# How to authenticate? **URL:** \ **Category:** Elasticsearch\ **Tags:** elastic-stack-security\ **Created:** [November 8, 2018, 11:37am UTC](https://discuss.elastic.co/t/how-to-authenticate/155875 "2018-11-08T11:37:55Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![jonaspreisler](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jonaspreisler/32/37421_2.png) [@jonaspreisler](https://discuss.elastic.co/u/jonaspreisler)\ **Post date:** [November 8, 2018, 11:37am UTC](https://discuss.elastic.co/t/how-to-authenticate/155875/1 "2018-11-08T11:37:55Z")
What's going on with my Elasticsearch in my app? My app is RoR and deployed to Heroku. I get this error: Faraday::ConnectionFailed (Failed to open TCP connection to localhost:9200 (Connection refused - connect(2) for "localhost" port 9200)) And I try to access my FOUNDELASTICSEARCH\_URL, which is [https://b71aa900c1f5dfc08438f9e72d1b4163.eu-west-1.aws.found.io/](https://b71aa900c1f5dfc08438f9e72d1b4163.eu-west-1.aws.found.io/) ... I'm being asked for login. I then try to login with my Elasticsearch login info, but the login box just appears again. Then I click 'Cancel' and met by the JSON which you see in the image in the link below. "unable to authenticate user for REST request [/]"" [[Album] Imgur: The magic of the Internet ![](https://i.imgur.com/XXLDXDm.jpg?fb " Imgur: The magic of the Internet") ](https://imgur.com/a/pYmIaoC) Also I saw in other topics that I have to visit [https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161) to find the answer. But when I visit that URL, I get this error: " Sorry, you don't have access to that topic!" What's really going on here? 🙂 Thank you - Jonas ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 9, 2018, 1:31am UTC](https://discuss.elastic.co/t/how-to-authenticate/155875/2 "2018-11-09T01:31:07Z")
If you are looking for Elastic Cloud support please see [https://www.elastic.co/cloud/as-a-service/support](https://www.elastic.co/cloud/as-a-service/support) Please also see [https://www.elastic.co/guide/en/cloud/current/ec-security.html](https://www.elastic.co/guide/en/cloud/current/ec-security.html) ---
**Author:** ![jonaspreisler](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jonaspreisler/32/37421_2.png) [@jonaspreisler](https://discuss.elastic.co/u/jonaspreisler)\ **Post date:** [November 9, 2018, 5:21am UTC](https://discuss.elastic.co/t/how-to-authenticate/155875/3 "2018-11-09T05:21:07Z")
Hi warklom Thanks but I'm not looking for support for the cloud. I'm looking for support regarding the Elasticsearch function in Ruby on Rails app deployed on Heroku. Thank you ---
**Author:** ![jonaspreisler](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jonaspreisler/32/37421_2.png) [@jonaspreisler](https://discuss.elastic.co/u/jonaspreisler)\ **Post date:** [November 9, 2018, 5:33am UTC](https://discuss.elastic.co/t/how-to-authenticate/155875/4 "2018-11-09T05:33:22Z")
I found the answer. Should run the following commands: heroku addons:create bonsai heroku config:set ELASTICSEARCH\_URL=`heroku config:get BONSAI_URL` heroku run rake searchkick:reindex CLASS=PutYourClassHere heroku run rake db:migrate ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [December 7, 2018, 5:33am UTC](https://discuss.elastic.co/t/how-to-authenticate/155875/5 "2018-12-07T05:33:25Z")
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