# Issue with ECE Setup on RHEL 7.3

**URL:** <https://discuss.elastic.co/t/issue-with-ece-setup-on-rhel-7-3/79955>\
**Category:** Elastic Cloud Enterprise (ECE)\
**Created:** [March 24, 2017, 9:55pm UTC](https://discuss.elastic.co/t/issue-with-ece-setup-on-rhel-7-3/79955 "2017-03-24T21:55:54Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![califrangis](https://avatars.discourse-cdn.com/v4/letter/c/df705f/32.png) [@califrangis](https://discuss.elastic.co/u/califrangis)\
**Post date:** [March 24, 2017, 9:55pm UTC](https://discuss.elastic.co/t/issue-with-ece-setup-on-rhel-7-3/79955/1 "2017-03-24T21:55:54Z")

</div>

I've tried for the last few days to get ECE to install

I'm now stuck at the following point:

```
Checking Minimum required memory... PASSED

```

-- Completed Verifying Prerequisites --

- Running Bootstrap container
- Monitoring bootstrap process  
Process bootstrap logging processor:  
Traceback (most recent call last):  
File "/usr/lib/python3.5/multiprocessing/process.py", line 249, in \_bootstrap  
self.run()  
File "/usr/lib/python3.5/multiprocessing/process.py", line 93, in run  
self.\_target(\*self.\_args, \*\*self.\_kwargs)  
File "/elastic\_cloud\_apps/bootstrap-initiator/bootstrap\_initiator/logging.py", line 70, in monitor\_bootstrap\_log  
raise IOError("{0}/logs/bootstrap-logs/bootstrap.log doesn't exist after 1 min of retrying".format(bootstrap\_properties['HOST\_STORAGE\_PATH']))  
OSError: /mnt/data/elastic/logs/bootstrap-logs/bootstrap.log doesn't exist after 1 min of retrying

---

<div class="post-metadata">

**Author:** ![uricohen](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/uricohen/32/9776_2.png) [@uricohen](https://discuss.elastic.co/u/uricohen)\
**Post date:** [March 26, 2017, 11:01am UTC](https://discuss.elastic.co/t/issue-with-ece-setup-on-rhel-7-3/79955/2 "2017-03-26T11:01:59Z")

</div>

Hi @califrangis

It might be a permissions issue. Make sure that the user you're using to perform the installation belong to the `docker` group, has write permissions `/mnt/data/` and is a sudoer (the latter is required to install docker and xfs on the host).

Also could you also run the installation a again with a `--debug` flag and post the output here?

Thanks,  
Uri

---

<div class="post-metadata">

**Author:** ![califrangis](https://avatars.discourse-cdn.com/v4/letter/c/df705f/32.png) [@califrangis](https://discuss.elastic.co/u/califrangis)\
**Post date:** [March 27, 2017, 4:15pm UTC](https://discuss.elastic.co/t/issue-with-ece-setup-on-rhel-7-3/79955/3 "2017-03-27T16:15:02Z")

</div>

I was able to get it to work using a different user id and the fixes you suggested.

now to get logstash running

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 10, 2017, 4:15pm UTC](https://discuss.elastic.co/t/issue-with-ece-setup-on-rhel-7-3/79955/4 "2017-04-10T16:15:10Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.
