# Found xpack.reporting.capture.timeouts.openUrl timeout during create report pdf on elastic 7.11.2 **URL:** \ **Category:** Kibana\ **Tags:** elastic-stack-reporting\ **Created:** [July 1, 2021, 5:02pm UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582 "2021-07-01T17:02:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![golfreeze](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/golfreeze/32/91053_2.png) [@golfreeze](https://discuss.elastic.co/u/golfreeze)\ **Post date:** [July 1, 2021, 5:02pm UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582/1 "2021-07-01T17:02:34Z")
elastic 7.11.2 xpack.reporting.capture.timeouts.openUrl timeout on security onion and try to added xpack.reporting.capture.timeouts.renderComplete: 120000 xpack.reporting.capture.timeouts.openUrl: 120000 xpack.reporting.queue.timeout: 240000 and then still got same error , please kindly recommend ---
**Author:** ![Dzmitry](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dzmitry/32/65026_2.png) [@Dzmitry](https://discuss.elastic.co/u/Dzmitry)\ **Post date:** [July 2, 2021, 12:52pm UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582/2 "2021-07-02T12:52:44Z")
Hi @golfreeze What is the size of RAM for Kibana? It might be 1GB, which isn't enough to run the Kibana server and the headless browser + other background processes. PDF and PNG reports can work normally when the Kibana instance has at least 2GB of RAM. A 4GB instance may be needed for large dashboards such as the sample data dashboards. Please share info about your deployment, or you might want to try allocating more RAM for Kibana Regards, Dima ---
**Author:** ![golfreeze](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/golfreeze/32/91053_2.png) [@golfreeze](https://discuss.elastic.co/u/golfreeze)\ **Post date:** [July 2, 2021, 1:18pm UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582/3 "2021-07-02T13:18:14Z")
Hi Dima Thank you for your comment My master node ram assign for : 15GB free -h total used free shared buff/cache available Mem: 15G 9.6G 220M 2.9M 5.9G 6.0G Swap: 0B 0B 0B ---
**Author:** ![Dzmitry](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dzmitry/32/65026_2.png) [@Dzmitry](https://discuss.elastic.co/u/Dzmitry)\ **Post date:** [July 2, 2021, 1:20pm UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582/4 "2021-07-02T13:20:50Z")
Ok, good to know! Please check this [configuration settings](https://www.elastic.co/guide/en/kibana/current/production.html#memory) and try to restart your Kibana instance with adjusted memory size Regards, Dima ---
**Author:** ![golfreeze](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/golfreeze/32/91053_2.png) [@golfreeze](https://discuss.elastic.co/u/golfreeze)\ **Post date:** [July 3, 2021, 7:39am UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582/5 "2021-07-03T07:39:35Z")
Hi Dima, Sorry for more information I am using Security onion 2.3.51 also , and try to added still same error , Do you have another recommend ? Thank you. ---
**Author:** ![Dzmitry](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dzmitry/32/65026_2.png) [@Dzmitry](https://discuss.elastic.co/u/Dzmitry)\ **Post date:** [July 6, 2021, 4:49pm UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582/6 "2021-07-06T16:49:55Z")
Hi @golfreeze , Unfortunately I'm not familiar with Security onion and have no idea if it may have any implications for Kibana or reporting speciically. I suggest check our [troubleshooting](https://www.elastic.co/guide/en/kibana/current/reporting-troubleshooting.html) guide for reporting Regards, Dima ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [August 3, 2021, 4:50pm UTC](https://discuss.elastic.co/t/found-xpack-reporting-capture-timeouts-openurl-timeout-during-create-report-pdf-on-elastic-7-11-2/277582/7 "2021-08-03T16:50:14Z")
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