# Installation Error

**URL:** <https://discuss.elastic.co/t/installation-error/229544>\
**Category:** Logstash\
**Created:** [April 23, 2020, 8:44pm UTC](https://discuss.elastic.co/t/installation-error/229544 "2020-04-23T20:44:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![InfiniteLoops](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/infiniteloops/32/47144_2.png) [@InfiniteLoops](https://discuss.elastic.co/u/InfiniteLoops)\
**Post date:** [April 23, 2020, 8:44pm UTC](https://discuss.elastic.co/t/installation-error/229544/1 "2020-04-23T20:44:37Z")

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I am trying to setup a DLQ. I was getting Errors related to the plugin. I tried uninstalling the plugin and reinstalling it but the same error was happening that tells me it didn't exist. I decided to reinstall Logstash. On the install I am getting the below error

Cannot create "logstash-7.6.2\vendor\bundle\jruby\2.5.0\gems\logstash-input-dead\_letter\_queue-1.1.5\vendor\jar-dependencies\co\elastic\logstash\input\logstash-input-dead\_letter\_queue\1.1.4\logstash-input-dead\_letter\_queue-1.1.4.jar".

Any ideas?

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<div class="post-metadata">

**Author:** ![InfiniteLoops](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/infiniteloops/32/47144_2.png) [@InfiniteLoops](https://discuss.elastic.co/u/InfiniteLoops)\
**Post date:** [April 24, 2020, 8:55am UTC](https://discuss.elastic.co/t/installation-error/229544/2 "2020-04-24T08:55:48Z")

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I have checked a previous installation and the DLQ works fine with that version. It is using a different jar file though in this area. Any ideas how I can go about solving this for the new version?

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<div class="post-metadata">

**Author:** ![InfiniteLoops](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/infiniteloops/32/47144_2.png) [@InfiniteLoops](https://discuss.elastic.co/u/InfiniteLoops)\
**Post date:** [April 24, 2020, 11:10am UTC](https://discuss.elastic.co/t/installation-error/229544/3 "2020-04-24T11:10:57Z")

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Figured it out. For anyone facing the issue. It doesn't like that my directory name included a folder called XXX\_XXXX. I changed it to XXXX and all is good.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 22, 2020, 11:11am UTC](https://discuss.elastic.co/t/installation-error/229544/4 "2020-05-22T11:11:02Z")

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