# Help kibana did not load properly. check the server output for more information

**URL:** https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235
**Category:** Kibana
**Created:** [April 17, 2019, 8:42am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235 "2019-04-17T08:42:43Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![nmgxamdzq](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@nmgxamdzq](https://discuss.elastic.co/u/nmgxamdzq)
#### Post date: [April 17, 2019, 8:42am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/1 "2019-04-17T08:42:43Z")

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l used the elasticsearch 6.5.4 and kibana6.5.4 . but l find the error as title when l open the kibana by chrome.by the f12,l get the error as below. many thanks for help.

 ![%E4%BC%81%E4%B8%9A%E5%BE%AE%E4%BF%A1%E6%88%AA%E5%9B%BE_20190417163703](https://us1.discourse-cdn.com/elastic/original/3X/4/0/4046f19022f7f62514711ee4281fd493decba2d0.png)

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### Author: ![sebastien](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sebastien/32/36119_2.png) [@sebastien](https://discuss.elastic.co/u/sebastien)
#### Post date: [April 17, 2019, 8:47am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/2 "2019-04-17T08:47:25Z")

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Hello @nmgxamdzq

Can you share the kibana server console error so we can investigate?

Cheers

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### Author: ![nmgxamdzq](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@nmgxamdzq](https://discuss.elastic.co/u/nmgxamdzq)
#### Post date: [April 17, 2019, 9:03am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/3 "2019-04-17T09:03:59Z")

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> [@sebastien](#):
>
> Can you share the kibana server console error so we can investigate

thanks for your reply,I reproduced the error scene,the log of kibana& chrome as below.

 ![picture3](https://us1.discourse-cdn.com/elastic/original/3X/4/9/49c783f04054c0609ba8223c068a8887963e5581.png) ![picture4](https://us1.discourse-cdn.com/elastic/original/3X/0/b/0b3582e689df8f9363cd63545d78d76c4e467651.png)

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### Author: ![nmgxamdzq](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@nmgxamdzq](https://discuss.elastic.co/u/nmgxamdzq)
#### Post date: [April 17, 2019, 9:10am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/4 "2019-04-17T09:10:26Z")

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What puzzles me is this mistake does not occur every time,and l find that the chrome can not connect the vendors.bundle.js which is 12M size when error.

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### Author: ![sebastien](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sebastien/32/36119_2.png) [@sebastien](https://discuss.elastic.co/u/sebastien)
#### Post date: [April 17, 2019, 9:43am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/5 "2019-04-17T09:43:17Z")

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It seems that you have a problem connecting to the Elasticsearch cluster. Since when did you start getting this problem? The fact that sometimes it connects sometimes not is indeed strange.

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### Author: ![nmgxamdzq](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@nmgxamdzq](https://discuss.elastic.co/u/nmgxamdzq)
#### Post date: [April 17, 2019, 10:04am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/6 "2019-04-17T10:04:28Z")

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There have been problems since the kibana installation.l installed the kibana on the es master node,and all IP are intranet IP.Interestingly,no error occurred when l open the kibana by the firefox.Is it because chrome can't load the huge js?

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### Author: ![sebastien](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sebastien/32/36119_2.png) [@sebastien](https://discuss.elastic.co/u/sebastien)
#### Post date: [April 17, 2019, 10:08am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/7 "2019-04-17T10:08:32Z")

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I don't think this error is browser related. In the logs from the kibana server that you sent I don't see any error though. Isn't there anything else in the logs that could help debug the error?

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### Author: ![nmgxamdzq](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@nmgxamdzq](https://discuss.elastic.co/u/nmgxamdzq)
#### Post date: [April 29, 2019, 2:54am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/9 "2019-04-29T02:54:42Z")

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Thank you very much for your help. I will pay attention to this issue in the future.If any results I will record here.

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [May 27, 2019, 2:54am UTC](https://discuss.elastic.co/t/help-kibana-did-not-load-properly-check-the-server-output-for-more-information/177235/10 "2019-05-27T02:54:58Z")

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