# How to deal with some indexes failure while backing up

**URL:** <https://discuss.elastic.co/t/how-to-deal-with-some-indexes-failure-while-backing-up/18736>\
**Category:** Elasticsearch\
**Created:** [July 18, 2014, 12:51pm UTC](https://discuss.elastic.co/t/how-to-deal-with-some-indexes-failure-while-backing-up/18736 "2014-07-18T12:51:28Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Guillaume\_boufflers](https://avatars.discourse-cdn.com/v4/letter/g/b38774/32.png) [@Guillaume\_boufflers](https://discuss.elastic.co/u/Guillaume_boufflers)\
**Post date:** [July 18, 2014, 12:51pm UTC](https://discuss.elastic.co/t/how-to-deal-with-some-indexes-failure-while-backing-up/18736/1 "2014-07-18T12:51:28Z")

</div>

[https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png](https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png)  
Hello guys !

I'm trying to do a backup of my logs using the builtin system.

Here is the command i run :

curl -XPUT  
"localhost:9200/\_snapshot/backup/180714-5?wait\_for\_completion=true" -d '{  
"partial": "true"  
}'

It seems that i can get 113 successful shards backed up but 7 are still  
failing and i can't get to know why ..

Here is the ouput:

{

- "snapshot":{
  - "snapshot":"180714-5",
  - "indices":[
    1. "kibana-int",
    2. "logstash-2014.07.08",
    3. "logstash-2014.07.17",
    4. "logstash-2014.07.01",
    5. "logstash-2014.07.02",
    6. "logstash-2014.07.14",
    7. "logstash-2014.06.30",
    8. "logstash-2014.07.03",
    9. "logstash-2014.07.10",
    10. "logstash-2014.06.27",
    11. "logstash-2014.07.11",
    12. "logstash-2014.07.15",
    13. "logstash-2014.06.29",
    14. "logstash-2014.07.12",
    15. "logstash-2014.07.04",
    16. "logstash-2014.07.16",
    17. "test",
    18. "logstash-2014.07.05",
    19. "logstash-2014.06.28",
    20. "logstash-2014.07.06",
    21. "logstash-2014.07.07",
    22. "logstash-2014.07.09",
    23. "logstash-2014.07.18",
    24. "logstash-2014.07.13"  
],

  - "state":"SUCCESS",
  - "start\_time":"2014-07-18T12:39:56.976Z",
  - "start\_time\_in\_millis":1405687196976,
  - "end\_time":"2014-07-18T12:40:42.767Z",
  - "end\_time\_in\_millis":1405687242767,
  - "duration\_in\_millis":45791,
  - "failures":[
    1. {
      - "index":"logstash-2014.07.07",
      - "reason":"primary shard is not allocated",
      - "shard\_id":0,
      - "status":"INTERNAL\_SERVER\_ERROR"  
},

    2. {
      - "index":"logstash-2014.07.07",
      - "reason":"primary shard is not allocated",
      - "shard\_id":3,
      - "status":"INTERNAL\_SERVER\_ERROR"  
},

    3. {
      - "index":"logstash-2014.07.07",
      - "reason":"primary shard is not allocated",
      - "shard\_id":4,
      - "status":"INTERNAL\_SERVER\_ERROR"  
},

    4. {
      - "index":"logstash-2014.07.07",
      - "reason":"primary shard is not allocated",
      - "shard\_id":1,
      - "status":"INTERNAL\_SERVER\_ERROR"  
},

    5. {
      - "index":"logstash-2014.07.07",
      - "reason":"primary shard is not allocated",
      - "shard\_id":2,
      - "status":"INTERNAL\_SERVER\_ERROR"  
},

    6. {
      - "index":"logstash-2014.07.06",
      - "reason":"primary shard is not allocated",
      - "shard\_id":0,
      - "status":"INTERNAL\_SERVER\_ERROR"  
},

    7. {
      - "node\_id":"wiNRYfprQXms4s\_Y8pBLPw",
      - "index":"logstash-2014.07.06",
      - "reason":"IndexShardMissingException[[logstash-2014.07.06][4]  
missing]",
      - "shard\_id":4,
      - "status":"INTERNAL\_SERVER\_ERROR"  
}  
],

  - "shards":{
    - "total":120,
    - "failed":7,
    - "successful":113  
}  
}

}

I was wondering why that particular day, i then went to see my kibana  
monitor ..  
It seems that i have no log for this day ..

[https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png](https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png)

Back then i remember that this day, i had an issue with logstash, the  
service was down for the whole day ... i don't think it is a coincidence it  
is ?  
Is there is way to avoid this kind of failure ?  
thanks for you time and answers.

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<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [July 18, 2014, 12:53pm UTC](https://discuss.elastic.co/t/how-to-deal-with-some-indexes-failure-while-backing-up/18736/2 "2014-07-18T12:53:11Z")

</div>

I think that you should have an explanation in nodes logs.

Anything there?

--  
David Pilato | Technical Advocate | [Elasticsearch.com](http://Elasticsearch.com)  
@dadoonet | @elasticsearchfr

Le 18 juillet 2014 à 14:51:34, Guillaume boufflers ([guillaume.boufflers@gmail.com](mailto:guillaume.boufflers@gmail.com)) a écrit:

Hello guys !

I'm trying to do a backup of my logs using the builtin system.

Here is the command i run :

curl -XPUT "localhost:9200/\_snapshot/backup/180714-5?wait\_for\_completion=true" -d '{  
"partial": "true"  
}'

It seems that i can get 113 successful shards backed up but 7 are still failing and i can't get to know why ..

Here is the ouput:

{  
"snapshot":{  
"snapshot":"180714-5",  
"indices":[  
"kibana-int",  
"logstash-2014.07.08",  
"logstash-2014.07.17",  
"logstash-2014.07.01",  
"logstash-2014.07.02",  
"logstash-2014.07.14",  
"logstash-2014.06.30",  
"logstash-2014.07.03",  
"logstash-2014.07.10",  
"logstash-2014.06.27",  
"logstash-2014.07.11",  
"logstash-2014.07.15",  
"logstash-2014.06.29",  
"logstash-2014.07.12",  
"logstash-2014.07.04",  
"logstash-2014.07.16",  
"test",  
"logstash-2014.07.05",  
"logstash-2014.06.28",  
"logstash-2014.07.06",  
"logstash-2014.07.07",  
"logstash-2014.07.09",  
"logstash-2014.07.18",  
"logstash-2014.07.13"  
],  
"state":"SUCCESS",  
"start\_time":"2014-07-18T12:39:56.976Z",  
"start\_time\_in\_millis":1405687196976,  
"end\_time":"2014-07-18T12:40:42.767Z",  
"end\_time\_in\_millis":1405687242767,  
"duration\_in\_millis":45791,  
"failures":[  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":0,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":3,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":4,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":1,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":2,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.06",  
"reason":"primary shard is not allocated",  
"shard\_id":0,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"node\_id":"wiNRYfprQXms4s\_Y8pBLPw",  
"index":"logstash-2014.07.06",  
"reason":"IndexShardMissingException[[logstash-2014.07.06][4] missing]",  
"shard\_id":4,  
"status":"INTERNAL\_SERVER\_ERROR"  
}  
],  
"shards":{  
"total":120,  
"failed":7,  
"successful":113  
}  
}  
}

I was wondering why that particular day, i then went to see my kibana monitor ..  
It seems that i have no log for this day ..

## Back then i remember that this day, i had an issue with logstash, the service was down for the whole day ... i don't think it is a coincidence it is ? Is there is way to avoid this kind of failure ? thanks for you time and answers.

You received this message because you are subscribed to the Google Groups "elasticsearch" group.  
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<div class="post-metadata">

**Author:** ![Guillaume\_boufflers](https://avatars.discourse-cdn.com/v4/letter/g/b38774/32.png) [@Guillaume\_boufflers](https://discuss.elastic.co/u/Guillaume_boufflers)\
**Post date:** [July 18, 2014, 12:57pm UTC](https://discuss.elastic.co/t/how-to-deal-with-some-indexes-failure-while-backing-up/18736/3 "2014-07-18T12:57:24Z")

</div>

I don't have any log left for that day 😕

Le vendredi 18 juillet 2014 14:53:22 UTC+2, David Pilato a écrit :

> I think that you should have an explanation in nodes logs.
> 
> Anything there?
> 
> --  
> _David Pilato_ | _Technical Advocate_ | _[Elasticsearch.com](http://Elasticsearch.com)_  
> @dadoonet [https://twitter.com/dadoonet](https://twitter.com/dadoonet) | @elasticsearchfr  
> [https://twitter.com/elasticsearchfr](https://twitter.com/elasticsearchfr)
> 
> Le 18 juillet 2014 à 14:51:34, Guillaume boufflers ([guillaume...@gmail.com](mailto:guillaume...@gmail.com)  
> \<javascript:\>) a écrit:
> 
> [https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png](https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png)  
> Hello guys !
> 
> I'm trying to do a backup of my logs using the builtin system.
> 
> Here is the command i run :
> 
> curl -XPUT  
> "localhost:9200/\_snapshot/backup/180714-5?wait\_for\_completion=true" -d '{  
> "partial": "true"  
> }'
> 
> It seems that i can get 113 successful shards backed up but 7 are still  
> failing and i can't get to know why ..
> 
> Here is the ouput:
> 
> {
> 
> - "snapshot":{
> - "snapshot":"180714-5",
> - "indices":[
> 1. "kibana-int",
> 2. "logstash-2014.07.08",
> 3. "logstash-2014.07.17",
> 4. "logstash-2014.07.01",
> 5. "logstash-2014.07.02",
> 6. "logstash-2014.07.14",
> 7. "logstash-2014.06.30",
> 8. "logstash-2014.07.03",
> 9. "logstash-2014.07.10",
> 10. "logstash-2014.06.27",
> 11. "logstash-2014.07.11",
> 12. "logstash-2014.07.15",
> 13. "logstash-2014.06.29",
> 14. "logstash-2014.07.12",
> 15. "logstash-2014.07.04",
> 16. "logstash-2014.07.16",
> 17. "test",
> 18. "logstash-2014.07.05",
> 19. "logstash-2014.06.28",
> 20. "logstash-2014.07.06",
> 21. "logstash-2014.07.07",
> 22. "logstash-2014.07.09",
> 23. "logstash-2014.07.18",
> 24. "logstash-2014.07.13"  
> ],
> 
> - "state":"SUCCESS",
> - "start\_time":"2014-07-18T12:39:56.976Z",
> - "start\_time\_in\_millis":1405687196976,
> - "end\_time":"2014-07-18T12:40:42.767Z",
> - "end\_time\_in\_millis":1405687242767,
> - "duration\_in\_millis":45791,
> - "failures":[
> 1. {
> - "index":"logstash-2014.07.07",
> - "reason":"primary shard is not allocated",
> - "shard\_id":0,
> - "status":"INTERNAL\_SERVER\_ERROR"  
> },
> 
> 2. {
> - "index":"logstash-2014.07.07",
> - "reason":"primary shard is not allocated",
> - "shard\_id":3,
> - "status":"INTERNAL\_SERVER\_ERROR"  
> },
> 
> 3. {
> - "index":"logstash-2014.07.07",
> - "reason":"primary shard is not allocated",
> - "shard\_id":4,
> - "status":"INTERNAL\_SERVER\_ERROR"  
> },
> 
> 4. {
> - "index":"logstash-2014.07.07",
> - "reason":"primary shard is not allocated",
> - "shard\_id":1,
> - "status":"INTERNAL\_SERVER\_ERROR"  
> },
> 
> 5. {
> - "index":"logstash-2014.07.07",
> - "reason":"primary shard is not allocated",
> - "shard\_id":2,
> - "status":"INTERNAL\_SERVER\_ERROR"  
> },
> 
> 6. {
> - "index":"logstash-2014.07.06",
> - "reason":"primary shard is not allocated",
> - "shard\_id":0,
> - "status":"INTERNAL\_SERVER\_ERROR"  
> },
> 
> 7. {
> - "node\_id":"wiNRYfprQXms4s\_Y8pBLPw",
> - "index":"logstash-2014.07.06",
> - "reason":"IndexShardMissingException[[logstash-2014.07.06][4]  
> missing]",
> - "shard\_id":4,
> - "status":"INTERNAL\_SERVER\_ERROR"  
> }  
> ],
> 
> - "shards":{
> - "total":120,
> - "failed":7,
> - "successful":113  
> }  
> }
> 
> }
> 
> I was wondering why that particular day, i then went to see my kibana  
> monitor ..  
> It seems that i have no log for this day ..
> 
> [https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png](https://lh4.googleusercontent.com/-MDqEBFTxCXs/U8kX1Ksm2pI/AAAAAAAAB68/bj5fVXMCW0o/s1600/Screen+Shot+2014-07-18+at+2.48.53+PM.png)
> 
> ## Back then i remember that this day, i had an issue with logstash, the service was down for the whole day ... i don't think it is a coincidence it is ? Is there is way to avoid this kind of failure ? thanks for you time and answers.
> 
> Yo
> 
> ...

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<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [July 18, 2014, 1:21pm UTC](https://discuss.elastic.co/t/how-to-deal-with-some-indexes-failure-while-backing-up/18736/4 "2014-07-18T13:21:46Z")

</div>

So. It's somehow hard to understand what happened that day…  
Disk full? Running out of file descriptors???

May be you should DELETE that faulty index (07/07/2014) for now as it sounds like all shards are incorrect.

About index 06/07/2104, it sounds like you have some data (1/5).

My 2 cents

--  
David Pilato | Technical Advocate | [Elasticsearch.com](http://Elasticsearch.com)  
@dadoonet | @elasticsearchfr

Le 18 juillet 2014 à 14:57:29, Guillaume boufflers ([guillaume.boufflers@gmail.com](mailto:guillaume.boufflers@gmail.com)) a écrit:

I don't have any log left for that day 😕

Le vendredi 18 juillet 2014 14:53:22 UTC+2, David Pilato a écrit :  
I think that you should have an explanation in nodes logs.

Anything there?

--  
David Pilato | Technical Advocate | [Elasticsearch.com](http://Elasticsearch.com)  
@dadoonet | @elasticsearchfr

Le 18 juillet 2014 à 14:51:34, Guillaume boufflers ([guillaume...@gmail.com](mailto:guillaume...@gmail.com)) a écrit:

Hello guys !

I'm trying to do a backup of my logs using the builtin system.

Here is the command i run :

curl -XPUT "localhost:9200/\_snapshot/backup/180714-5?wait\_for\_completion=true" -d '{  
"partial": "true"  
}'

It seems that i can get 113 successful shards backed up but 7 are still failing and i can't get to know why ..

Here is the ouput:

{  
"snapshot":{  
"snapshot":"180714-5",  
"indices":[  
"kibana-int",  
"logstash-2014.07.08",  
"logstash-2014.07.17",  
"logstash-2014.07.01",  
"logstash-2014.07.02",  
"logstash-2014.07.14",  
"logstash-2014.06.30",  
"logstash-2014.07.03",  
"logstash-2014.07.10",  
"logstash-2014.06.27",  
"logstash-2014.07.11",  
"logstash-2014.07.15",  
"logstash-2014.06.29",  
"logstash-2014.07.12",  
"logstash-2014.07.04",  
"logstash-2014.07.16",  
"test",  
"logstash-2014.07.05",  
"logstash-2014.06.28",  
"logstash-2014.07.06",  
"logstash-2014.07.07",  
"logstash-2014.07.09",  
"logstash-2014.07.18",  
"logstash-2014.07.13"  
],  
"state":"SUCCESS",  
"start\_time":"2014-07-18T12:39:56.976Z",  
"start\_time\_in\_millis":1405687196976,  
"end\_time":"2014-07-18T12:40:42.767Z",  
"end\_time\_in\_millis":1405687242767,  
"duration\_in\_millis":45791,  
"failures":[  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":0,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":3,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":4,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":1,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.07",  
"reason":"primary shard is not allocated",  
"shard\_id":2,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"index":"logstash-2014.07.06",  
"reason":"primary shard is not allocated",  
"shard\_id":0,  
"status":"INTERNAL\_SERVER\_ERROR"  
},  
{  
"node\_id":"wiNRYfprQXms4s\_Y8pBLPw",  
"index":"logstash-2014.07.06",  
"reason":"IndexShardMissingException[[logstash-2014.07.06][4] missing]",  
"shard\_id":4,  
"status":"INTERNAL\_SERVER\_ERROR"  
}  
],  
"shards":{  
"total":120,  
"failed":7,  
"successful":113  
}  
}  
}

I was wondering why that particular day, i then went to see my kibana monitor ..  
It seems that i have no log for this day ..

## Back then i remember that this day, i had an issue with logstash, the service was down for the whole day ... i don't think it is a coincidence it is ? Is there is way to avoid this kind of failure ? thanks for you time and answers.

## Yo ...

You received this message because you are subscribed to the Google Groups "elasticsearch" group.  
To unsubscribe from this group and stop receiving emails from it, send an email to [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
To view this discussion on the web visit [https://groups.google.com/d/msgid/elasticsearch/8e274a2d-eff7-4b31-a9b0-78604452573a%40googlegroups.com](https://groups.google.com/d/msgid/elasticsearch/8e274a2d-eff7-4b31-a9b0-78604452573a%40googlegroups.com).  
For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:14am UTC](https://discuss.elastic.co/t/how-to-deal-with-some-indexes-failure-while-backing-up/18736/5 "2017-07-06T01:14:54Z")

</div>