# Installing ELK 6.5.1 results in Kibana web app not loading properly

**URL:** <https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404>\
**Category:** Kibana\
**Created:** [March 14, 2019, 6:35pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404 "2019-03-14T18:35:53Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Kleon](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@Kleon](https://discuss.elastic.co/u/Kleon)\
**Post date:** [March 14, 2019, 6:35pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/1 "2019-03-14T18:35:53Z")

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I wanted to upgrade all ELK tools from 6.2 to 6.5.1, but I am encountering that same problem all the time, even if I uninstalled and installed all again, from chef cookbooks.  
The problem is that Kibana web app [http://127.0.0.1:5601/](http://127.0.0.1:5601/) cannot load some of its style sheets. I am getting 404 (Not Found) all the time.

 ![43](https://us1.discourse-cdn.com/elastic/original/3X/5/e/5eef14c143c49a8f2c56245c6ecc4808ee7e4662.png)

Anyone knows what might be wrong?

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**Author:** ![joshdover](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joshdover/32/42020_2.png) [@joshdover](https://discuss.elastic.co/u/joshdover)\
**Post date:** [March 14, 2019, 9:41pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/2 "2019-03-14T21:41:14Z")

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Certainly odd. Let's check and see if the files are missing from the install.

Here's a few paths check, these should exist inside wherever you unzipped the Kibana distributable:

- src/core\_plugins/console/public/index.css
- src/core\_plugins/kibana/public/index.css
- node\_modules/x-pack/plugins/ml/public/index.css

Note that there may also be .scss files in there, but I'm wanting to know if the **.css** file is there.

This may help us figure out what is going wrong. Also, have you installed any 3rd party plugins?

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**Author:** ![cufflinks](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cufflinks/32/42129_2.png) [@cufflinks](https://discuss.elastic.co/u/cufflinks)\
**Post date:** [March 14, 2019, 9:46pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/3 "2019-03-14T21:46:34Z")

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Hi Kleon,

That upgrade scenario should work as it is considered a `Standard Upgrade`. Did you use these steps to upgrade as outlined on this page? [https://www.elastic.co/guide/en/kibana/current/upgrade-standard.html](https://www.elastic.co/guide/en/kibana/current/upgrade-standard.html)

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**Author:** ![Kleon](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@Kleon](https://discuss.elastic.co/u/Kleon)\
**Post date:** [March 15, 2019, 11:50am UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/4 "2019-03-15T11:50:05Z")

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Hey @joshdover,

I have all index.css files you asked for:

-rw-rw-r-- 1 root root 114831 Nov 16 02:34 /usr/share/kibana/src/core\_plugins/kibana/public/index.css  
-rw-rw-r-- 1 root root 8188 Nov 16 02:34 usr/share/kibana/src/core\_plugins/console/public/index.css  
-rw-rw-r-- 1 root root 5334 Nov 16 02:38 /usr/share/kibana/node\_modules/x-pack/plugins/ml/public/index.css

And I did not install anything except Elasticsearch, Logstash, Kibana and Filebeat, no other plugins except their standard (build in) ones.

Kleon

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**Author:** ![Kleon](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@Kleon](https://discuss.elastic.co/u/Kleon)\
**Post date:** [March 15, 2019, 12:07pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/5 "2019-03-15T12:07:25Z")

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Hey @cufflinks,

Actually no, I have found this standard upgrade procedure later, when I was looking for a solution to my problem. But now I am on the level that I uninstall all (--purge, remove all folders) and try to install it as fresh new ELK server, but still with those errors.

Kleon

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**Author:** ![joshdover](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joshdover/32/42020_2.png) [@joshdover](https://discuss.elastic.co/u/joshdover)\
**Post date:** [March 15, 2019, 3:20pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/6 "2019-03-15T15:20:53Z")

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@Kleon There may be an issue or bug with the package from the package repository for your system. Can you try install from a tarball from [https://elastic.co/downloads](https://elastic.co/downloads)?

If that works, could you reply back with your system information so we could maybe get to the bottom of the packaging issue? OS version and the package manager (yum, apt, etc) you are using would be helpful!

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**Author:** ![Kleon](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@Kleon](https://discuss.elastic.co/u/Kleon)\
**Post date:** [March 29, 2019, 12:18pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/7 "2019-03-29T12:18:56Z")

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Ok, so I've finally found out that the problem was missing right Apache configuration (reverse proxy entries) to pass the requests to Kibana webserver.

Ragards  
Kleon

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 26, 2019, 12:19pm UTC](https://discuss.elastic.co/t/installing-elk-6-5-1-results-in-kibana-web-app-not-loading-properly/172404/8 "2019-04-26T12:19:02Z")

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