# HELP - Logstash isn't working! **URL:** \ **Category:** Logstash\ **Created:** [March 30, 2017, 8:01am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614 "2017-03-30T08:01:10Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [March 30, 2017, 8:01am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/1 "2017-03-30T08:01:10Z")
Hey guys, , I'm in the process of installing Logstash, but I'm stuck halfway. This is what's happening: ![](https://us1.discourse-cdn.com/elastic/original/3X/9/3/93e6a8522712fe4e9d6c868f1f7b609f7bd6fb30.png) ![](https://us1.discourse-cdn.com/elastic/original/3X/5/f/5f4344008f7015cd5877d69a35f90b1c7a445090.png) What am I supposed to do? I really need to install it ASAP. Thanks, Safa ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [March 30, 2017, 8:01am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/2 "2017-03-30T08:01:54Z")
Please don't post pictures of text, they are difficult to read and some people may not be even able to see them. 🙂 Why don't you run the latest? ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [March 30, 2017, 8:03am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/3 "2017-03-30T08:03:48Z")
Oh sorry, but I highlighted the errors appearing 🙂 I installed Kibana and ES version 5.2.2, so I really don't want to update everything all over again. 😕 ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [March 30, 2017, 8:04am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/4 "2017-03-30T08:04:41Z")
Why do you need to update everything, just use a more recent version of LS. ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [March 30, 2017, 8:05am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/5 "2017-03-30T08:05:44Z")
But isn't everything supposed to be the same version? I'm not sure if installing LS 5.3 will fix this problem, though. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [March 30, 2017, 8:06am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/6 "2017-03-30T08:06:37Z")
Your URL shows you are trying to install 2.2? ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [March 30, 2017, 8:08am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/7 "2017-03-30T08:08:46Z")
Yeah, I just typed 'sudo apt-get install logstash' and it showed that it's trying to install 2.2. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [March 30, 2017, 8:09am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/8 "2017-03-30T08:09:50Z")
Right, that's my point. I'd suggest you check your repository settings - [https://www.elastic.co/guide/en/logstash/current/installing-logstash.html#package-repositories](https://www.elastic.co/guide/en/logstash/current/installing-logstash.html#package-repositories) ---
**Author:** ![rayl7786](https://avatars.discourse-cdn.com/v4/letter/r/a5b964/32.png) [@rayl7786](https://discuss.elastic.co/u/rayl7786)\ **Post date:** [March 30, 2017, 1:36pm UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/9 "2017-03-30T13:36:33Z")
Yea, as stated earlier, it looks like the repository definition is incorrect. Below should be the one to add to /etc/apt/sources.list or create your own file under /etc/apt/sources.list.d/ deb [https://artifacts.elastic.co/packages/5.x/apt](https://artifacts.elastic.co/packages/5.x/apt) stable main ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [April 1, 2017, 7:59am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/10 "2017-04-01T07:59:18Z")
Thanks a lot guys, I passed the point where I was stuck. But now I'm stuck elsewhere... It says Logstash is already running, then it says file doesn't exist. ![](https://us1.discourse-cdn.com/elastic/original/3X/6/b/6b38f85e1625bc6ebc7d92ba477c6b8b3f672bd8.png) Sooo weird.... ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 1, 2017, 8:19am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/11 "2017-04-01T08:19:40Z")
Again. please don't post pictures of text, they are difficult to read and some people may not be even able to see them. What OS are you on? What version? ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [April 1, 2017, 8:24am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/12 "2017-04-01T08:24:39Z")
I'm on Ubuntu 14.05. The output of sudo service logstash configtest says "unrecognized service". And the output of sudo service logstash start says "job is already running". ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 1, 2017, 8:31am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/13 "2017-04-01T08:31:23Z")
> [@safasalwan](#): > > sudo service logstash configtest That's not a valid argument afaik. What are you trying to do here? ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [April 1, 2017, 8:47am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/14 "2017-04-01T08:47:44Z")
I'm following [THIS](https://www.digitalocean.com/community/tutorials/how-to-install-elasticsearch-logstash-and-kibana-elk-stack-on-ubuntu-14-04) documentation by DO. This is what it says: "Test your Logstash configuration with this command: [_sudo service logstash configtest_] It should display **Configuration OK** if there are no syntax errors. Otherwise, try and read the error output to see what's wrong with your Logstash configuration." ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [April 2, 2017, 5:43am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/15 "2017-04-02T05:43:52Z")
I'm trying to execute this command: "sudo update-rc.d logstash defaults 96 9" this is the output: "update-rc.d: /etc/init.d/logstash: file does not exist" What's missing here? ---
**Author:** ![theuntergeek](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/theuntergeek/32/44961_2.png) [@theuntergeek](https://discuss.elastic.co/u/theuntergeek)\ **Post date:** [April 3, 2017, 4:04pm UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/16 "2017-04-03T16:04:25Z")
Why are you running an old tutorial (more than 2 years old, in fact) for an old version of Logstash, instead of getting the [documentation from the source](https://www.elastic.co/guide/en/logstash/current/installing-logstash.html)? You would have learned that [Logstash v5 automatically detects the correct init system (SysV, upstart, systemd) and installs the appropriate scripts.](https://www.elastic.co/guide/en/logstash/current/running-logstash.html) If you don't like starting Logstash with upstart (`sudo initctl start logstash`) and still want it to use SysV style, you can force-create a SysV init script by running: ```auto /usr/share/logstash/bin/system-install /etc/logstash/startup.options sysv ``` The commands you attempted above may work after that. ---
**Author:** ![safasalwan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/safasalwan/32/16563_2.png) [@safasalwan](https://discuss.elastic.co/u/safasalwan)\ **Post date:** [April 4, 2017, 8:14am UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/17 "2017-04-04T08:14:47Z")
## I tried following both documentations, none of them worked. When I run [quote="theuntergeek, post:16, topic:80614"] sudo initctl start logstash [/quote] it says command not found. And when I run [quote="theuntergeek, post:16, topic:80614"] /usr/share/logstash/bin/system-install /etc/logstash/startup.options sysv [/quote] it says unable to install system startup script for Logstash. What's the problem here? ---
**Author:** ![theuntergeek](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/theuntergeek/32/44961_2.png) [@theuntergeek](https://discuss.elastic.co/u/theuntergeek)\ **Post date:** [April 4, 2017, 3:23pm UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/18 "2017-04-04T15:23:09Z")
If `initctl` is not present on Ubuntu 14.04, you must have a setup that differs from default Ubuntu 14.04. The `initctl` command is present on Ubuntu 14.04 by default: ```auto root@ubuntu1404-pkg-test:~$ initctl initctl: missing command Try `initctl --help' for more information. ``` It would be helpful if you would cut and paste the errors here between rows of triple back-ticks, like this: ```` ``` PASTED CODE ``` ```` Without output, it will be difficult—if not impossible—to resolve your issue. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [May 2, 2017, 3:23pm UTC](https://discuss.elastic.co/t/help-logstash-isnt-working/80614/19 "2017-05-02T15:23:37Z")
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