# How to search through ElasticCloud Logs?

**URL:** <https://discuss.elastic.co/t/how-to-search-through-elasticcloud-logs/106541>\
**Category:** Elastic Cloud Enterprise (ECE)\
**Created:** [November 6, 2017, 2:27pm UTC](https://discuss.elastic.co/t/how-to-search-through-elasticcloud-logs/106541 "2017-11-06T14:27:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Oche\_J\_Ejembi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/oche_j_ejembi/32/21717_2.png) [@Oche\_J\_Ejembi](https://discuss.elastic.co/u/Oche_J_Ejembi)\
**Post date:** [November 6, 2017, 2:27pm UTC](https://discuss.elastic.co/t/how-to-search-through-elasticcloud-logs/106541/1 "2017-11-06T14:27:50Z")

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Hi, I'm trialling the ElasticCloud SaaS. I've increased the logging level of my ES instance to debug and I'm basically trying to 'grep' for messages regarding some indexes, however whenever I try to search using simple strings using the Search bar on the Logs tab, I receive 0 results every time, even typing strings like 'WARN' or 'DEBUG' yields 0 results.

Please what am I doing wrong, Is there a syntax to search through the logs?

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**Author:** ![uricohen](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/uricohen/32/9776_2.png) [@uricohen](https://discuss.elastic.co/u/uricohen)\
**Post date:** [November 7, 2017, 12:51pm UTC](https://discuss.elastic.co/t/how-to-search-through-elasticcloud-logs/106541/2 "2017-11-07T12:51:46Z")

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Hi @Oche_J_Ejembi

Please raise this via support: [https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161).  
This channel is dedicated to Elastic Cloud Enterprise, which is a different product.

Thanks  
Uri

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 21, 2017, 12:51pm UTC](https://discuss.elastic.co/t/how-to-search-through-elasticcloud-logs/106541/3 "2017-11-21T12:51:48Z")

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