# Graylog-web-Interface down problem

**URL:** <https://discuss.elastic.co/t/graylog-web-interface-down-problem/136764>\
**Category:** Elasticsearch\
**Created:** [June 20, 2018, 9:35pm UTC](https://discuss.elastic.co/t/graylog-web-interface-down-problem/136764 "2018-06-20T21:35:32Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tafsir\_Alam](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tafsir_alam/32/72861_2.png) [@Tafsir\_Alam](https://discuss.elastic.co/u/Tafsir_Alam)\
**Post date:** [June 20, 2018, 9:35pm UTC](https://discuss.elastic.co/t/graylog-web-interface-down-problem/136764/1 "2018-06-20T21:35:33Z")

</div>

Hi All,

Approx from 10-15 days, I am continuously facing **graylog web-interface** down problem. First it's slow down and then after it finally went down by throwing **503** error.

Here are the logs that I am getting:

```auto
2018-06-20 11:51:24,205 - [ERROR] - from org.graylog2.restclient.lib.ApiClient in pool-74-thread-1
API call Interrupted
java.lang.InterruptedException: null
        at java.util.concurrent.locks.AbstractQueuedSynchronizer.doAcquireSharedNanos(AbstractQueuedSynchronizer.java:1039) ~[na:1.8.0_25]
        at java.util.concurrent.locks.AbstractQueuedSynchronizer.tryAcquireSharedNanos(AbstractQueuedSynchronizer.java:1328) ~[na:1.8.0_25]
        at java.util.concurrent.CountDownLatch.await(CountDownLatch.java:277) ~[na:1.8.0_25]
        at com.ning.http.client.providers.netty.future.NettyResponseFuture.get(NettyResponseFuture.java:158) ~[com.ning.async-http-client-1.9.31.jar:na]
        at org.graylog2.restclient.lib.ApiClientImpl$ApiRequestBuilder.executeOnAll(ApiClientImpl.java:608) ~[org.graylog2.graylog2-rest-client--1.3.0-1.3.0.jar:na]
        at controllers.api.MetricsController$PollingJob.run(MetricsController.java:117) [graylog-web-interface.graylog-web-interface-1.3.0.jar:1.3.0]
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [na:1.8.0_25]
        at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308) [na:1.8.0_25]
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180) [na:1.8.0_25]
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294) [na:1.8.0_25]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_25]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_25]
        at java.lang.Thread.run(Thread.java:745) [na:1.8.0_25]

2018-06-20 11:51:24,215 - [ERROR] - from org.graylog2.restclient.lib.ApiClient in pool-73-thread-1
API call Interrupted
java.lang.InterruptedException: null
        at java.util.concurrent.locks.AbstractQueuedSynchronizer.doAcquireSharedNanos(AbstractQueuedSynchronizer.java:1039) ~[na:1.8.0_25]
        at java.util.concurrent.locks.AbstractQueuedSynchronizer.tryAcquireSharedNanos(AbstractQueuedSynchronizer.java:1328) ~[na:1.8.0_25]
        at java.util.concurrent.CountDownLatch.await(CountDownLatch.java:277) ~[na:1.8.0_25]
        at com.ning.http.client.providers.netty.future.NettyResponseFuture.get(NettyResponseFuture.java:158) ~[com.ning.async-http-client-1.9.31.jar:na]
        at org.graylog2.restclient.lib.ApiClientImpl$ApiRequestBuilder.executeOnAll(ApiClientImpl.java:608) ~[org.graylog2.graylog2-rest-client--1.3.0-1.3.0.jar:na]
        at controllers.api.MetricsController$PollingJob.run(MetricsController.java:117) [graylog-web-interface.graylog-web-interface-1.3.0.jar:1.3.0]
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [na:1.8.0_25]
        at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308) [na:1.8.0_25]
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180) [na:1.8.0_25]
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294) [na:1.8.0_25]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_25]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_25]
        at java.lang.Thread.run(Thread.java:745) [na:1.8.0_25]

```

Elasticsearch Version that I am using - "1.3.4"  
Graylog-web-interface version - "1.3.0"

Thanks  
Tafsir Alam

---

<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [June 20, 2018, 9:42pm UTC](https://discuss.elastic.co/t/graylog-web-interface-down-problem/136764/2 "2018-06-20T21:42:27Z")

</div>

This looks like a Graylog specific problem, we can't help with that sorry.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 18, 2018, 9:42pm UTC](https://discuss.elastic.co/t/graylog-web-interface-down-problem/136764/3 "2018-07-18T21:42:27Z")

</div>

Closed on July 18, 2018, 9:42pm UTC

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.