# Index health red. No Data until refresh/clear cache **URL:** \ **Category:** Elasticsearch\ **Created:** [January 23, 2020, 2:11pm UTC](https://discuss.elastic.co/t/index-health-red-no-data-until-refresh-clear-cache/216260 "2020-01-23T14:11:14Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![tilchl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tilchl/32/37973_2.png) [@tilchl](https://discuss.elastic.co/u/tilchl)\ **Post date:** [January 23, 2020, 2:11pm UTC](https://discuss.elastic.co/t/index-health-red-no-data-until-refresh-clear-cache/216260/1 "2020-01-23T14:11:15Z")
As for a week an index has red health and is unresponsive after es startup. Triggering a refresh, clear cache or reindex makes the index responsive again but health is still red. **Index status** `red open index-name iDbqqw_7TCS9QPoUiN0XDg 1 1 523356487 0 135.6gb 135.6gb` **Elasticsearch Log:** `[2020-01-23T10:08:28,279][DEBUG][o.e.a.s.TransportSearchAction] [DESKTOP-Q7V5E0R] All shards failed for phase: [query] [2020-01-23T10:08:28,325][WARN][r.suppressed] [DESKTOP-Q7V5E0R] path: /.kibana_task_manager/_search, params: {ignore_unavailable=true, index=.kibana_task_manager} org.elasticsearch.action.search.SearchPhaseExecutionException: all shards failed at org.elasticsearch.action.search.AbstractSearchAsyncAction.onPhaseFailure(AbstractSearchAsyncAction.java:305) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.search.AbstractSearchAsyncAction.executeNextPhase(AbstractSearchAsyncAction.java:139) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.search.AbstractSearchAsyncAction.onPhaseDone(AbstractSearchAsyncAction.java:264) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.search.InitialSearchPhase.onShardFailure(InitialSearchPhase.java:105) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.search.InitialSearchPhase.access$200(InitialSearchPhase.java:50) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.search.InitialSearchPhase$2.onFailure(InitialSearchPhase.java:273) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.search.SearchExecutionStatsCollector.onFailure(SearchExecutionStatsCollector.java:73) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.ActionListenerResponseHandler.handleException(ActionListenerResponseHandler.java:59) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.search.SearchTransportService$ConnectionCountingHandler.handleException(SearchTransportService.java:441) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.transport.TransportService$ContextRestoreResponseHandler.handleException(TransportService.java:1111) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.transport.TransportService$DirectResponseChannel.processException(TransportService.java:1223) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.transport.TransportService$DirectResponseChannel.sendResponse(TransportService.java:1197) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.transport.TaskTransportChannel.sendResponse(TaskTransportChannel.java:60) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.support.ChannelActionListener.onFailure(ChannelActionListener.java:56) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.ActionListener$1.onFailure(ActionListener.java:70) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.action.ActionListener$1.onResponse(ActionListener.java:64) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.search.SearchService$2.doRun(SearchService.java:1052) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.common.util.concurrent.AbstractRunnable.run(AbstractRunnable.java:37) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.common.util.concurrent.TimedRunnable.doRun(TimedRunnable.java:44) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingAbstractRunnable.doRun(ThreadContext.java:758) [elasticsearch-7.3.2.jar:7.3.2] at org.elasticsearch.common.util.concurrent.AbstractRunnable.run(AbstractRunnable.java:37) [elasticsearch-7.3.2.jar:7.3.2] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?] at java.lang.Thread.run(Thread.java:835) [?:?] [2020-01-23T10:39:12,309][INFO][o.e.c.r.a.AllocationService] [DESKTOP-Q7V5E0R] Cluster health status changed from [RED] to [YELLOW] (reason: [shards started [[vehicles-scooter-tier-snapshot][0]] ...]). [2020-01-23T14:22:32,408][WARN][o.e.c.s.MasterService] [DESKTOP-Q7V5E0R] cluster state update task [shard-started StartedShardEntry{shardId [[index-name][0]], allocationId [ObzDmaQgQBWDRLeg_AZ_2w], primary term [21], message [after existing store recovery; bootstrap_history_uuid=false]}[StartedShardEntry{shardId [[index-name][0]], allocationId [ObzDmaQgQBWDRLeg_AZ_2w], primary term [21], message [after existing store recovery; bootstrap_history_uuid=false]}]] took [3.7h] which is above the warn threshold of 30` ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 20, 2020, 2:11pm UTC](https://discuss.elastic.co/t/index-health-red-no-data-until-refresh-clear-cache/216260/2 "2020-02-20T14:11:15Z")
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