# Hi community, i have issue in observability\>alerts. i was trying to sort alerts using error.message field. now alerts are not displayed in alerts page and getting error "Cannot retrieve search results No mapping found for \[error.message\]

**URL:** <https://discuss.elastic.co/t/hi-community-i-have-issue-in-observability-alerts-i-was-trying-to-sort-alerts-using-error-message-field-now-alerts-are-not-displayed-in-alerts-page-and-getting-error-cannot-retrieve-search-results-no-mapping-found-for-error-message/375610>\
**Category:** Elastic Observability\
**Created:** [March 9, 2025, 2:06pm UTC](https://discuss.elastic.co/t/hi-community-i-have-issue-in-observability-alerts-i-was-trying-to-sort-alerts-using-error-message-field-now-alerts-are-not-displayed-in-alerts-page-and-getting-error-cannot-retrieve-search-results-no-mapping-found-for-error-message/375610 "2025-03-09T14:06:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![sayid](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@sayid](https://discuss.elastic.co/u/sayid)\
**Post date:** [March 9, 2025, 2:06pm UTC](https://discuss.elastic.co/t/hi-community-i-have-issue-in-observability-alerts-i-was-trying-to-sort-alerts-using-error-message-field-now-alerts-are-not-displayed-in-alerts-page-and-getting-error-cannot-retrieve-search-results-no-mapping-found-for-error-message/375610/1 "2025-03-09T14:06:28Z")

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Hi community, i have issue in observability/alerts. i was trying to sort alerts using error.message field. now alerts are not displayed in alerts page and getting error "Cannot retrieve search results No mapping found for [error.message]" i

 ![no mappig 2025-03-09 170224](https://us1.discourse-cdn.com/elastic/original/3X/f/b/fb906518d4a0973f002f146b6db5fc77cb079db1.png)

so how i can rollback from this sort or solve it

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**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [March 9, 2025, 6:56pm UTC](https://discuss.elastic.co/t/hi-community-i-have-issue-in-observability-alerts-i-was-trying-to-sort-alerts-using-error-message-field-now-alerts-are-not-displayed-in-alerts-page-and-getting-error-cannot-retrieve-search-results-no-mapping-found-for-error-message/375610/2 "2025-03-09T18:56:13Z")

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Hi @sayid Welcome to the community!

Well I just did the same thing and got in the same situation so lets both not do that in the future.. 🙂 Mine is stuck too... I will ask internally but I am stuck too

You can Go back to Overview and you should still be able to see the Alerts... do not do the same on that page...

 ![Screenshot 2025-03-09 at 11.55.13 AM](https://us1.discourse-cdn.com/elastic/original/3X/9/5/9500a7008e57d300747439b2bca9ba063f4070ba.png)

I will see if I can get an answer but it is Sunday... may take a day or too

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**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [March 9, 2025, 6:59pm UTC](https://discuss.elastic.co/t/hi-community-i-have-issue-in-observability-alerts-i-was-trying-to-sort-alerts-using-error-message-field-now-alerts-are-not-displayed-in-alerts-page-and-getting-error-cannot-retrieve-search-results-no-mapping-found-for-error-message/375610/3 "2025-03-09T18:59:00Z")

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The Problem is the `error.message` field is a `text` field so in is not aggregtable / sortable ... so it should not show in the sort list.

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**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [March 10, 2025, 2:44am UTC](https://discuss.elastic.co/t/hi-community-i-have-issue-in-observability-alerts-i-was-trying-to-sort-alerts-using-error-message-field-now-alerts-are-not-displayed-in-alerts-page-and-getting-error-cannot-retrieve-search-results-no-mapping-found-for-error-message/375610/4 "2025-03-10T02:44:57Z")

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You can clear your Browser Cache or you can go into the Browser Devtools and Find the Local Storage and delete the key value

`xpack.observability.overview.alert.table`

That worked for me... I did not want to Clear my Whole Browser Cache

 ![Screenshot 2025-03-09 at 7.41.44 PM](https://us1.discourse-cdn.com/elastic/original/3X/e/5/e54553fdefb2c0794c42779e80636f97ae0f19f2.jpeg)

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**Author:** ![sayid](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@sayid](https://discuss.elastic.co/u/sayid)\
**Post date:** [March 10, 2025, 10:09am UTC](https://discuss.elastic.co/t/hi-community-i-have-issue-in-observability-alerts-i-was-trying-to-sort-alerts-using-error-message-field-now-alerts-are-not-displayed-in-alerts-page-and-getting-error-cannot-retrieve-search-results-no-mapping-found-for-error-message/375610/5 "2025-03-10T10:09:59Z")

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Hi @stephenb , i did same i deleted the xpack.observability.overview.alert.table

value and issue is solved now all alerts i can see. thank you for helping solve the issue.

 ![alert view2025-03-10 130917](https://us1.discourse-cdn.com/elastic/original/3X/3/a/3a1854b928384d4710fc152d3245a8ff96a0b00f.png)