# Issue in starting Kibana 7.9.1

**URL:** <https://discuss.elastic.co/t/issue-in-starting-kibana-7-9-1/248532>\
**Category:** Kibana\
**Created:** [September 14, 2020, 1:21pm UTC](https://discuss.elastic.co/t/issue-in-starting-kibana-7-9-1/248532 "2020-09-14T13:21:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Prashant\_Achari](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/prashant_achari/32/49232_2.png) [@Prashant\_Achari](https://discuss.elastic.co/u/Prashant_Achari)\
**Post date:** [September 14, 2020, 1:21pm UTC](https://discuss.elastic.co/t/issue-in-starting-kibana-7-9-1/248532/1 "2020-09-14T13:21:36Z")

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Unable to start kibana getting error  
log [13:18:38.159] [error][plugins][reporting][validations] The Reporting plugin encountered issues launching Chromium in a self-test. You may have trouble generating reports.  
log [13:18:38.160] [error][plugins][reporting][validations] Error: Failed to launch chrome!  
kibana-7.9.1-linux-x86\_64/x-pack/plugins/reporting/chromium/headless\_shell-linux/headless\_shell: /lib64/libc.so.6: version `GLIBC\_2.14' not found

At present we have GLIBC\_2.12

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**Author:** ![afharo](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/afharo/32/75202_2.png) [@afharo](https://discuss.elastic.co/u/afharo)\
**Post date:** [September 14, 2020, 1:32pm UTC](https://discuss.elastic.co/t/issue-in-starting-kibana-7-9-1/248532/2 "2020-09-14T13:32:25Z")

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Hi @Prashant_Achari,

Can you double check with [our troubleshooting guide](https://www.elastic.co/guide/en/kibana/7.9/reporting-troubleshooting.html)?

If that doesn't work, we can work together to try to find the solution 🙂

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**Author:** ![PuffPuff\_Pass](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/puffpuff_pass/32/72188_2.png) [@PuffPuff\_Pass](https://discuss.elastic.co/u/PuffPuff_Pass)\
**Post date:** [September 14, 2020, 2:30pm UTC](https://discuss.elastic.co/t/issue-in-starting-kibana-7-9-1/248532/3 "2020-09-14T14:30:19Z")

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Hello Prashant,  
Logstash is complaining of missing glibc library version 2.14  
You most probably upgraded elastic and did not upgrade the uderlying OS. Is recomended to install or upgrade your glibc lib using your os package manager.

Hope this helps

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 12, 2020, 2:30pm UTC](https://discuss.elastic.co/t/issue-in-starting-kibana-7-9-1/248532/4 "2020-10-12T14:30:45Z")

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