# GeoIP not working

**URL:** https://discuss.elastic.co/t/geoip-not-working/85760
**Category:** Kibana
**Created:** [May 15, 2017, 12:21pm UTC](https://discuss.elastic.co/t/geoip-not-working/85760 "2017-05-15T12:21:47Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![BrunoC](https://avatars.discourse-cdn.com/v4/letter/b/2acd7d/32.png) [@BrunoC](https://discuss.elastic.co/u/BrunoC)
#### Post date: [May 15, 2017, 12:21pm UTC](https://discuss.elastic.co/t/geoip-not-working/85760/1 "2017-05-15T12:21:47Z")

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I have a problem with GeoIP, when I try to import a visualization that uses it, it show me this error :

```
Could not locate that index-pattern-field (id: geoip.country_code3.raw)

```

Any idea?

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### Author: ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)
#### Post date: [May 15, 2017, 7:20pm UTC](https://discuss.elastic.co/t/geoip-not-working/85760/2 "2017-05-15T19:20:41Z")

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hi  
What version of Elastic Stack are you using? Can you show exact screenshot what you are seeing and also check the logs. It would be good if you see the field\_mapping as well.

Thanks  
Rashmi

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<div class="post-metadata">

### Author: ![BrunoC](https://avatars.discourse-cdn.com/v4/letter/b/2acd7d/32.png) [@BrunoC](https://discuss.elastic.co/u/BrunoC)
#### Post date: [May 17, 2017, 7:42am UTC](https://discuss.elastic.co/t/geoip-not-working/85760/3 "2017-05-17T07:42:00Z")

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Hello,

I have no idea which version I'm running since I installed it thought apt-get.

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [June 14, 2017, 7:42am UTC](https://discuss.elastic.co/t/geoip-not-working/85760/4 "2017-06-14T07:42:57Z")

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