# How to whitelist cloud endpoint on my office network **URL:** \ **Category:** Elasticsearch\ **Created:** [July 3, 2019, 9:55pm UTC](https://discuss.elastic.co/t/how-to-whitelist-cloud-endpoint-on-my-office-network/188815 "2019-07-03T21:55:03Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Thanura\_Kannangara](https://avatars.discourse-cdn.com/v4/letter/t/3bc359/32.png) [@Thanura\_Kannangara](https://discuss.elastic.co/u/Thanura_Kannangara)\ **Post date:** [July 3, 2019, 9:55pm UTC](https://discuss.elastic.co/t/how-to-whitelist-cloud-endpoint-on-my-office-network/188815/1 "2019-07-03T21:55:03Z")
My beats are having trouble with the connectivity to elastic cloud endpoints ``` Kibana: https://7e4XXXXXXXXXXXXXXXXX949.us-east-1.aws.found.io:9243 ElasticSearch : https://1049XXXXXXXXXXXXXXXXe3.us-east-1.aws.found.io:9243 ``` In my office network, I have to whitelist outgoing traffic to make these work properly. But the IPs get changed time to time. "dig " returns different ip addresses every time, "ping" does the same. If i want to white-list these endpoints with "ip addresses" (not the DNS), What is the best option I have? ---
**Author:** ![martinr\_ubi](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@martinr\_ubi](https://discuss.elastic.co/u/martinr_ubi)\ **Post date:** [July 3, 2019, 11:08pm UTC](https://discuss.elastic.co/t/how-to-whitelist-cloud-endpoint-on-my-office-network/188815/2 "2019-07-03T23:08:47Z")
Do you have support? You should open an Elastic Cloud support ticket. There is 2 options: You will have to whitelist the entire us-east-1 region of AWS, that is possible because AWS publishes json files containing all their IPs but you need to parse it and turn that into firewall rules for your FW platform. Or if Elastic Cloud runs on a subset of AWS IP (reserved) or their own IP (BYOIP) then their support team will be able to give you a list. I’m not sure the support team for Cloud monitors these forums, thats why I say you should open a support ticket. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [July 3, 2019, 11:45pm UTC](https://discuss.elastic.co/t/how-to-whitelist-cloud-endpoint-on-my-office-network/188815/3 "2019-07-03T23:45:40Z")
> [@martinr\_ubi](#): > > You will have to whitelist the entire us-east-1 region of AWS, that is possible because AWS publishes json files containing all their IPs but you need to parse it and turn that into firewall rules for your FW platform. This is the best option. ---
**Author:** ![Thanura\_Kannangara](https://avatars.discourse-cdn.com/v4/letter/t/3bc359/32.png) [@Thanura\_Kannangara](https://discuss.elastic.co/u/Thanura_Kannangara)\ **Post date:** [July 4, 2019, 2:14pm UTC](https://discuss.elastic.co/t/how-to-whitelist-cloud-endpoint-on-my-office-network/188815/4 "2019-07-04T14:14:37Z")
Thanks @martinr_ubi @warkolm i'll create a support ticket and get this cleared. ---
**Author:** ![Thanura\_Kannangara](https://avatars.discourse-cdn.com/v4/letter/t/3bc359/32.png) [@Thanura\_Kannangara](https://discuss.elastic.co/u/Thanura_Kannangara)\ **Post date:** [July 4, 2019, 4:49pm UTC](https://discuss.elastic.co/t/how-to-whitelist-cloud-endpoint-on-my-office-network/188815/5 "2019-07-04T16:49:41Z")
Anyone in need can refer to this, [https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html](https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html) ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [August 1, 2019, 4:49pm UTC](https://discuss.elastic.co/t/how-to-whitelist-cloud-endpoint-on-my-office-network/188815/6 "2019-08-01T16:49:42Z")
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