# Issue with Elastic Endgame Fundamentals

**URL:** <https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731>\
**Category:** Elastic Training\
**Created:** [October 14, 2021, 1:50pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731 "2021-10-14T13:50:28Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![marisa.david](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@marisa.david](https://discuss.elastic.co/u/marisa.david)\
**Post date:** [October 14, 2021, 1:50pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/1 "2021-10-14T13:50:28Z")

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I have attempted to set up my lab environment multiple times for Elastic Endgame Fundamentals. I am unable to deploy the sensor. I am given the error "site can't be reached."

I have used Chrome and Chrome Incognito.

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**Author:** ![Joe\_Pilkington](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joe_pilkington/32/65845_2.png) [@Joe\_Pilkington](https://discuss.elastic.co/u/Joe_Pilkington)\
**Post date:** [October 14, 2021, 3:38pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/2 "2021-10-14T15:38:19Z")

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Hi there,

When you say to set it up, do you mean in the Strigo environment where the Endgame platform and endpoint are hosted? There was a recent bug introduces causing issues with Strigo when using Chrome, is it possible to try another browser like Firefox?

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<div class="post-metadata">

**Author:** ![marisa.david](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@marisa.david](https://discuss.elastic.co/u/marisa.david)\
**Post date:** [October 14, 2021, 5:33pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/3 "2021-10-14T17:33:23Z")

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Thank you. I will try to use FireFox. It is when I am in the Strigo environment.

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<div class="post-metadata">

**Author:** ![marisa.david](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@marisa.david](https://discuss.elastic.co/u/marisa.david)\
**Post date:** [October 14, 2021, 5:55pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/4 "2021-10-14T17:55:52Z")

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I have the Strigo lab environment open on Firefox but the endpoint screen is blank. Not sure if I am doing anything wrong or need to change my privacy/security settings to something different.

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<div class="post-metadata">

**Author:** ![Joe\_Pilkington](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joe_pilkington/32/65845_2.png) [@Joe\_Pilkington](https://discuss.elastic.co/u/Joe_Pilkington)\
**Post date:** [October 14, 2021, 6:07pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/5 "2021-10-14T18:07:30Z")

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Since it is a Windows endpoint it can take much longer than the Endgame platform to boot up the first time. It should load within about 10 minutes.

Has it loaded for you now?

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<div class="post-metadata">

**Author:** ![marisa.david](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@marisa.david](https://discuss.elastic.co/u/marisa.david)\
**Post date:** [October 14, 2021, 6:14pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/6 "2021-10-14T18:14:39Z")

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It hasn't loaded yet. The screen has flickered blue a few times.

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<div class="post-metadata">

**Author:** ![Joe\_Pilkington](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joe_pilkington/32/65845_2.png) [@Joe\_Pilkington](https://discuss.elastic.co/u/Joe_Pilkington)\
**Post date:** [October 14, 2021, 7:02pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/7 "2021-10-14T19:02:48Z")

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Sorry to hear that is not working as intended. We can replace the lab instances which might make that one come up successfully if you'd like.

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<div class="post-metadata">

**Author:** ![marisa.david](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@marisa.david](https://discuss.elastic.co/u/marisa.david)\
**Post date:** [October 14, 2021, 7:17pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/8 "2021-10-14T19:17:42Z")

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I was able to get endpoint to open on Firefox but I get the same error when I type in [https://i-06e3afe9e33963086.elasticlabs.training](https://i-06e3afe9e33963086.elasticlabs.training).

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<div class="post-metadata">

**Author:** ![Joe\_Pilkington](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joe_pilkington/32/65845_2.png) [@Joe\_Pilkington](https://discuss.elastic.co/u/Joe_Pilkington)\
**Post date:** [October 14, 2021, 7:41pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/9 "2021-10-14T19:41:13Z")

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That could mean that the public DNS we assign did not work properly which we rarely see but it does happen. It might work better to just use the private IP address that you can see when running `ifconfig` on the Endgame platform as a workaround over DNS.

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<div class="post-metadata">

**Author:** ![marisa.david](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@marisa.david](https://discuss.elastic.co/u/marisa.david)\
**Post date:** [October 14, 2021, 8:11pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/10 "2021-10-14T20:11:10Z")

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Thank you so much. I used ifconfig and it worked.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 11, 2021, 8:11pm UTC](https://discuss.elastic.co/t/issue-with-elastic-endgame-fundamentals/286731/11 "2021-11-11T20:11:41Z")

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