# Issue with bettermap / kibana

**URL:** <https://discuss.elastic.co/t/issue-with-bettermap-kibana/16326>\
**Category:** Elasticsearch\
**Created:** [March 12, 2014, 4:52pm UTC](https://discuss.elastic.co/t/issue-with-bettermap-kibana/16326 "2014-03-12T16:52:56Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Romain\_NIO](https://avatars.discourse-cdn.com/v4/letter/r/f0a364/32.png) [@Romain\_NIO](https://discuss.elastic.co/u/Romain_NIO)\
**Post date:** [March 12, 2014, 4:52pm UTC](https://discuss.elastic.co/t/issue-with-bettermap-kibana/16326/1 "2014-03-12T16:52:56Z")

</div>

Hi,

I'm facing some issues with the plugin "bettermap" in Kibana. Kibana is not  
able to load the background of the map. It seems that the API cannot (logs  
from chrome) :

1. Request URL:

https://ssl\_tiles.cloudmade.com/57cbb6ca8cac418dbb1a402586df4528/22677/256/10/266/388.png  
2. Request Method:  
GET  
3. Status Code:  
403 FORBIDDEN

I tried to load the image directly in my browsner, and I raised the  
following error : "Wrong apikey"

Any idea?

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**Author:** ![Clinton\_Gormley](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@Clinton\_Gormley](https://discuss.elastic.co/u/Clinton_Gormley)\
**Post date:** [March 12, 2014, 8:31pm UTC](https://discuss.elastic.co/t/issue-with-bettermap-kibana/16326/2 "2014-03-12T20:31:12Z")

</div>

Hi Romain

This issue is fixed in master. cloudmade turned off public access, so we  
have switched to the mapquest servers.

Clint

On 12 March 2014 17:52, Romain NIO [rom056@gmail.com](mailto:rom056@gmail.com) wrote:

> Hi,
> 
> I'm facing some issues with the plugin "bettermap" in Kibana. Kibana is  
> not able to load the background of the map. It seems that the API cannot  
> (logs from chrome) :
> 
> 1. Request URL:
> 
> https://ssl\_tiles.cloudmade.com/57cbb6ca8cac418dbb1a402586df4528/22677/256/10/266/388.png  
> 2. Request Method:  
> GET  
> 3. Status Code:  
> 403 FORBIDDEN
> 
> I tried to load the image directly in my browsner, and I raised the  
> following error : "Wrong apikey"
> 
> Any idea?
> 
> --  
> You received this message because you are subscribed to the Google Groups  
> "elasticsearch" group.  
> To unsubscribe from this group and stop receiving emails from it, send an  
> email to [elasticsearch+unsubscribe@googlegroups.com](mailto:elasticsearch+unsubscribe@googlegroups.com).  
> To view this discussion on the web visit  
> [https://groups.google.com/d/msgid/elasticsearch/bac76ac7-c5aa-453c-ad59-5a46c4765bd2%40googlegroups.com](https://groups.google.com/d/msgid/elasticsearch/bac76ac7-c5aa-453c-ad59-5a46c4765bd2%40googlegroups.com)[https://groups.google.com/d/msgid/elasticsearch/bac76ac7-c5aa-453c-ad59-5a46c4765bd2%40googlegroups.com?utm\_medium=email&utm\_source=footer](https://groups.google.com/d/msgid/elasticsearch/bac76ac7-c5aa-453c-ad59-5a46c4765bd2%40googlegroups.com?utm_medium=email&utm_source=footer)  
> .  
> For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).

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<div class="post-metadata">

**Author:** ![squeaky\_jetpack](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@squeaky\_jetpack](https://discuss.elastic.co/u/squeaky_jetpack)\
**Post date:** [March 12, 2015, 7:57pm UTC](https://discuss.elastic.co/t/issue-with-bettermap-kibana/16326/4 "2015-03-12T19:57:47Z")

</div>

On Wednesday, 12 March 2014 13:31:12 UTC-7, Clinton Gormley wrote:

> This issue is fixed in master. cloudmade turned off public access, so we  
> have switched to the mapquest servers.

I'm still having this exact same issue:

https://ssl\_tiles.cloudmade.com/57cbb6ca8cac418dbb1a402586df4528/22677/256/2/2/1.png

_Result: Wrong apikey_

Has this change gone into releases or is it still only in master?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 12:27am UTC](https://discuss.elastic.co/t/issue-with-bettermap-kibana/16326/5 "2017-07-06T00:27:10Z")

</div>

Closed on July 6, 2017, 12:27am UTC


