# Install reporting 2.4.0 fail

**URL:** <https://discuss.elastic.co/t/install-reporting-2-4-0-fail/88217>\
**Category:** Kibana\
**Tags:** elastic-stack-reporting\
**Created:** [June 5, 2017, 3:46am UTC](https://discuss.elastic.co/t/install-reporting-2-4-0-fail/88217 "2017-06-05T03:46:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Volu\_Po](https://avatars.discourse-cdn.com/v4/letter/v/779978/32.png) [@Volu\_Po](https://discuss.elastic.co/u/Volu_Po)\
**Post date:** [June 5, 2017, 3:46am UTC](https://discuss.elastic.co/t/install-reporting-2-4-0-fail/88217/1 "2017-06-05T03:46:59Z")

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Hi,

I am now trying to install reporting plugin.  
Reporting icon shows on kibana but nothing can be generated.

It just gave me  
"Reporing: Error 403 Forbidden: License check failed: Not Found"

When I run below command to install license on elasticsearch server, no error is found.  
**bin/plugin install file:///path/to/file/license-2.4.0.zip**

Kibana version: 4.6.1  
Elasticsearch: 2.4.0 (no shield)

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**Author:** ![Volu\_Po](https://avatars.discourse-cdn.com/v4/letter/v/779978/32.png) [@Volu\_Po](https://discuss.elastic.co/u/Volu_Po)\
**Post date:** [June 7, 2017, 6:43am UTC](https://discuss.elastic.co/t/install-reporting-2-4-0-fail/88217/2 "2017-06-07T06:43:57Z")

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up, thanks.

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [June 7, 2017, 9:46am UTC](https://discuss.elastic.co/t/install-reporting-2-4-0-fail/88217/3 "2017-06-07T09:46:50Z")

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Did you install the license plugin for KB? [https://www.elastic.co/guide/en/reporting/current/installing-reporting.html](https://www.elastic.co/guide/en/reporting/current/installing-reporting.html)

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**Author:** ![Volu\_Po](https://avatars.discourse-cdn.com/v4/letter/v/779978/32.png) [@Volu\_Po](https://discuss.elastic.co/u/Volu_Po)\
**Post date:** [June 20, 2017, 8:17am UTC](https://discuss.elastic.co/t/install-reporting-2-4-0-fail/88217/4 "2017-06-20T08:17:42Z")

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Yes, I have installed the license plugin on elasticsearch servers.  
No error is found for the installation.

I followed all steps on [https://www.elastic.co/guide/en/reporting/current/installing-reporting.html](https://www.elastic.co/guide/en/reporting/current/installing-reporting.html)

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 18, 2017, 8:17am UTC](https://discuss.elastic.co/t/install-reporting-2-4-0-fail/88217/5 "2017-07-18T08:17:56Z")

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