# GeoIP problems

**URL:** <https://discuss.elastic.co/t/geoip-problems/368244>\
**Category:** Elasticsearch\
**Created:** [October 4, 2024, 9:58am UTC](https://discuss.elastic.co/t/geoip-problems/368244 "2024-10-04T09:58:43Z")\
**Posts on this page:** 1\
**Showing post:** 5

<div class="post-metadata">

**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [October 4, 2024, 4:11pm UTC](https://discuss.elastic.co/t/geoip-problems/368244/5 "2024-10-04T16:11:03Z")

</div>

> [@akrog79](#):
>
> ` "failed_downloads": 1,` \<\< THIS

So, the actual downloads come from buckets on GCP. Perhaps your firewall is blocking them...

Go to your elasticsearch VM and try

```auto
curl -O "https://storage.googleapis.com/elastic-paisano-production/maxmind/GeoLite2-City.tgz?X-Goog-Algorithm=GOOG4-RSA-SHA256&X-Goog-Credential=elastic-paisano-production%40elastic-apps-163815.iam.gserviceaccount.com%2F20241004%2Fhenk%2Fstorage%2Fgoog4_request&X-Goog-Date=20241004T000027Z&X-Goog-Expires=86400&X-Goog-SignedHeaders=host&X-Goog-Signature=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"

```

You should get a tar.gz...

If not you may need to manage manually...

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_[View the full topic](https://discuss.elastic.co/t/geoip-problems/368244)._