# Getting onhandled courier request error: Request Timeout after 30000ms

**URL:** <https://discuss.elastic.co/t/getting-onhandled-courier-request-error-request-timeout-after-30000ms/63416>\
**Category:** Kibana\
**Created:** [October 19, 2016, 3:41pm UTC](https://discuss.elastic.co/t/getting-onhandled-courier-request-error-request-timeout-after-30000ms/63416 "2016-10-19T15:41:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![balubollam](https://avatars.discourse-cdn.com/v4/letter/b/a587f6/32.png) [@balubollam](https://discuss.elastic.co/u/balubollam)\
**Post date:** [October 19, 2016, 3:41pm UTC](https://discuss.elastic.co/t/getting-onhandled-courier-request-error-request-timeout-after-30000ms/63416/1 "2016-10-19T15:41:42Z")

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Hi Everyone,

We have connected Our ES2.3 to kibana4.5.4

We are getting Courier Fetch Error: unhandled courier request error: Request Timeout after 30000ms  
Error: unhandled courier request error: Request Timeout after 30000ms  
handleError@[http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:90069:23](http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:90069:23)  
AbstractReqProvider/AbstractReq.prototype.handleFailure@[http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:89989:15](http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:89989:15)  
callClient/\</\<@[http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:89883:14](http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:89883:14)  
callClient/\<@[http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:89881:10](http://kibana.ktree.org:5666/bundles/kibana.bundle.js?v=10000:89881:10)  
processQueue@[http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:42079:29](http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:42079:29)  
scheduleProcessQueue/\<@[http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:42095:28](http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:42095:28)  
$RootScopeProvider/this.$get\</Scope.prototype.$eval@[http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:43323:17](http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:43323:17)  
$RootScopeProvider/this.$get\</Scope.prototype.$digest@[http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:43134:16](http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:43134:16)  
$RootScopeProvider/this.$get\</Scope.prototype.$evalAsync/\<@[http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:43362:16](http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:43362:16)  
completeOutstandingRequest@[http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:32841:8](http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:32841:8)  
Browser/self.defer/timeoutId\<@[http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:33118:8](http://kibana.ktree.org:5666/bundles/commons.bundle.js?v=10000:33118:8)

Even we tried Different changes  
elasticsearch.requestTimeout: 100000 //NOt working Still  
OR  
request\_timeout //Not working still  
OR  
elasticsearch.pingTimeout: 9000 //Not Working still

Please anyone help me Out  
Thanks in advance

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<div class="post-metadata">

**Author:** ![polyfractal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/polyfractal/32/48162_2.png) [@polyfractal](https://discuss.elastic.co/u/polyfractal)\
**Post date:** [October 19, 2016, 4:39pm UTC](https://discuss.elastic.co/t/getting-onhandled-courier-request-error-request-timeout-after-30000ms/63416/2 "2016-10-19T16:39:25Z")

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Moving to the Kibana subforum.

In general, can you confirm that your Elasticsearch server is accessible via HTTP on the configured ports, from the kibana server's machine?

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**Author:** ![balubollam](https://avatars.discourse-cdn.com/v4/letter/b/a587f6/32.png) [@balubollam](https://discuss.elastic.co/u/balubollam)\
**Post date:** [October 19, 2016, 5:56pm UTC](https://discuss.elastic.co/t/getting-onhandled-courier-request-error-request-timeout-after-30000ms/63416/3 "2016-10-19T17:56:12Z")

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Thanks for reply......Yes when I do telnet in that kibana server with that particular port it is working and also HTTP through CURL also working

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:36pm UTC](https://discuss.elastic.co/t/getting-onhandled-courier-request-error-request-timeout-after-30000ms/63416/4 "2017-07-06T13:36:09Z")

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