# Instance is "starting"

**URL:** <https://discuss.elastic.co/t/instance-is-starting/90944>\
**Category:** Elastic Cloud Enterprise (ECE)\
**Created:** [June 27, 2017, 10:47am UTC](https://discuss.elastic.co/t/instance-is-starting/90944 "2017-06-27T10:47:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gbrunovic](https://avatars.discourse-cdn.com/v4/letter/g/df705f/32.png) [@gbrunovic](https://discuss.elastic.co/u/gbrunovic)\
**Post date:** [June 27, 2017, 10:47am UTC](https://discuss.elastic.co/t/instance-is-starting/90944/1 "2017-06-27T10:47:31Z")

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Hi,

We have an instance on status starting but nothing more

instance-0000000006 =\> id cluster 247f29.

can you help me ?

Thanks

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**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [June 27, 2017, 10:49am UTC](https://discuss.elastic.co/t/instance-is-starting/90944/2 "2017-06-27T10:49:03Z")

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This forum is no longer the way to get support for Elastic Cloud: [https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161)

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 11, 2017, 10:49am UTC](https://discuss.elastic.co/t/instance-is-starting/90944/3 "2017-07-11T10:49:21Z")

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