# Ipad not loading dashboard

**URL:** https://discuss.elastic.co/t/ipad-not-loading-dashboard/50672
**Category:** Kibana
**Created:** [May 23, 2016, 7:34am UTC](https://discuss.elastic.co/t/ipad-not-loading-dashboard/50672 "2016-05-23T07:34:07Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![xdzhou](https://avatars.discourse-cdn.com/v4/letter/x/9de053/32.png) [@xdzhou](https://discuss.elastic.co/u/xdzhou)
#### Post date: [May 23, 2016, 7:34am UTC](https://discuss.elastic.co/t/ipad-not-loading-dashboard/50672/1 "2016-05-23T07:34:07Z")

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I have a kibana server worked great, fast response in a couple of seconds. When I tried to load use Ipad today, it stays at loading page forever (more than 10 minutes), at the same time, desktop browser still works fast with the kibana server.

I have Kibana 4.5.1 with ES 2.3.2.  
Ipad air 2 with iOS 8.1.1

Any clues and recommendations?

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### Author: ![spalger](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spalger/32/14092_2.png) [@spalger](https://discuss.elastic.co/u/spalger)
#### Post date: [May 23, 2016, 4:34pm UTC](https://discuss.elastic.co/t/ipad-not-loading-dashboard/50672/2 "2016-05-23T16:34:53Z")

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If there aren't any errors on screen I would recommend checking out the console output remotely with Safari:

1. Plug the iPad into a mac
2. Open up Safari, make sure the [develop menu is enabled](https://support.apple.com/kb/PH21491?locale=en_US)
3. Open Kibana on your iPad and then choose it from the develop menu like I did below (though I had "[github.com](http://github.com)" open  
 ![](https://us1.discourse-cdn.com/elastic/original/2X/d/d8ad337c75caa913a3f2265217c107efd2158364.png)

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### Author: ![xdzhou](https://avatars.discourse-cdn.com/v4/letter/x/9de053/32.png) [@xdzhou](https://discuss.elastic.co/u/xdzhou)
#### Post date: [May 24, 2016, 5:58am UTC](https://discuss.elastic.co/t/ipad-not-loading-dashboard/50672/3 "2016-05-24T05:58:31Z")

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Thanks, @spalger, I follow what you mentioned, and did see an error in console

SyntaxError: Attempted to redefine property 'animateSpeed'.  
(anonymous function) - kibana.bundle.js:166235

Although iphone (latest iOS) worked fine. Maybe I have an older version of iOS (8.1.1) on this ipad? I will try another one later.

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 6, 2017, 1:52pm UTC](https://discuss.elastic.co/t/ipad-not-loading-dashboard/50672/4 "2017-07-06T13:52:26Z")

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