# Heartbeat won't be monitoring the subdomain URL's

**URL:** <https://discuss.elastic.co/t/heartbeat-wont-be-monitoring-the-subdomain-urls/306842>\
**Category:** Beats\
**Tags:** heartbeat\
**Created:** [June 10, 2022, 2:12am UTC](https://discuss.elastic.co/t/heartbeat-wont-be-monitoring-the-subdomain-urls/306842 "2022-06-10T02:12:17Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![chanduprasad](https://avatars.discourse-cdn.com/v4/letter/c/3be4f8/32.png) [@chanduprasad](https://discuss.elastic.co/u/chanduprasad)\
**Post date:** [June 10, 2022, 2:12am UTC](https://discuss.elastic.co/t/heartbeat-wont-be-monitoring-the-subdomain-urls/306842/1 "2022-06-10T02:12:17Z")

</div>

Hi, I am trying to monitoring the https urls using heartbeat implementation. Am able to get the status of url is " **UP**" for full domain ([https://grafana-test.com](https://grafana-test.com)")url's but its showing always **DOWN** for the subdomain url's. Error msg: Error Get "[https://grafana.xxx.com/login](https://grafana.xxx.com/login)": unexpected EOF . Am not sure where will be the problem. Can you suggest us the solution to get status "UP" for all urls.

---

<div class="post-metadata">

**Author:** ![kyungeunni](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kyungeunni/32/125539_2.png) [@kyungeunni](https://discuss.elastic.co/u/kyungeunni)\
**Post date:** [June 14, 2022, 12:32pm UTC](https://discuss.elastic.co/t/heartbeat-wont-be-monitoring-the-subdomain-urls/306842/2 "2022-06-14T12:32:30Z")

</div>

Hi @chanduprasad,

What heartbeat version are you using? Can you also share your configs, please?

Also are there any network restrictions(firewall or proxy) that heartbeat can not reach your subdomain URLs?

---

<div class="post-metadata">

**Author:** ![chanduprasad](https://avatars.discourse-cdn.com/v4/letter/c/3be4f8/32.png) [@chanduprasad](https://discuss.elastic.co/u/chanduprasad)\
**Post date:** [June 15, 2022, 1:18am UTC](https://discuss.elastic.co/t/heartbeat-wont-be-monitoring-the-subdomain-urls/306842/3 "2022-06-15T01:18:15Z")

</div>

Hi, Its happening due to my networking rules proxy. After enabled its working fine and able to get the domain status in uptime monitor

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 13, 2022, 1:19am UTC](https://discuss.elastic.co/t/heartbeat-wont-be-monitoring-the-subdomain-urls/306842/4 "2022-07-13T01:19:01Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.