# How to contact Elastic Team because of a license? **URL:** \ **Category:** Elastic Community and Ecosystem\ **Created:** [January 13, 2023, 10:16am UTC](https://discuss.elastic.co/t/how-to-contact-elastic-team-because-of-a-license/323116 "2023-01-13T10:16:38Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![acosta353](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/acosta353/32/106634_2.png) [@acosta353](https://discuss.elastic.co/u/acosta353)\ **Post date:** [January 13, 2023, 10:16am UTC](https://discuss.elastic.co/t/how-to-contact-elastic-team-because-of-a-license/323116/1 "2023-01-13T10:16:38Z")
Hello, I don't know if this is the correct topic, anyway, I'm trying to contact Elastic since beginning of December. First using the form that is available on their site, then trying to call to Sales team on Europe, and last, trying to call for their Sales and General Inquiries team to USA. Also, I requested a trial extension and I got no answer... My trial expired and I just don't know what to do more. Can anyone from Elastic help? Regards ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [January 13, 2023, 10:45am UTC](https://discuss.elastic.co/t/how-to-contact-elastic-team-because-of-a-license/323116/2 "2023-01-13T10:45:08Z")
Hey! Sorry for the lack of feedback. I'm going to try to find who is in charge. I will send you a private message. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 10, 2023, 10:45am UTC](https://discuss.elastic.co/t/how-to-contact-elastic-team-because-of-a-license/323116/3 "2023-02-10T10:45:12Z")
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