:71	Loading Inputs: 1

```

Here is the result for running command:  
PS C:\Program Files\Filebeat\> .\filebeat.exe -c filebeat.yml -e -d "\*"

> {Timestamp:0001-01-01 00:00:00 +0000 UT  
> C Meta:null Fields:null Private:{Id:native::524288-81651-3962916764 PrevId: Finished:true Fileinfo: Source:C:\inetpub\logs\LogFiles\W3SVC6\u\_ex180530.log Offset:4138444 Timest  
> amp:2021-01-09 11:48:27.0786609 -0800 PST TTL:-1ns Type:log Meta:map FileStateOS:524288-81651-3962916764 IdentifierName:native} TimeSeries:false}  
> 2021-01-12T00:35:18.847-0800 DEBUG [registrar] registrar/registrar.go:231 Registrar state updates processed. Count: 1  
> 2021-01-12T00:35:18.849-0800 DEBUG [input] file/states.go:68 New state added for C:\inetpub\logs\LogFiles\W3SVC7\u\_ex190228.log  
> 2021-01-12T00:35:18.850-0800 DEBUG [acker] beater/acker.go:59 stateful ack {"count": 1}  
> 2021-01-12T00:35:18.850-0800 DEBUG [registrar] registrar/registrar.go:254 Registrar states cleaned up. Before: 8677, After: 8677, Pending: 0  
> 2021-01-12T00:35:18.851-0800 DEBUG [registrar] registrar/registrar.go:201 Registry file updated. 8677 active states.  
> 2021-01-12T00:35:19.130-0800 DEBUG [registrar] registrar/registrar.go:264 Processing 1 events  
> 2021-01-12T00:35:19.130-0800 DEBUG [publisher] pipeline/client.go:231 Pipeline client receives callback 'onFilteredOut' for event: {Timestamp:0001-01-01 00:00:00 +0000 UT  
> C Meta:null Fields:null Private:{Id:native::10158080-367138-3962916764 PrevId: Finished:true Fileinfo: Source:C:\inetpub\logs\LogFiles\W3SVC7\u\_ex190228.log Offset:2196283 Tim  
> estamp:2021-01-12 00:09:19.2842529 -0800 PST TTL:-1ns Type:log Meta:map FileStateOS:10158080-367138-3962916764 IdentifierName:native} TimeSeries:false}  
> 2021-01-12T00:35:19.130-0800 DEBUG [registrar] registrar/registrar.go:231 Registrar state updates processed. Count: 1  
> 2021-01-12T00:35:19.133-0800 DEBUG [input] file/states.go:68 New state added for C:\inetpub\logs\LogFiles\W3SVC13\u\_ex180923.log  
> 2021-01-12T00:35:19.133-0800 DEBUG [registrar] registrar/registrar.go:254 Registrar states cleaned up. Before: 8677, After: 8677, Pending: 0  
> 2021-01-12T00:35:19.134-0800 DEBUG [acker] beater/acker.go:59 stateful ack {"count": 1}  
> 2021-01-12T00:35:19.134-0800 DEBUG [registrar] registrar/registrar.go:201 Registry file updated. 8677 active states.

Pls review and give your advise if any information need to provide.

Thanks

---

<div class="post-metadata">

### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 12, 2021, 8:32am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/7 "2021-01-12T08:32:26Z")

</div>

Please don't post pictures of text, they are difficult to read, impossible to search and replicate (if it's code), and some people may not be even able to see them 🙂

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 12, 2021, 8:40am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/8 "2021-01-12T08:40:01Z")

</div>

I've just done correct the mistake.

Thanks for your reminder.

---

<div class="post-metadata">

### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 12, 2021, 8:47am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/9 "2021-01-12T08:47:28Z")

</div>

I can't figure out why this is happening sorry, hopefully one of the devs will stop by and comment 🙂

Thanks for adding all that detail!

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 13, 2021, 7:49am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/10 "2021-01-13T07:49:26Z")

</div>

😟

---

<div class="post-metadata">

### Author: ![MarianaD](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marianad/32/42687_2.png) [@MarianaD](https://discuss.elastic.co/u/MarianaD)
#### Post date: [January 13, 2021, 5:12pm UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/11 "2021-01-13T17:12:23Z")

</div>

hi @vuong43807, is the iis.log file being created when running from cmd, does it contain any logs?  
Also, when installing the service , were you running with elevated permission?

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 14, 2021, 7:30am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/12 "2021-01-14T07:30:52Z")

</div>

Hi @MarianaD,

We got many log look like below format

```
@WLALOG "2021-01-12 00:08:20", "www.abc.com", "130.211.0.157", "73.34.198.43, 152.199.98.136, 152.195.125.113, x.x.x.x, "GET", "/p/sporti-sofia-flowy-racerback-tankini-top-8181499/?&color=9325&size=9467&utm_source=google&utm_medium=cpc&utm_campaign=google-shopping", "200", "85060", "2405", "https://www.google.com/", "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36", "-"

@WLALOG "2021-01-05 00:51:11", “m.abc.com", "35.191.8.74", "35.184.179.37, 72.21.87.116, 152.195.124.185, x.x.x.x”, "GET", "/productbrand.asp?Caching=Y&Brand=1409", "200", "142520", "579", "-", "-", "-"

@WLALOG "2021-01-01 01:11:56", “[m.abc.com](http://m.abc.com), "35.191.8.77", "35.184.179.37, 72.21.87.116, 152.195.124.185, x.x.x.x, "GET", "/productbrand.asp?Caching=Y&Brand=1565", "200", "141590", "577", "-", "-", "-"

```

I alway installing the service with administrator permission . Any missing with this step ?

Could you confirm if the iis.log file being created with amount of content that mean the Filebeat working despite of running on foreground mode ?

Thanks,

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [January 18, 2021, 6:44am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/13 "2021-01-18T06:44:56Z")

</div>

🤔

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [February 3, 2021, 1:42am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/14 "2021-02-03T01:42:57Z")

</div>

I'm going to install the new version of Filebeat to see if it can fix the issue.  
Keep you updated.

Thanks,

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [February 22, 2021, 8:26am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/15 "2021-02-22T08:26:28Z")

</div>

Hi,

After installed the latest version 7.11.1 , we still get stuff with services starting.  
"Windows could not start the filebeat service on Local Computer.  
Error 1067: The process terminated unexpectedly"

Appreciate for your kindly help if possible.

😟

---

<div class="post-metadata">

### Author: ![vuong43807](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vuong43807](https://discuss.elastic.co/u/vuong43807)
#### Post date: [February 25, 2021, 3:44am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/16 "2021-02-25T03:44:21Z")

</div>

Hi,

It seems this is encountering a bug with Filebeat's `fileout/file.go` module, where it seems to be trying to access an object's key which does not exist but I don't know how to fix it out.

We are using Filebeat with Alertlogic on Windows server 2016 datacenter.

Anyone get the same issue ?

Thanks,

> ERROR [file] fileout/file.go:127 Failed to serialize the event: key not found  
> [github.com/elastic/beats/v7/libbeat/common.init](http://github.com/elastic/beats/v7/libbeat/common.init)  
> /go/src/[github.com/elastic/beats/libbeat/common/mapstr.go:41](http://github.com/elastic/beats/libbeat/common/mapstr.go:41)  
> runtime.doInit  
> /usr/local/go/src/runtime/proc.go:5474  
> runtime.doInit  
> /usr/local/go/src/runtime/proc.go:5469  
> runtime.doInit  
> /usr/local/go/src/runtime/proc.go:5469  
> runtime.doInit  
> /usr/local/go/src/runtime/proc.go:5469  
> runtime.doInit  
> /usr/local/go/src/runtime/proc.go:5469  
> runtime.main  
> /usr/local/go/src/runtime/proc.go:190  
> runtime.goexit  
> /usr/local/go/src/runtime/asm\_amd64.s:1373

---

<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [March 25, 2021, 5:44am UTC](https://discuss.elastic.co/t/filebeat-windows-service-not-starting/260428/17 "2021-03-25T05:44:54Z")

</div>

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