# Generate PDF Report Fails **URL:** \ **Category:** Kibana\ **Tags:** elastic-stack-reporting\ **Created:** [February 8, 2021, 3:13am UTC](https://discuss.elastic.co/t/generate-pdf-report-fails/263537 "2021-02-08T03:13:00Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![AClerk](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/aclerk/32/55297_2.png) [@AClerk](https://discuss.elastic.co/u/AClerk)\ **Post date:** [February 8, 2021, 3:13am UTC](https://discuss.elastic.co/t/generate-pdf-report-fails/263537/1 "2021-02-08T03:13:01Z")
Hello, I have checked previous posts but still cannot find a solution. Kibana/Elastic version - 7.9.1 5 Elastic nodes 2 Kibana nodes Platinum licenses When I try to generate a pdf report, it fails. I also have a standalone test env, and there the pdf function works well. Appreciate your guidance and advise. The errors I see in Kibana logs ```auto {"type":"error","@timestamp":"2021-02-07T22:39:59Z","tags":["warning","process"],"pid":698,"level":"error","error":{"message":"TimeoutError: waiting for target failed: timeout 30000ms exceeded\n at Function.waitWithTimeout (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:215:26)\n at Browser.waitForTarget (/usr/share/kibana/node_modules/puppeteer-core/lib/Browser.js:214:27)\n at Browser. (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:112:23)\n at Launcher.launch (/usr/share/kibana/node_modules/puppeteer-core/lib/Launcher.js:185:21)\n at process._tickCallback (internal/process/next_tick.js:68:7)","name":"UnhandledPromiseRejectionWarning","stack":"UnhandledPromiseRejectionWarning: TimeoutError: waiting for target failed: timeout 30000ms exceeded\n at Function.waitWithTimeout (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:215:26)\n at Browser.waitForTarget (/usr/share/kibana/node_modules/puppeteer-core/lib/Browser.js:214:27)\n at Browser. (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:112:23)\n at Launcher.launch (/usr/share/kibana/node_modules/puppeteer-core/lib/Launcher.js:185:21)\n at process._tickCallback (internal/process/next_tick.js:68:7)\n at emitWarning (internal/process/promises.js:97:15)\n at emitPromiseRejectionWarnings (internal/process/promises.js:143:7)\n at process._tickCallback (internal/process/next_tick.js:69:34)"},"message":"TimeoutError: waiting for target failed: timeout 30000ms exceeded\n at Function.waitWithTimeout (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:215:26)\n at Browser.waitForTarget (/usr/share/kibana/node_modules/puppeteer-core/lib/Browser.js:214:27)\n at Browser. (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:112:23)\n at Launcher.launch (/usr/share/kibana/node_modules/puppeteer-core/lib/Launcher.js:185:21)\n at process._tickCallback (internal/process/next_tick.js:68:7)"} {"type":"log","@timestamp":"2021-02-07T22:39:59Z","tags":["error","plugins","reporting","esqueue","queue-worker","error"],"pid":698,"message":"kikaaedb00je07cbf19td7ap - Failure occurred on job kkvqb3ov00ja17d8ab9eql7c: Error: Error spawning Chromium browser: [TimeoutError: waiting for target failed: timeout 30000ms exceeded]\n at Observable.Rx.Observable.create [as _subscribe] (/usr/share/kibana/x-pack/plugins/reporting/server/browsers/chromium/driver_factory/index.js:126:24)"} {"type":"log","@timestamp":"2021-02-07T22:39:59Z","tags":["warning","plugins","reporting","esqueue","queue-worker"],"pid":698,"message":"kikaaedb00je07cbf19td7ap - Failing job kkvqb3ov00ja17d8ab9eql7c"} {"type":"error","@timestamp":"2021-02-07T22:39:59Z","tags":["warning","process"],"pid":698,"level":"error","error":{"message":"Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 197)","name":"UnhandledPromiseRejectionWarning","stack":"TimeoutError: waiting for target failed: timeout 30000ms exceeded\n at Function.waitWithTimeout (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:215:26)\n at Browser.waitForTarget (/usr/share/kibana/node_modules/puppeteer-core/lib/Browser.js:214:27)\n at Browser. (/usr/share/kibana/node_modules/puppeteer-core/lib/helper.js:112:23)\n at Launcher.launch (/usr/share/kibana/node_modules/puppeteer-core/lib/Launcher.js:185:21)\n at process._tickCallback (internal/process/next_tick.js:68:7)"},"message":"Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 197)"} ``` Cheers! ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [February 8, 2021, 6:02am UTC](https://discuss.elastic.co/t/generate-pdf-report-fails/263537/2 "2021-02-08T06:02:29Z")
Most likely all the needed dependencies are not installed on the server you are running Kibana on See [here](https://www.elastic.co/guide/en/kibana/current/reporting-troubleshooting.html#reporting-troubleshooting-system-dependencies) ---
**Author:** ![AClerk](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/aclerk/32/55297_2.png) [@AClerk](https://discuss.elastic.co/u/AClerk)\ **Post date:** [February 8, 2021, 10:05pm UTC](https://discuss.elastic.co/t/generate-pdf-report-fails/263537/3 "2021-02-08T22:05:51Z")
Checking with `rpm -qa` or `yum list installed` shows none of the packages are installed. However, the same results on my test environment (where pdf reports work well) So, how can I check if I am missing these packages or it is something else? i.e. wrong configurations/settings? ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [February 8, 2021, 10:56pm UTC](https://discuss.elastic.co/t/generate-pdf-report-fails/263537/4 "2021-02-08T22:56:55Z")
> [@AClerk](#): > > `Error: Error spawning Chromium browser: [TimeoutError: waiting for target failed: timeout 30000ms exceeded]\n ` That usually means it can not find the required dependencies, I would run through the installs whether they are reported missing or not. You can also set kibana logs to verbose. `logging.verbose: true` ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 8, 2021, 10:57pm UTC](https://discuss.elastic.co/t/generate-pdf-report-fails/263537/5 "2021-03-08T22:57:10Z")
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