# Identify the reasons of not active indexes

**URL:** <https://discuss.elastic.co/t/identify-the-reasons-of-not-active-indexes/350268>\
**Category:** Elasticsearch\
**Tags:** ilm-index-lifecycle-management\
**Created:** [January 3, 2024, 1:20am UTC](https://discuss.elastic.co/t/identify-the-reasons-of-not-active-indexes/350268 "2024-01-03T01:20:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Clyo\_Michel\_Mayela\_R](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/clyo_michel_mayela_r/32/127889_2.png) [@Clyo\_Michel\_Mayela\_R](https://discuss.elastic.co/u/Clyo_Michel_Mayela_R)\
**Post date:** [January 3, 2024, 1:20am UTC](https://discuss.elastic.co/t/identify-the-reasons-of-not-active-indexes/350268/1 "2024-01-03T01:20:34Z")

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Getting this error message "ElasticsearchException: not all primary shards of [.geoip\_databases] index are active" how to found the root case that is causing this problem?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 31, 2024, 1:21am UTC](https://discuss.elastic.co/t/identify-the-reasons-of-not-active-indexes/350268/2 "2024-01-31T01:21:21Z")

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