# How to create MTTR graph in Kibana dashboard

**URL:** <https://discuss.elastic.co/t/how-to-create-mttr-graph-in-kibana-dashboard/275454>\
**Category:** Kibana\
**Created:** [June 9, 2021, 2:22pm UTC](https://discuss.elastic.co/t/how-to-create-mttr-graph-in-kibana-dashboard/275454 "2021-06-09T14:22:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chauhann2](https://avatars.discourse-cdn.com/v4/letter/c/58f4c7/32.png) [@chauhann2](https://discuss.elastic.co/u/chauhann2)\
**Post date:** [June 9, 2021, 2:22pm UTC](https://discuss.elastic.co/t/how-to-create-mttr-graph-in-kibana-dashboard/275454/1 "2021-06-09T14:22:12Z")

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I need help on below for Kibana dashboard

1. MTTR based on ticket created and resolve in kibana dashboard.
2. SLA failure based on ticket due date and resolve date  
Kibana version is 5.6.2.

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**Author:** ![Aaron\_Caldwell](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/aaron_caldwell/32/45755_2.png) [@Aaron\_Caldwell](https://discuss.elastic.co/u/Aaron_Caldwell)\
**Post date:** [June 9, 2021, 2:49pm UTC](https://discuss.elastic.co/t/how-to-create-mttr-graph-in-kibana-dashboard/275454/2 "2021-06-09T14:49:04Z")

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Hello,

Here are some resources that might help:

- [Uptime Monitoring with Heartbeat and the Elastic Stack | Elastic Blog](https://www.elastic.co/blog/uptime-monitoring-with-heartbeat-and-the-elastic-stack)
- [Creating a custom ServiceNow incident report dashboard in Kibana Canvas | Elastic Blog](https://www.elastic.co/blog/how-to-create-a-custom-servicenow-incident-report-dashboard-in-canvas)
- I also came across this discuss issue if it helps: [Calculating MTTR(Mean Time to Recovery)](https://discuss.elastic.co/t/calculating-mttr-mean-time-to-recovery/255741)

I'd encourage you to search our blogs and this forum, both are excellent resources for getting up and running with visualizations.

Regards,  
Aaron

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 7, 2021, 2:49pm UTC](https://discuss.elastic.co/t/how-to-create-mttr-graph-in-kibana-dashboard/275454/3 "2021-07-07T14:49:46Z")

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