# Getting a internal server error (500) with django app using apm

**URL:** <https://discuss.elastic.co/t/getting-a-internal-server-error-500-with-django-app-using-apm/234660>\
**Category:** APM\
**Tags:** ui\
**Created:** [May 28, 2020, 6:07am UTC](https://discuss.elastic.co/t/getting-a-internal-server-error-500-with-django-app-using-apm/234660 "2020-05-28T06:07:05Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![syost](https://avatars.discourse-cdn.com/v4/letter/s/da6949/32.png) [@syost](https://discuss.elastic.co/u/syost)\
**Post date:** [May 28, 2020, 6:07am UTC](https://discuss.elastic.co/t/getting-a-internal-server-error-500-with-django-app-using-apm/234660/1 "2020-05-28T06:07:05Z")

</div>

**Kibana version** : 7.7  
**Elasticsearch version** : 7.7  
**APM Server version** : 7.7  
**APM Agent language and version** : python 3.8 (django application)

**Browser version** : Firefox 68.8

**Original install method (e.g. download page, yum, deb, from source, etc.) and version**:

```auto
curl -L -O https://artifacts.elastic.co/downloads/apm-server/apm-server-7.7.0-x86_64.rpm
sudo rpm -vi apm-server-7.7.0-x86_64.rpm

```

**Fresh install or upgraded from other version?** : Fresh install

**Is there anything special in your setup?** Nothing special, no load balancer, no xpack, no logstash.

**Description of the problem** :  
I have a perfectly working django application. I followed the guide with the "add apm" page of Kibana. The apm agent is running, the apm server is running, and indexes are being made. Ican see my application...

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/9/99e33790a35878628ff9c66f3d8c0644b40eedf7.png)

However, when I click on the service "django-stellar" it takes me to a page where I don't see any of my data and the following message pops up.  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/1/1/118293210cbeb27a5e988a9c21b1055111c50e85.png)

**Provide logs and/or server output** :  
I haven't configured logging so I'm not sure where it's writting log information. If you need that please let me know.

---

<div class="post-metadata">

**Author:** ![caue.marcondes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/caue.marcondes/32/61739_2.png) [@caue.marcondes](https://discuss.elastic.co/u/caue.marcondes)\
**Post date:** [June 2, 2020, 9:44am UTC](https://discuss.elastic.co/t/getting-a-internal-server-error-500-with-django-app-using-apm/234660/2 "2020-06-02T09:44:55Z")

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Hi @syost,

The fix for this error is going to be released on `v7.8` , you can find the fix [here](https://github.com/elastic/kibana/pull/64627).

But you can keep using APM even with this error.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 23, 2020, 5:45am UTC](https://discuss.elastic.co/t/getting-a-internal-server-error-500-with-django-app-using-apm/234660/3 "2020-06-23T05:45:00Z")

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