# I am getting a Error in kibana dashboard creation

**URL:** <https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449>\
**Category:** Beats\
**Tags:** metricbeat\
**Created:** [February 24, 2017, 9:36pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449 "2017-02-24T21:36:30Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![kmroz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kmroz/32/62741_2.png) [@kmroz](https://discuss.elastic.co/u/kmroz)\
**Post date:** [February 24, 2017, 9:36pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/1 "2017-02-24T21:36:30Z")

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Hello It seems i keep receiving this issue on both the newest version of ELK and also a previous version.

Error: [unsupported\_operation\_exception] custom format isn't supported is the error. It only shows up when i try to create a new dashboard in kibana.

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [February 24, 2017, 9:40pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/2 "2017-02-24T21:40:34Z")

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Where are you seeing this?  
Please provide the steps you followed to get this error and the complete error you are seeing.

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**Author:** ![kmroz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kmroz/32/62741_2.png) [@kmroz](https://discuss.elastic.co/u/kmroz)\
**Post date:** [February 24, 2017, 9:44pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/3 "2017-02-24T21:44:24Z")

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![](https://us1.discourse-cdn.com/elastic/original/2X/6/68af68a8468fb0ca5968966a70c287740eac81fa.png)

 ![](https://us1.discourse-cdn.com/elastic/original/2X/f/f489f659a18e00826b8eb79253a6246a8c21e553.png)

 ![](https://us1.discourse-cdn.com/elastic/original/2X/6/69bd9305411b4bc501a6dd0abaa639f066fa2264.png)

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<div class="post-metadata">

**Author:** ![kmroz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kmroz/32/62741_2.png) [@kmroz](https://discuss.elastic.co/u/kmroz)\
**Post date:** [February 24, 2017, 9:45pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/4 "2017-02-24T21:45:02Z")

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i added a new mtericbeat yml to send stats to this cluster and i received this.

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**Author:** ![ruflin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ruflin/32/3116_2.png) [@ruflin](https://discuss.elastic.co/u/ruflin)\
**Post date:** [February 27, 2017, 12:42pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/5 "2017-02-27T12:42:16Z")

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Please also provide all the different versions of the tools you are using.

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**Author:** ![kmroz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kmroz/32/62741_2.png) [@kmroz](https://discuss.elastic.co/u/kmroz)\
**Post date:** [February 27, 2017, 2:20pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/6 "2017-02-27T14:20:14Z")

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I am up to date on all versions

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<div class="post-metadata">

**Author:** ![kmroz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kmroz/32/62741_2.png) [@kmroz](https://discuss.elastic.co/u/kmroz)\
**Post date:** [February 27, 2017, 2:20pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/7 "2017-02-27T14:20:36Z")

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5.2.1

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<div class="post-metadata">

**Author:** ![ruflin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ruflin/32/3116_2.png) [@ruflin](https://discuss.elastic.co/u/ruflin)\
**Post date:** [February 28, 2017, 8:29am UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/8 "2017-02-28T08:29:22Z")

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Can you share your metricbeat config file and the metricbeat logs? Did you start with an empty elasticsearch cluster or did you have previous data in it?

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<div class="post-metadata">

**Author:** ![kmroz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kmroz/32/62741_2.png) [@kmroz](https://discuss.elastic.co/u/kmroz)\
**Post date:** [February 28, 2017, 4:15pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/9 "2017-02-28T16:15:25Z")

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metric beat logs show no issues and this was with previous data in the ES cluster

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<div class="post-metadata">

**Author:** ![kmroz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kmroz/32/62741_2.png) [@kmroz](https://discuss.elastic.co/u/kmroz)\
**Post date:** [February 28, 2017, 6:56pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/10 "2017-02-28T18:56:38Z")

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may have found the issue, there was a bad index in the cluster. Didn't see it my first run through.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 28, 2017, 6:56pm UTC](https://discuss.elastic.co/t/i-am-getting-a-error-in-kibana-dashboard-creation/76449/11 "2017-03-28T18:56:39Z")

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