# Installation if ECE beta1 fails on RHEL **URL:** \ **Category:** Elastic Cloud Enterprise (ECE)\ **Created:** [March 14, 2017, 8:08am UTC](https://discuss.elastic.co/t/installation-if-ece-beta1-fails-on-rhel/78465 "2017-03-14T08:08:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![vb4t](https://avatars.discourse-cdn.com/v4/letter/v/a698b9/32.png) [@vb4t](https://discuss.elastic.co/u/vb4t)\ **Post date:** [March 14, 2017, 8:08am UTC](https://discuss.elastic.co/t/installation-if-ece-beta1-fails-on-rhel/78465/1 "2017-03-14T08:08:57Z")
Hello. I am trying to install elastic cloud beta1 using offline installation method, but it always fails with the following: ``` - [2017-03-14 07:36:56,032][INFO][no.found.bootstrap.BootstrapInitial] Applying Elasticsearch index template {} - [2017-03-14 07:36:56,269][INFO][no.found.bootstrap.BootstrapInitial] Updating dynamic Admin Console settings with Elasticsearch cluster information {} - [2017-03-14 07:36:56,281][INFO][no.found.bootstrap.BootstrapInitial] Starting reindexing Admin Console data {} - [2017-03-14 07:36:56,714][INFO][no.found.bootstrap.BootstrapInitial] Creating Logging and Metrics Cluster {} - [2017-03-14 07:36:56,828][INFO][no.found.bootstrap.ServiceLayerBootstrap] Waiting for [ensuring-plan] to complete. Retrying every [1 second] (cause: [org.apache.zookeeper.KeeperException$NoNodeException: KeeperErrorCode = NoNode for /clusters/97e9d02566fa4cb1b1fb26bba49f168c/plans/status]) {} - [2017-03-14 07:36:57,850][INFO][no.found.bootstrap.ServiceLayerBootstrap] Waiting for [ensuring-plan] to complete. Retrying every [1 second] (cause: [java.lang.Exception: not yet started]) {} ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Errors have caused Elastic Cloud Enterprise installation to fail ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Error response from daemon: Unable to remove filesystem for 4a05e35c00f6db3ab39ce14e8fd72b2d8fc4c05ce042d40508dabc1714d94437: remove /var/lib/docker/containers/4a05e35c00f6db3ab39ce14e8fd72b2d8fc4c05ce042d40508dabc1714d94437/shm: device or resource busy ``` I am installing as elastic user. Elastic user is member of docker group, ... the environment is prepared as recommended in [https://www.elastic.co/guide/en/cloud-enterprise/current/ece-configure-hosts.html](https://www.elastic.co/guide/en/cloud-enterprise/current/ece-configure-hosts.html) RHEL release: 7.3 (Maipo), selinux disabled # docker images ``` REPOSITORY TAG IMAGE ID CREATED SIZE docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise 1.0.0-beta1 9fdf5181c9ce 12 days ago 549.8 MB docker.elastic.co/cloud-enterprise/elasticsearch 5.2.0-1 14d18b0676ff 4 weeks ago 1.169 GB docker.elastic.co/cloud-enterprise/elasticsearch 2.4.4-1 f19d395f6016 5 weeks ago 914.4 MB docker.elastic.co/cloud-enterprise/kibana 4.6.4 72254a092199 5 weeks ago 1.063 GB docker.elastic.co/cloud-enterprise/kibana 5.2.0 a6b1e3ece095 5 weeks ago 830.8 MB ``` # docker ps CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES d8e5909f9e5f [docker.elastic.co/cloud-enterprise/elasticsearch:2.4.4-1](http://docker.elastic.co/cloud-enterprise/elasticsearch:2.4.4-1) "/sbin/entry-point" 26 minutes ago Up 26 minutes 0.0.0.0:18356-\>18356/tcp, 0.0.0.0:19020-\>19020/tcp fac-83522813bacd488f86708fe9ed381e5f-instance-0000000000 fa15d68f1687 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 26 minutes 0.0.0.0:8764-\>8764/tcp, 0.0.0.0:12300-\>12300/tcp, 0.0.0.0:12343-\>12343/tcp frc-admin-consoles-admin-console 469888d53edb [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 26 minutes 0.0.0.0:12400-\>5601/tcp, 0.0.0.0:12443-\>5643/tcp frc-cloud-uis-cloud-ui fae4022c80d6 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes frc-constructors-constructor ee4aab161e60 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes frc-services-forwarders-services-forwarder defbe31703d5 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes 0.0.0.0:2112-\>2112/tcp frc-directors-director d30cbdc0f22c [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes frc-beats-runners-beats-runner 4705844b9660 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes frc-allocators-allocator 708eba63c9a3 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes 0.0.0.0:9200-\>9200/tcp, 0.0.0.0:9243-\>9243/tcp, 0.0.0.0:9300-\>9300/tcp, 0.0.0.0:9343-\>9343/tcp frc-proxies-proxy bbb26c2ac883 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes frc-blueprints-blueprint 5dc334f20383 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes frc-runners-runner d51fb0335abb [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes frc-client-forwarders-client-forwarder 6096cc9379f5 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:1.0.0-beta1) "/sbin/my\_init" 27 minutes ago Up 27 minutes 0.0.0.0:2191-\>2191/tcp, 0.0.0.0:12191-\>12191/tcp, 0.0.0.0:12898-\>12898/tcp, 0.0.0.0:13898-\>13898/tcp frc-zookeeper-servers-zookeeper # curl -H 'x-found-cluster: 97e9d02566fa4cb1b1fb26bba49f168c' 'localhost:9200' {"ok":false,"message":"The requested cluster is currently unavailable"} ---
**Author:** ![vb4t](https://avatars.discourse-cdn.com/v4/letter/v/a698b9/32.png) [@vb4t](https://discuss.elastic.co/u/vb4t)\ **Post date:** [March 14, 2017, 8:38am UTC](https://discuss.elastic.co/t/installation-if-ece-beta1-fails-on-rhel/78465/2 "2017-03-14T08:38:38Z")
BTW. I tried this during the installation process before the "fails message" ``` [root@saaa ~]# curl -H 'x-found-cluster: aa411c404c014461bc2c6d3b848bc39a' 'localhost:9200' { "name" : "instance-0000000000", "cluster_name" : "aa411c404c014461bc2c6d3b848bc39a", "cluster_uuid" : "9jTu-9xvRcKz88JsMuWhmw", "version" : { "number" : "2.4.4", "build_hash" : "fcbb46dfd45562a9cf00c604b30849a6dec6b017", "build_timestamp" : "2017-01-03T11:33:16Z", "build_snapshot" : false, "lucene_version" : "5.5.2" }, "tagline" : "You Know, for Search" } [root@saaa ~]# curl -H 'x-found-cluster: aa411c404c014461bc2c6d3b848bc39a' 'localhost:9244' { "name" : "instance-0000000000", "cluster_name" : "aa411c404c014461bc2c6d3b848bc39a", "cluster_uuid" : "9jTu-9xvRcKz88JsMuWhmw", "version" : { "number" : "2.4.4", "build_hash" : "fcbb46dfd45562a9cf00c604b30849a6dec6b017", "build_timestamp" : "2017-01-03T11:33:16Z", "build_snapshot" : false, "lucene_version" : "5.5.2" }, "tagline" : "You Know, for Search" } [root@saaa ~]# curl -H 'x-found-cluster: aa411c404c014461bc2c6d3b848bc39a' 'localhost:18025' curl: (7) Failed connect to localhost:18025; Connection refused ``` ---
**Author:** ![vb4t](https://avatars.discourse-cdn.com/v4/letter/v/a698b9/32.png) [@vb4t](https://discuss.elastic.co/u/vb4t)\ **Post date:** [March 14, 2017, 9:25am UTC](https://discuss.elastic.co/t/installation-if-ece-beta1-fails-on-rhel/78465/3 "2017-03-14T09:25:13Z")
OK, I found the issue in allocator log. It tries to pull elasticsearch 5.2.0-2, I downloaded 5.2.0-1. ---
**Author:** ![nrichers](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nrichers/32/17801_2.png) [@nrichers](https://discuss.elastic.co/u/nrichers)\ **Post date:** [March 15, 2017, 8:37pm UTC](https://discuss.elastic.co/t/installation-if-ece-beta1-fails-on-rhel/78465/4 "2017-03-15T20:37:56Z")
@vb4t, I'm glad you were able to figure out what the issue is. I think the current offline instructions we put together list all the available images, but I think there might be a usability issue around the different build versions indicated by a dash. I will have a chat with our developers working on the installation script to see if this is working as designed or if there is an easier way to indicate what build versions you need without having to hunt through the logs. Nik ---
**Author:** ![cstrzadala](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cstrzadala/32/8211_2.png) [@cstrzadala](https://discuss.elastic.co/u/cstrzadala)\ **Post date:** [March 16, 2017, 5:12am UTC](https://discuss.elastic.co/t/installation-if-ece-beta1-fails-on-rhel/78465/5 "2017-03-16T05:12:31Z")
Hi @vb4t, The offline installation is being improved for 1.0 GA. This should see more of the manual operations currently needed in beta 1 to be part of the installation script. For now, glad you were able to find the issue and we will look at the documentation to see if we can improve it for beta 1 users. Christian ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 30, 2017, 5:12am UTC](https://discuss.elastic.co/t/installation-if-ece-beta1-fails-on-rhel/78465/6 "2017-03-30T05:12:35Z")
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